Designing automation for complex work environments under different levels of stress

Applied Ergonomics

Volumn 44, Issue 1, 2013, Pages 119-127

  Sauer, Juergen ^a   Nickel, Peter ^a   Wastell, David ^b  

^a UNIVERSITY OF FRIBOURG   (Switzerland)

^b UNIVERSITY OF NOTTINGHAM   (United Kingdom)

Author keywords

Automation; Function allocation; Human performance; Stress

Indexed keywords

NOISE POLLUTION; PHYSIOLOGICAL MODELS; PHYSIOLOGY; PSYCHOPHYSIOLOGY; STRESSES;

DIAGNOSTIC PERFORMANCE; ENVIRONMENTAL STRESSORS; EXPERIMENTAL CONDITIONS; FUNCTION ALLOCATIONS; HUMAN PERFORMANCE; MEASURES OF PERFORMANCE; OPERATIONAL SCENARIO; PHYSIOLOGICAL STRESS;

AUTOMATION;

ADULT; ARTICLE; AUTOMATION; BEHAVIOR; COMPUTER AIDED DESIGN; CONTROLLED STUDY; ENVIRONMENTAL STRESS; FEMALE; FUNCTIONAL DISEASE; HUMAN; MALE; MENTAL STRESS; NOISE; PHYSICAL PERFORMANCE; PROCESS CONTROL; PSYCHOPHYSIOLOGY; RANDOMIZED CONTROLLED TRIAL; SIMULATION; WORK ENVIRONMENT; WORKLOAD;

EID: 84866182716     PISSN: 00036870     EISSN: 18729126     Source Type: Journal    
DOI: 10.1016/j.apergo.2012.05.008     Document Type: Article

References (50)

1. Bainbridge L. Ironies of automation. Automatica 1983, 19(6):775-779.
2. Dekker S.W.A., Woods D.D. MABA-MABA or Abracadabra: progress on human-automation cooperation. Cognition, Technology and Work 2002, 4(4):240-244.
3. Endsley M.R., Kaber D.B. Level of automation effects on performance, situation awareness and workload in a dynamic control task. Ergonomics 1999, 42(3):462-492.
4. Endsley M.R., Kiris E.O. The out-of-the-loop performance problem and level of control in automation. Human Factors 1995, 37(2):381-394.
5. Evans G.W., Johnson D. Stress and open-office noise. Journal of Applied Psychology 2000, 85(5):779-783.
6. Haarmann A., Boucsein W., Schaefer F. Combining electrodermal responses and cardiovascular measures for probing adaptive automation during simulated flight. Applied Ergonomics 2009, 40(6):1026-1040.
7. Hart S.G., Staveland L.E. Development of NASA-TLX (task load index): results of empirical and theoretical research. Human Mental Workload 1988, 139-183. North-Holland, Amsterdam. P.A. Hancock, N. Meshkati (Eds.).
8. Hockey G.R.J. Signal probability and spatial location as possible bases for increased selectivity in noise. Quarterly Journal of Experimental Psychology 1970, 22(1):37-42.
9. Hockey G.R.J. Changes in operator efficiency as a function of environmental stress, fatigue, and circadian rhythms. Handbook of Perception and Human Performance 1986, 44.1-44.49. Wiley, Chichester. K.R. Boff, L. Kaufmann, J.P. Thomas (Eds.).
10. Hockey G.R.J. Compensatory control in the regulation of human performance under stress and high workload: a cognitive energetical framework. Biological Psychology 1997, 45(1-3):73-93.
11. Hockey G.R.J., Hamilton P. The cognitive patterning of stress states. Stress and Fatigue in Human Performance 1983, 331-362. John Wiley & Sons, New York. G.R.J. Hockey (Ed.).
12. Hockey G.R.J., Maule A.J. Unscheduled manual interventions in automated process control. Ergonomics 1995, 38(12):2504-2524.
13. Hockey G.R.J., Sauer J., Wastell D.G. Adaptability of training in simulated process control: knowledge - versus rule-based guidance under task changes and environmental stress. Human Factors 2007, 49(1):158-174.
14. Hockey G.R.J., Wastell D.G., Sauer J. Effects of sleep deprivation and user-interface on complex performance: a multilevel analysis of compensatory control. Human Factors 1998, 40(2):233-253.
15. Inagaki T. Adaptive automation: sharing and trading of control. Handbook of Cognitive Task Design 2003, 147-169. Lawrence Erlbaum Associates, London. E. Hollnagel (Ed.).
16. Kaber D.B., Endsley M.R. The effects of level of automation and adaptive automation on human performance, situation awareness and workload in a dynamic control task. Theoretical Issues in Ergonomics Science 2004, 5(2):113-153.
17. Kaber D.B., Wright M.C., Prinzel L.J., Clamann M.P. Adaptive automation of human-machine system information-processing functions. Human Factors 2005, 47(4):730-741.
18. Keinan G. Decision making under stress: scanning of alternatives under controllable and uncontrollable threats. Journal of Personality and Social Psychology 1987, 52(3):639-644.
19. Kudat H., Akkaya V., Sozen A.B., Salman S., Demirel S., Ozcan M., Atilgan D., Yilmaz M.T., Guven O. Heart rate variability in diabetes patients. The Journal of International Medical Research 2006, 34(3):291-296.
20. Lemoine M.P., Debernard S., Millot P. Men-machines cooperation: toward an experimentation of a multi-level cooperative organization in air-traffic control. Atelier international sur les systèmes coopératifs, Antibes & emdash. 25-27 Janvier, Juan-les-Pins, France 1995.
21. Liu Y., Fuld R., Wickens C.D. Monitoring behavior in manual and automated scheduling systems. International Journal of Man-Machine Studies 1993, 39(6):1015-1029.
22. Lorenz B., Di Nocera F., Röttger S., Parasuraman R. Automated fault-management in a simulated spaceflight micro-world. Aviation, Space, and Environmental Medicine 2002, 73(9):886-897.
23. Manzey D., Bleil M., Bahner-Heyne J.E., Klostermann A., Onnasch L., Reichenbach J., Röttger S. AutoCAMS 2.0. Manual 2008, Berichte aus dem Fachgebiet Arbeits-, Ingenieur- und Organisationspsychologie der TU Berlin, (accessed June 2011). http://www.aio.tu-berlin.de/?id=30492.
24. Manzey, D., Reichenbach, J. and Onnasch, L., 2008b Performance consequences of automated aids in supervisory control: the impact of function allocation, In: Proceedings of the 52nd Meeting of the Human Factors and Ergonomics Society, San Antonio, October 2008. HFES, Santa Monica, CA.
25. Manzey D., Reichenbach J., Onnasch L. Human performance consequences of automated decision aid in states of fatigue. Proceedings of the 53rd Meeting of the Human Factors and Ergonomics Society, San Antonio, October 2009. HFES, Santa Monica, CA 2009.
26. Matthews G., Davies D.R., Westerman S.J., Stammers R.B. Human Performance: Cognition, Stress and Individual Differences 2000, Psychology Press, London.
27. Maule A.J., Hockey G.R.J. State, stress and time pressure. Time Pressure and Stress in Human Judgment and Decision Making 1993, 83-101. Plenum, New York. O. Svenson, A.J. Maule (Eds.).
28. Meshkati N. Control rooms' design in industrial facilities. Human Factors and Ergonomics in Manufacturing 2003, 13(4):269-277.
29. Metzger U., Parasuraman R. Automation in future air traffic management: effects of decision aid reliability on controller performance and mental workload. Human Factors 2005, 41(1):35-49.
30. Meyer-Bisch C. Hypoacousie due au bruit: la réglementation évolue. Médecine et Sciences 2005, 21(12):1089-1095.
31. Miller C.A., Parasuraman R. Designing for flexible interaction between humans and automation: delegation interfaces for supervisory control. Human Factors 2007, 49(1):57-75.
32. Mulder L.J.M., Mulder G. Cardiovascular reactivity and mental work-load. The Beat-to-Beat Investigation of Cardiovascular Function: Measurement, Analysis, and Application 1987, 216-253. Clarendon, Oxford, UK. R.I. Kitney, O. Rompelman (Eds.).
33. Nickel P., Eilers K., Seehase L., Nachreiner F. On the reliability, validity, sensitivity and diagnosticity of heart rate and heart rate variability indices for measuring mental work strain. Zeitschrift für Arbeitswissenschaft 2002, 56:22-36.
34. Nickel P., Nachreiner F. Sensitivity and diagnosticity of the 0.1 Hz component of heart rate variability as an indicator of mental workload. Human Factors 2003, 45(4):575-590.
35. O'Donnell R.D., Eggemeier F.T. Workload assessment methodology. Handbook of Perception and Human Performance 1986, Wiley, Chichester. K.R. Boff, L. Kaufman, J.P. Thomas (Eds.).
36. Parasuraman R., Mouloua M., Molloy R. Effects of adaptive task allocation on monitoring of automated systems. Human Factors 1996, 38(4):665-679.
37. Parasuraman R., Sheridan T.B., Wickens C.D. A model for types and levels of human interaction with automation. IEEE Transactions on Systems, Man, and Cybernetics, Part A. Systems and Humans 2000, 30(3):286-297.
38. Parasuraman R., Wickens C.D. Humans: still vital after all these years of automation. Human Factors 2008, 50(3):511-520.
39. Rieger C.A., Greenstein J.S. The allocation of tasks between the human and computer in automated systems. Proceedings of the IEEE 1982 International Conference on "Cybernetics and Society" 1982, 204-208. IEEE, New York.
40. Röttger S., Bali K., Manzey D. Impact of automated decision aids on performance, operator behaviour and workload in a simulated supervisory control task. Ergonomics 2009, 52(5):512-523.
41. Sauer J., Kao C.-S., Wastell D., Nickel P. Explicit control of adaptive automation under different levels of environmental stress. Ergonomics 2011, 54:755-766.
42. Sauer J., Wastell D.G., Hockey G.R.J., Earle F. Performance in a complex multiple-task environment during a laboratory-based simulation of occasional night work. Human Factors 2003, 45(4):657-669.
43. Semmer N.K., Udris I. Bedeutung und Wirkung von Arbeit. Organisationspsychologie 2007, 157-195. Huber, Bern. H. Schuler (Ed.).
44. Sheridan T.B., Parasuraman R. Human-automation interaction. Reviews of Human Factors and Ergonomics 2005, 1:89-129.
45. Sheridan T.B., Verplank W.L. Human and Computer Control of Undersea Teleoperators 1978, Office of Naval Research, Arlington.
46. Tattersall A.J., Hockey G.R.J. Demanding work, technology, and human performance. Introduction to Work and Organizational Psychology: a European Perspective 2008, 169-189. Malden Mass, Blackwell. N. Chmiel (Ed.).
47. Tattersall A.J., Morgan C.A. The function and effectiveness of dynamic task allocation. Engineering Psychology and Cognitive Ergonomics: Integration of Theory and Application 1997, Avebury, Aldershot. D. Harris (Ed.).
48. Van Hiel A., Mervielde I. The search for complex problem-solving strategies in the presence of stressors. Human Factors 2007, 49(6):1072-1082.
49. Vicente K.J. The Human Factor 2003, Routledge, New York.
50. Wickens C.D., Hollands J.G. Engineering Psychology and Human Performance 2000, Prentice Hall, New Jersey.