An e-mail analysis method based on text mining techniques

Applied Soft Computing Journal

Volumn 6, Issue 1, 2005, Pages 62-71

  Sakurai, S ^a   Suyama, A ^a  

^a TOSHIBA CORPORATION   (Japan)

Author keywords

Customer center; E mail; Fuzzy inductive learning; Text mining

Indexed keywords

ALGORITHMS; DATA MINING; DATA REDUCTION; FUZZY SETS; GLOSSARIES; NUMERICAL ANALYSIS; STATISTICAL METHODS; TEXT PROCESSING;

CUSTOMER CENTERS; E-MAIL ANALYSIS; FUZZY INDUCTIVE LEARNING; TEXT MINING;

ELECTRONIC MAIL;

EID: 24944532498     PISSN: 15684946     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.asoc.2004.10.007     Document Type: Article

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