Assessing the Organizational Social Context (OSC) of child welfare systems: Implications for research and practice

Child Abuse and Neglect

Volumn 36, Issue 9, 2012, Pages 621-632

  Glisson, Charles ^a   Green, Philip ^a   Williams, Nathaniel J ^a  

^a UNIVERSITY OF TENNESSEE   (United States)

Author keywords

Implementation research; Job satisfaction; Morale; Organizational climate; Organizational commitment; Organizational culture; Organizational Social Context (OSC); Work attitudes

Indexed keywords

ADULT; AGED; ARTICLE; CHILD WELFARE; CONTROLLED STUDY; EDUCATIONAL STATUS; FEMALE; FUNCTIONAL STATUS; HUMAN; JOB ADAPTATION; JOB SATISFACTION; MALE; ORGANIZATION; ORGANIZATIONAL CLIMATE; ORGANIZATIONAL COMMITMENT; ORGANIZATIONAL SOCIAL CONTEXT; PSYCHOMETRY; SOCIAL ASPECT; SOCIAL ENVIRONMENT; SOCIAL WORKER; SOCIAL WORKER ATTITUDE; UNITED STATES; WORK ENVIRONMENT;

ADOLESCENT; ADULT; AGED; ATTITUDE OF HEALTH PERSONNEL; CHILD; CHILD HEALTH SERVICES; CHILD WELFARE; EFFICIENCY, ORGANIZATIONAL; FEMALE; HUMANS; JOB SATISFACTION; MALE; MIDDLE AGED; OCCUPATIONAL DISEASES; ORGANIZATIONAL CULTURE; PSYCHOMETRICS; STRESS, PSYCHOLOGICAL; UNITED STATES; YOUNG ADULT;

EID: 84866361249     PISSN: 01452134     EISSN: 18737757     Source Type: Journal    
DOI: 10.1016/j.chiabu.2012.06.002     Document Type: Article

References (52)

1. Aarons G.A., Palinkas L. Implementation of evidence-based practice in child welfare: Service provider perspectives. Administration and Policy in Mental Health and Mental Health Services Research 2007, 34:411-419.
2. Aarons G.A., Sawitzky A.C. Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services. Administration and Policy in Mental Health and Mental Health Services Research 2006, 33(3):289-301.
3. Ashkanasy N.M., Broadfoot L.E., Falkus S. Questionnaire measures of organizational culture. Handbook of organizational culture and climate 2000, 131-146. Sage Publications, Inc., Thousand Oaks, CA. N.M. Ashkanasy, C.P.M. Wilderom, M.F. Peterson (Eds.).
4. Handbook of organizational culture and climate 2000, Sage Publications, Thousand Oaks, CA. N.M. Ashkanasy, C.P.M. Wilderom, M.F. Peterson (Eds.).
5. Bliese P. Within-group agreement, non-independence, and reliability. Multi-level theory, research, and methods in organizations 2000, 349-381. Jossey-Bass, San Francisco. K.J. Klein, S.W.J. Kozlowski (Eds.).
6. Bollen K.A. Structural equations with latent variables 1989, Wiley, New York.
7. Browne M.W., Cudeck R. Alternative ways of assessing model fit. Testing structural equation models 1993, 136-162. Sage, Newbury Park, CA. K.A. Bollen, J.S. Long (Eds.).
8. Byrne B.M. Structural equation modeling with LISREL, PRELIS, and SIMPLIS: Basic concepts, applications, and programming 1998, Lawrence Erlbaum Associates, Mahway, NJ.
9. Chan D. Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology 1998, 83:234-246.
10. Cohen J., Cohen P. Applied multiple regression/correlation analysis for the behavioral sciences 1983, Lawrence Erlbaum Associates, Hillsdale, NJ. 2nd ed.
11. Glisson C. Dependence of technological routinization on structural variables in human service organizations. Administrative Science Quarterly 1978, 23:383-395.
12. Glisson C. Organizational climate and service outcomes in child welfare settings. Child welfare and child well-being: New perspectives from the National Survey of Child and Adolescent Well-being 2010, Oxford University Press, New York. M.B. Webb, K.L. Dowd, B.J. Harden, J. Landsverk, M. Testa (Eds.).
13. Glisson C., Dukes D., Green P. The effects of the ARC organizational intervention on caseworker turnover, climate and culture in children's service systems. Child Abuse & Neglect 2006, 30:855-880.
14. Glisson C., Durick M. Predictors of job satisfaction and organizational commitment in human service organizations. Administrative Science Quarterly 1988, 33:61-81.
15. Glisson C., Green P. The effects of organizational culture and climate on the access to mental health care in child welfare and juvenile justice systems. Administration and Policy in Mental Health and Mental Health Services Research 2006, 33(4):433-448.
16. Glisson C., Green P. Organizational climate, services, and outcomes in child welfare systems. Child Abuse & Neglect 2011, 35:582-591.
17. Glisson C., Hemmelgarn A.L. The effects of organizational climate and interorganizational coordination on the quality and outcomes of children's service systems. Child Abuse & Neglect 1998, 22(5):401-421.
18. Glisson C., Hemmelgran A., Green P., Dukes D., Atkinson S., Williams N.J. Randomized Trial of the ARC organizational intervention with community-based mental health programs and clinicians serving youth. Journal of American Academy of Child and Adolescent Psychiatry 2012, 51(8):780-787.
19. Glisson C., James L.R. The cross-level effects of culture and climate in human service teams. Journal of Organizational Behavior 2002, 23:767-794.
20. Glisson C., Landsverk J., Schoenwald S., Kelleher K., Hoagwood K.E., Mayberg S., Green P. Assessing the Organizational Social Context (OSC) of mental health services: Implications for research and practice. Administration and Policy in Mental Health and Mental Health Services Research 2008, 35:98-113. The Research Network on Youth Mental Health.
21. Glisson C., Schoenwald S., Hemmelgarn A., Green P., Dukes D., Armstrong K.S., Chapman J.E. Randomized trial of MST and ARC in a two-level evidence-based treatment implementation strategy. Journal of Consulting and Clinical Psychology 2010, 78(4):537-550.
22. Grol R., Grimshaw J. From best evidence to best practice: Effective implementation of change in patients' care. Lancet 2003, 362(9391):1225-1230.
23. Hedeker D., Gibbons R.D. Longitudinal data analysis 2006, John Wiley & Sons, Hoboken, NJ.
24. Hemmelgarn A.L., Glisson C., Dukes D. Emergency room culture and the emotional support component of Family-Centered Care. Children's Health Care 2001, 30(2):93-110.
25. Hofstede G. Attitudes, values and organizational culture: Disentangling the concepts. Organization Studies 1998, 19:477-492.
26. Hofstede G., Neuijen B., Ohayv D.D., Sanders G. Measuring organizational cultures: A qualitative and quantitative study across twenty states. Administrative Science Quarterly 1990, 35:286-316.
27. Hu L., Bentler P.M. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling 1999, 6:1-55.
28. James L.A., James L.R. Integrating work environment perceptions: Explorations into the measurement of meaning. Journal of Applied Psychology 1989, 74:739-751.
29. wg: An assessment of within-group interrater agreement. Journal of Applied Psychology 1993, 75(2):306-309.
30. Jones A.P., James L.R. Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions. Organizational Behavior and Human Performance 1979, 23:201-250.
31. Joyce W.F., Slocum J.W. Collective climate: Agreement as a basis for defining aggregate climates in organizations. Academy of Management Journal 1984, 24(4):721-742.
32. Klein K.J., Kozlowski S.W.J. From micro to meso: Critical steps in conceptualizing and conducting multilevel research. Organizational Research Methods 2000, 3(3):211-236.
33. Klein K.J., Sorra J.S. The challenge of innovation implementation. Academy of Management Review 1996, 21:1055-1080.
34. Locke E.A. The nature and causes of job satisfaction 1976, McGraw-Hill, New York.
35. MacCallum R.C., Browne M.W., Sugawara H.M. Power analysis and determination of sample size for covariance structure modeling. Psychological Methods 1996, 1:130-149.
36. Mayer D.M., Ehrhart M.G., Schneider B. Service attribute boundary conditions of the service climate-customer satisfaction link. Academy of Management Journal 2009, 52(5):1034-1050.
37. Mowday R., Porter L., Steers R. Organizational linkages: The psychology of commitment, absenteeism, and turnover 1982, Academic Press, New York.
38. Nelson T.D., Steele R.F. Predictors of practitioner self-reported use of evidence-based practices: Practitioner training, child welfare systemal setting, and attitudes toward research. Administration and Policy in Mental Health and Mental Health Services Research 2007, 34:319-330.
39. Nelson T.D., Steele R.G., Mize J.A. Practitioner attitudes toward evidence-based practice: Themes and challenges. Administrative Policy in Mental Health and Mental Health Services Research 2006, 33:398-409.
40. Porras J.I., Robertson P.J. Organizational development: Theory, practice, and research. Handbook of industrial and organizational psychology 1992, Vol. 3:719-822. Consulting Psychologists Press, Inc., Palo Alto, CA. 2nd ed.
41. Raudenbush S.W., Bryk A.S. Hierarchical linear models: Applications and data analysis methods 2002, Sage Publications, Thousand Oaks, CA.
42. Raudenbush S.W., Bryk A.S., Cheong Y.F., Congdon R.T. HLM 6: Hierarchical linear and nonlinear modeling 2004, Scientific Software International, Loncolnwood, IL.
43. Reichers A.E., Schneider B. Climate and culture: An evolution of constructs. Organizational climate and culture 1990, 5-39. Jossey-Bass, San Francisco. B. Schneider (Ed.).
44. Rousseau D.M. Technological differences in job characteristics, employee satisfaction and motivation: A synthesis of job design research and sociotechnical systems theory. Organizational Behavior and Human Performance 1977, 19:18-42.
45. Rousseau D.M. Assessing organizational culture: The case for multiple methods. Organizational climate and culture 1990, 153-192. Jossey-Bass, San Francisco. B. Schneider (Ed.).
46. Sackmann S. Culture and performance. The handbook of organizational culture and climate 2011, 188-224. Sage, Thousand Oaks, CA. 2nd ed. N.M. Ashkanasy, C.P.M. Wilderom, M.F. Peterson (Eds.).
47. Schneider B., Ehrhart M.G., Macey W.H. Organizational climate research: Achievements and the road ahead. The handbook of organizational culture and climate 2011, 188-224. Sage, Thousand Oaks, CA. 2nd ed. N.M. Ashkanasy, C.P.M. Wilderom, M.F. Peterson (Eds.).
48. US General Accounting Office Child welfare: HHS could play a greater role in helping child welfare agencies recruit and retain staff 2003, US General Accounting Office (GAO-03-357), Washington, DC.
49. Verbeke W., Volgering M., Hessels M. Exploring the conceptual expansion within the field of organizational behavior: Organizational climate and organizational culture. Journal of Management Studies 1998, 35(3):303-329.
50. Viteles M.S. Motivation and morale in industry 1953, W.W. Norton, New York.
51. Webb M.B., Dowd K., Harden B.J., Landsverk J., Testa M. Child welfare and child well-being: New perspectives from the National Survey of Child and Adolescent Well-being 2010, Oxford University Press, New York.
52. Williams L.J., Hazer J.T. Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable structural equation methods. Journal of Applied Psychology 1986, 71(2):219-231.