Workflow analysis with communication norms

Data and Knowledge Engineering

Volumn 47, Issue 3, 2003, Pages 349-369

  Weigand, Hans ^a   De Moor, Aldo ^a  

^a TILBURG UNIVERSITY   (Netherlands)

Author keywords

Communication norms; Language action perspective; Workflow

Indexed keywords

COMMUNICATION; CUSTOMER SATISFACTION; INFORMATION MANAGEMENT; LINGUISTICS;

WORKFLOW ANALYSIS;

OPERATIONS RESEARCH;

EID: 0142075288     PISSN: 0169023X     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0169-023X(03)00064-8     Document Type: Article

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