Organizational Climate and Service Outcomes in Child Welfare Systems

Child Welfare and Child Well-Being: New Perspectives From the National Survey of Child and Adolescent Well-Being

Volumn , Issue , 2010, Pages

  Glisson, Charles ^a  

^a UNIVERSITY OF TENNESSEE   (United States)

Author keywords

Caseworkers; Child care workers; Child welfare services

Indexed keywords

EID: 84921059047     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1093/acprof:oso/9780195398465.003.0013     Document Type: Chapter

References (69)

1. Achenbach, T. M. (1991). Manual for the Child Behavior Checklist/4-18 and 1991 profile. Burlington, VT: University of Vermont, Department of Psychiatry.
2. Administration for Children and Families. (2004). Summary of the results of the 2001-2004 child and family service reviews. Retrieved August 15, 2008, from http://www.acf.hhs.gov/programs/cb/cwmonitoring/results/index.htm.
3. Administration for Children and Families. (2006a). Adoption and foster care analysis and reporting system (AFCARS) interim 2003 estimates as of June 2006. The AFCARS report. Retrieved August 15, 2008, from http://www.acf.hhs.gov/programs/cb/stats_research/afcars/tar/report10.htm
4. Administration for Children and Families. (2006b). Child maltreatment 2004. Retrieved December 23, 2008, from http://www.acf.hhs.gov/programs/cb
5. Bliese, P. (2000). Within-group agreement, non-independence, and reliability. In K. Klein & S. Kozlowski (Eds.), Multi-level theory, research, and methods in organizations (pp. 349-381). San Francisco: Jossey-Bass.
6. Bollen, K. A. (1989). Structural equations with latent variables. New York: Wiley.
7. Brown, S. P., & Leigh, T. W. (1996). A new look at psychological climate and its relationship to job involvement, effort, and performance. Journal of Applied Psychology, 81(4), 358-368.
8. Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In K. A. Bollen & J. S. Long (Eds.), Testing structural equation models (pp. 136-162). Newbury Park, CA: Sage Publications.
9. Burns, B. J., Phillips, S. D., Wagner, H. R., Barth, R. P., Kolko, D. J., Campbell, Y., et al. (2004). Mental health need and access to mental health services by youth involved with child welfare: A national survey. Journal of the American Academy of Child and Adolescent Psychiatry, 43(8), 960-970.
10. Byrne, B. M. (1998). Structural equation modeling with LISREL, PRELIS, and SIMPLIS: Basic concepts, applications, and programming. Mahwah, NJ: Erlbaum.
11. Chan, D. (1998). Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology, 83, 234-246.
12. Cohen, J., & Cohen, P. (1983). Applied multiple regression/correlation analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Erlbaum.
13. Cyphers, G. (2001). Report from the Child Welfare Workforce Survey: State and county data and findings. Washington, DC: American Public Human Services Association.
14. Dowd, K., Kinsey, S., Wheeless, S., Thissen, R., Richardson, J., Suresh, R., et al. (2006). National Survey of Child and Adolescent Well-Being combined Waves 1-4 data file users' manual, restricted release version. Ithaca, NY: National Data Archive on Child Abuse and Neglect, Cornell University.
15. Dozier, M., Cue, K. L., & Barnett, L. (1994). Clinicians as caregivers: Role of attachment organization in treatment. Journal of Consulting and Clinical Psychology, 62, 793-800.
16. Edmondson, A. C., Bohmer, R. M., & Pisano, G. P. (2001). Disrupted routines: Team learning and new technology implementation in hospitals. Administrative Science Quarterly, 46, 685-716.
17. Glisson, C. (1992). Structure and technology in human service organizations. In Y. Hasenfeld (Ed.), Human services as complex organizations. Beverly Hills, CA: Sage Publications.
18. Glisson, C. (2002). The organizational context of children's mental health services. Clinical Child and Family Psychology Review, 5(4), 233-253.
19. Glisson, C. (2008). Organizational climate, job satisfaction, and service outcomes in child welfare agencies. In R. Patti (Ed.), Handbook of human services management (pp. 119-141). Thousand Oaks, CA: Sage Publications.
20. Glisson, C., Dukes, D., & Green, P. (2006). The effects of the ARC organizational intervention on caseworker turnover, climate, and culture in children's service systems. Child Abuse & Neglect, 30(8), 855-880.
21. Glisson, C., & Durick, M. (1988). Predictors of job satisfaction and organizational commitment in human service organizations. Administrative Science Quarterly, 33, 61-81.
22. Glisson, C., & Green, P. (2006). The effects of organizational culture and climate on the access to mental health care in child welfare and juvenile justice systems. Administration and Policy in Mental Health and Mental Health Services Research, 33(4), 433-448.
23. Glisson, C., & Hemmelgarn, A. (1998). The effects of organizational climate and interorganizational coordination on the quality and outcomes of children's service systems. Child Abuse & Neglect, 22(5), 401-421.
24. Glisson, C., & James, L. R. (2002). The cross-level effects of culture and climate in human service teams. Journal of Organizational Behavior, 23, 767-794.
25. Glisson, C., Landsverk, J. A., Schoenwald, S. K., Kelleher, K. J., Hoagwood, K. E., Mayberg, S., et al. (2008). Assessing the organizational social context (OSC) of mental health services: Implications for research and practice. Administration and Policy in Mental Health and Mental Health Services Research, 35, 98-113.
26. Glisson, C., Schoenwald, S. K., Hemmelgarn, A., Green, P., Dukes, D., Chapman, J. E., et al. (2009). The effectiveness of MST and ARC in a two level strategy for implementing EBT based mental health services for delinquent youth. Manuscript submitted for publication.
27. Glisson, C., Schoenwald, S., Kelleher, K., Landsverk, J. A., Hoagwood, K. E., Mayberg, S., et al. (2008). Therapist turnover and new program sustainability in mental health clinics as a function of organizational culture, climate, and service structure. Administration and Policy in Mental Health and Mental Health Services Research, 35, 124-133.
28. Hackman, J. R., & Oldham, G. R. (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60, 159-170.
29. Hazen, A. L., Hough, R. L., Landsverk, J. A., & Wood, P. A. (2004). Use of mental health services by youths in public sectors of care. Mental Health Services Research, 6(4), 213-226.
30. Hedeker, D., & Gibbons, R. D. (2006). Longitudinal data analysis. Hoboken, NJ: Wiley.
31. Hedeker, D., Gibbons, R. D., & Flay, B. R. (1994). Random-effects regression models for clustered data with an example from smoking prevention research. Journal of Consulting and Clinical Psychology, 62, 757-765.
32. Hellreigel, D., & Slocum, J., Jr. (1974). Organizational climate: Measures, research, and contingencies. Academy of Management Journal, 17, 255-280.
33. Herman, J. B., Dunham, R. B., & Hulin, C. L. (1975). Organizational structure, demographic characteristics, and employee responses. Organizational Behavior and Human Performance, 13(2), 206-232.
34. Herman, J. B., & Hulin, C. L. (1972). Studying organizational attitudes from individual and organizational frames of reference. Organizational Behavior and Human Performance, 8, 84-108.
35. Hoagwood, K., Burns, B. J., Kiser, L., Ringeisen, H., & Schoenwald, S. (2001). Evidence-based practice in child and adolescent mental health services. Psychiatric Services, 52, 1179-1189.
36. Hofmann, D. A., Griffin, M. H., & Gavin, M. B. (2000). The application of hierarchical linear modeling to organizational research. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research and methods in organizations (pp. 467-511). San Francisco: Jossey-Bass.
37. Hohmann, A. A., & Shear, M. K. (2002). Community-based intervention research: Coping with the "noise" of real life in study design. American Journal of Psychiatry, 159(2), 201-207.
38. Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 1-55.
39. Huy, Q. N. (2002). Emotional balancing of organizational continuity and radical change: The contribution of middle managers. Administrative Science Quarterly, 47, 31-69.
40. James, L. A., & James, L. R. (1989). Integrating work environment perceptions: Explorations into the measurement of meaning. Journal of Applied Psychology, 74, 739-751.
41. James, L. R. (1982). Aggregation bias in estimates of perceptual agreement. Journal of Applied Psychology, 67, 219-229.
42. James, L. R., Demaree, R. G., & Wolf, G. (1984). Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology, 69, 85-98.
43. James, L. R., Demaree, R. G., & Wolf, G. (1993). RWG: An assessment of within-group interrater agreement. Journal of Applied Psychology, 75, 306-309.
44. James, L. R., James, L. A., & Ashe, D. K. (1990). The meaning of organizations: An essay. In B. Schneider (Ed.), Organizational climate and culture (pp. 40-84). San Francisco: Jossey-Bass.
45. James, L. R., & Jones, A. P. (1974). Organizational climate: A review of theory and research. Psychological Bulletin, 81, 1096-1112.
46. James, L. R., & Jones, A. P. (1980). Perceived job characteristics and job satisfaction: An examination of reciprocal causation. Personnel Psychology, 33, 97-135.
47. James, L. R., & Williams, L. J. (2000). The cross-level operator in regression, ANCOVA, and contextual analysis. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research, and methods in organizations. San Francisco: Jossey-Bass.
48. Jensen, P. S. (2003). Commentary: The next generation is overdue. Journal of the American Academy of Child and Adolescent Psychiatry, 42(5), 527-530.
49. Jones, A. P., & James, L. R. (1979). Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions. Organizational Behavior and Human Performance, 23, 201-250.
50. Jöreskog, K. G., & Sörbom, D. (2005). LISREL 8 for Windows. Lincoln, IL: Scientific Software International.
51. Joyce, W. F., & Slocum, J. W. (1984). Collective climate: Agreement as a basis for defining aggregate climates in organizations. Academy of Management Journal, 24, 721-742.
52. Klein, K. J., & Kozlowski, S. W. J. (2000a). From micro to meso: Critical steps in conceptualizing and conducting multilevel research. Organizational Research Methods, 3, 211-236.
53. Klein, K. J., & Kozlowski, S. W. J. (2000b). Multilevel theory, research, and methods in organizations. San Francisco: Jossey-Bass.
54. MacCallum, R. C., Browne, M. W., & Sugawara, H. M. (1996). Power analysis and deterimination of sample size for covariance structure modeling. Psychological Methods, 1, 130-149.
55. McMahon, R. J. (1994). Diagnosis, assessment, and treatment of externalizing problems in children: The role of longitudinal data. Special section: Childhood psychopathology. Journal of Consulting and Clinical Psychology, 62(5), 901-917.
56. Morris, J. H., & Sherman, J. D. (1981). Generalizability of an organizational commitment model. Academy of Management Journal, 24, 512-526.
57. NSCAW Research Group. (2002). Methodological lessons from the National Survey of Child and Adolescent Well-Being: The first three years of the USA's first national probability study of children and families investigated for abuse and neglect. Children and Youth Services Review, 24(6/7), 513-541.
58. Oilendick, T. H., & King, N. J. (1994). Diagnosis, assessment, and treatment of internalizing problems in children: The role of longitudinal data. Journal of Consulting and Clinical Psychology, 62, 918-927.
59. Ostroff, C., & Schmitt, N. (1993). Configurations of organizational effectiveness and efficiency. Academy of Management Journal, 36, 1345-1361.
60. Payne, R., & Pugh, D. (1975). Organization structure and organization climate. In M. D. Dunnette (Ed.), Handbook of industrial-organizational psychology (pp. 1125-1174). Chicago: Rand McNally.
61. Raudenbush, S. W., & Bryk, A. S. (2002). Hierarchical linear models: Applications and data analysis methods. Thousand Oaks, CA: Sage Publications.
62. Raudenbush, S. W., Bryk, A. S., Cheong, Y., & Congdon, R. T. (2000). HLM 5: Hierarchical linear and nonlinear modeling. Chicago: Scientific Software International.
63. Rentsch, J. R. (1990). Climate and culture: Interaction and qualitative differences in organizational meanings. Journal of Applied Psychology, 75, 661-668.
64. Rousseau, D. M. (1985). Issues of level in organizational research: Multi-level and cross-level perspectives. In B. M. Stow & L. L. Cummings (Eds.), Research in organizational behavior (pp. 1-37). Greenwich, CT: JAI Press.
65. Schneider, B. (1975). Organizational climates: An essay. Personnel Psychology, 28, 447-479.
66. Schoenwald, S. K., & Hoagwood, K. (2001). Effectiveness, transportability, and dissemination of interventions: What matters when? Psychiatric Services, 52(9), 1190-1197.
67. Soloman, E. E. (1986). Private and public sector managers: An empirical investigation of job characteristics and organizational climate. Journal of Applied Psychology, 71, 247-259.
68. U.S. General Accounting Office. (2003). Child Welfare: HHS could play a greater role in helping child welfare agencies recruit and retain staff (GAO-03-357). Washington, DC: Author.
69. Wahler, R. G. (1994). Child conduct problems: Disorders in conduct or social continuity? Journal of Child & Family Studies, 3, 14.