Power customer satisfaction and profitability analysis using multi-criteria decision making methods

International Journal of Electrical Power and Energy Systems

Volumn 45, Issue 1, 2013, Pages 331-339

  Medjoudj, Rabah ^a   Aissani, Djamil ^a   Haim, Klaus Dieter ^b  

^a UNIVERSITY OF BEJAIA   (Algeria)

^b University of Sciences and Technology   (Germany)

Author keywords

Customer satisfaction; Decision making methods; Economic criteria; Electrical distribution system

Indexed keywords

COMPLEX METHODS; CONSUMER DEMANDS; DECISION MAKERS; DECISION PROCESS; DECISION-MAKING METHOD; ECONOMIC CRITERIA; ELECTRIC POWER; ELECTRICAL DISTRIBUTION SYSTEM; ELECTRICAL ENERGY; ELECTRICAL POWER SYSTEM; FINAL DECISION; HUMAN ACTIVITIES; MULTI-CRITERIA DECISION MAKING; NEW PROJECTS; OPERATION PHASIS; PROFIT MAKING; PROFITABILITY ANALYSIS; RELIABILITY , AVAILABILITY AND MAINTAINABILITIES;

COST BENEFIT ANALYSIS; CUSTOMER SATISFACTION; FORESTRY; GAME THEORY; INDUSTRY; MAINTAINABILITY; MANAGERS; PROFITABILITY; QUALITY OF SERVICE;

DECISION MAKING;

EID: 84867743350     PISSN: 01420615     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijepes.2012.08.062     Document Type: Article

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