MailOfMine - Analyzing mail messages for mining artful collaborative processes

Lecture Notes in Business Information Processing

Volumn 116 LNBIP, Issue , 2012, Pages 55-81

  Di Ciccio, Claudio ^a   Mecella, Massimo ^a   Scannapieco, Monica ^b   Zardetto, Diego ^b   Catarci, Tiziana ^a  

^a SAPIENZA UNIVERSITY OF ROME   (Italy)

^b ITALIAN NATIONAL INSTITUTE OF STATISTICS   (Italy)

Author keywords

artful processes; declarative workflows; email analysis; knowledge workers; object matching; process mining; visual representation of processes

Indexed keywords

DATA PROCESSING;

ARTFUL PROCESSES; E-MAIL ANALYSIS; KNOWLEDGE WORKERS; OBJECT MATCHING; PROCESS MINING; VISUAL REPRESENTATIONS; WORK-FLOWS;

KNOWLEDGE MANAGEMENT;

EID: 84868306860     PISSN: 18651348     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-34044-4_4     Document Type: Conference Paper

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