Compensatory control in the regulation of human performance under stress and high workload: A cognitive-energetical framework

Biological Psychology

Volumn 45, Issue 1-3, 1997, Pages 73-93

  Robert, G ^a   Hockey, J ^a  

^a UNIVERSITY OF HULL   (United Kingdom)

Author keywords

Cognitive energetics; Compensatory control; Coping; Effort; Human performance; Work stress; Workload

Indexed keywords

CONFERENCE PAPER; CONTROL SYSTEM; COPING BEHAVIOR; HUMAN; MENTAL PERFORMANCE; MENTAL STRESS; PRIORITY JOURNAL; TASK PERFORMANCE; WORKLOAD;

ADAPTATION, PSYCHOLOGICAL; COGNITION; FATIGUE; HUMANS; STRESS, PSYCHOLOGICAL; TASK PERFORMANCE AND ANALYSIS; WORKLOAD;

EID: 0343416371     PISSN: 03010511     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0301-0511(96)05223-4     Document Type: Conference Paper

References (62)

1. Baddeley, A.D. (1972). Selective attention and performance in dangerous environments. British Journal of Psychology, 63, 537-546.
2. Baddeley, A.D. (1986). Working Memory. Oxford: Oxford University Press.
3. Bainbridge, L. (1978). The process controller. In W.T. Singleton (Ed.), Analysis of Practical Skills, Vol 1: The Study of Real Skills. Baltimore, MD: University Park Press.
4. Beatty, J. (1982). Task-evoked pupillary responses, processing load, and the structure of processing resources. Psychological Bulletin, 91, 276-292.
5. Bergman, L.R., & Magnusson, D. (1979). Overachievement and catecholamine excretion in an achievement-demanding situation. Psychosomatic Medicine, 41, 181-188.
6. Broadbent, D.E. (1971). Decision and Stress. London: Academic Press.
7. Broadbent, D.E. (1979). Is a fatigue test now possible? Ergonomics, 22, 1277-1290.
8. Carver, C.S., & Scheier, M.F. (1982). Control theory: a useful conceptual framework of personality-social, clinical and health psychology. Psychological Bulletin, 92, 111-135.
9. Duffy, E.A. (1962). Activation and Behavior. New York: Wiley.
10. Ellis, H.C., & Ashbrook, P.W. (1988). Resource allocation model of the effects of depressed mood states on memory. In K. Fiedler & J. Forgas (Eds.), Affect, Cognition and Social Behavior. Toronto: Hogrefe.
11. Freeman, G.L. (1948). The Energetics of Human Behavior. Ithica, NY: Cornell University Press.
12. Frankenhaeuser, M. (1986). A psychobiological framework for research on human stress and coping. In M.H. Appley & R. Trumbell (Eds.), Dynamics of Stress: Physiological, Psychological and Social Perspectives. New York, NY: Plenum Press.
13. Frese, M. (1985). Stress at work and psychosomatic complaints: a causal interpretation. Journal of Applied Psychology, 70, 314-328.
14. Frese, M., & Zapf, D. (1994). Action as the core of work psychology: a German approach. In H.C. Triandis, M. D. Dunnette & L.M. Lough (Eds.), Handbook of Industrial and Organisational Psychology. Palo Alto, CA: Consulting Psychologists Press.
15. Gopher, D. (1986). In defence of resources: on structure, energies, pools and the allocation of attention. In G.R.J. Hockey, A.W.K. Gaillard & M.G.H. Coles (Eds.), Energetics and Human Information Processing. Dordrecht: Martinus Nijhoff.
16. Gopher, D., & Sanders, A.F. (1984). S-Oh-R: Oh stages! Oh resources! In W. Printz & A.F. Sanders (Eds.), Cognition and Motor Processes. Berlin: Springer-Verlag.
17. Hamilton, P., Hockey, G.R.J., & Reijman, M. (1977), The place of the concept of activation in human information processing theory: an integrative approach. In S. Dornic (Ed.), Attention and Performance VI. New York, NY: Academic Press.
18. Hancock, P.A., & Warm, J.S. (1989). A dynamic model of stress and sustained attention. Human Factors, 31, 519-537.
19. Hockey, G.R.J. (1970). The effect of loud noise on attentional selectivity. Quarterly Journal of Experimental Psychology, 22, 28-36.
20. Hockey, G.R.J. (1979). Stress and the cognitive components of skilled performance. In V. Hamilton & D.M. Warburton (Eds.), Human Stress and Cognition. Chichester: John Wiley.
21. Hockey, G.R.J. (1986). A state control theory of adaptation and individual differences in stress management. In G.R.J. Hockey, A.W.K. Gaillard, & M.G.H. Coles (Eds.), Energetics and Human Information Processing. Dordrecht: Kluwer Academic.
22. Hockey, G.R.J. (1993). Cognitive-energetical control mechanisms in the management of work demands and psychological health. In A.D. Baddeley & L. Weiskrantz (Eds.), Attention, Selection, Awareness and Control: A Tribute to Donald Broadbent. Oxford: Oxford University Press.
23. Hockey, G.R.J. (1996). Skill and workload. In P.B. Warr (Ed.), Psychology at Work (4th ed.). Harmondsworth: Penguin.
24. Hockey, G.R.J., & Dawson, D.J. (1995). Changes in Work, Health and Effectiveness in Junior Doctors. Report to Trent Regional Health Authority, Sheffield, UK.
25. Hockey, G.R.J., & Hamilton, P. (1983). The cognitive patterning of stress states. In G.R.J. Hockey (Ed.), Stress and Fatigue in Human Performance. Chichester: John Wiley.
26. Hockey, G.R.J., Briner, R.B., Tattersall, A.J., & Wiethoff, M. (1989). Assessing the impact of computer workload on operator stress: the role of system controllability. Ergonomics, 32, 1401-1418.
27. Hockey, G.R.J., Gaillard, A.W.K., & Coles, M.G.H. (1986) (Eds.), Energetics and Human Information Processing. Dordrecht: Martinus Nijhoff.
28. Hockey, G.R.J., Payne, R.L., & Rick, J.T. (1996). Intra-individual patterns of hormonal and affective adaptation to work demands: an n = 2 study of junior doctors. Biological Psychology, 42, 393-411.
29. Hockey, G.R.J., Sauer, J., & Wastell, D.G. (1993). Skill Maintenance and Error Management. Technical Report to European Space Agency Long-Term Programme Office, Paris.
30. Holding, D.H. (1983). Fatigue, In G.R.J. Hockey (Ed.), Stress and Fatigue in Human Performance. Chichester: John Wiley.
31. Kahneman, D. (1971). Remarks on attentional control. In A.F. Sanders (Ed.), Attention and Performance III. Amsterdam: North Holland.
32. Kahneman, D. (1973). Attention and Effort. Englewood Cliffs, NJ: Prentice-Hall.
33. Lazarus, R.S., & Folkman, S. (1984). Stress, Appraisal and Coping. New York: Springer-Verlag.
34. Lundberg, U., & Frankenhaeuser, M. (1978). Psychophysiological reactions to noise as modified by personal control over noise intensity. Biological Psychology, 6, 55-59.
35. Malmo, R.B. (1959). Activation: a neurophysiological dimension. Psychological Review, 66, 367-386.
36. Meijman, T.F., Mulder, G., van Dormolen, M., & Cremer, R. (1992). Workload of driving examiners: A psychophysiological field study. In H. Kragt (Ed.), Enhancing industrial Performance. London: Taylor & Francis.
37. Moray, N. (1967). Where is capacity limited? A survey and a model. Acta Psychologica, 27, 84-92.
38. Mulder, G. (1986). The concept and measurement of mental effort. In G.R.J. Hockey, A.W.K. Gaillard & M.G. H Coles (Eds.), Energetics and Human Information Processing. Dordrecht: Martinus Nijhoff.
39. Navon, D. (1984). Resources: a theoretical soup stone? Psychological Review, 91, 216-234.
40. Navon, D., & Gopher, D. (1979). On the economy of the human information processing system. Psychological Review, 86, 214-255.
41. Norman, D.A., & Bobrow, D. (1975). On data-limited and resource-limited processes. Cognitive Psychology, 7, 44-64.
42. O'Donnell, R.D., & Eggemeier, F.T. (1986). Workload assessment methodology. In K. Boff, L. Kaufman & J.P. Thomas (Eds.), Handbook of Perception and Performance, Vol 2: Cognitive Processes and Performance. New York, NY: John Wiley.
43. Powers, W.T. (1973). Perception: The Control of Behaviour. Chicago, IL: Aldine.
44. Pribram, K.H., & McGuiness, D. (1975), Arousal, activation and effort in the control of attention. Psychological Review, 27, 131-142.
45. Rasmussen, J. (1986). Human Information Processing and Human Machine Interaction. Amsterdam: North Holland.
46. Rissler, A., & Jacobson, L. (1987). Cognitive efficiency during high workload in final system testing of a large computer system. In H.J. Bullinger & B. Shackel (Eds.), Human Computer Interaction (Interact '87). Amsterdam: Elsevier.
47. Schönpflug, W. (1983). Coping efficiency and situational demands. In G.R.J. Hockey (Ed.), Stress and Fatigue in Human Performance. Chichester: John Wiley.
48. Schultz, P. & Schönpflug, W. (1982). Regulatory activity during states of stress. In W. Krohne & L. Laux (Eds.), Achievement, Stress and Anxiety. Washington, DC: Hemisphere.
49. Shallice, T., & Burgess, P. (1993). Supervisory control of action and thought selection. In A.D. Baddeley & L. Weiskrantz (Eds.), Attention, Selection, Awareness and Control: A Tribute to Donald Broadbent. Oxford: Oxford University Press.
50. Sheridan, T. (1972). On how often the supervisor should sample. IEEE Transactions on Systems, Sciences and Cybernetics, 6, 140-145.
51. Sperandio, A. (1978), The regulation of working methods as a function of workload among air traffic controllers. Ergonomics, 21, 367-390.
52. Sternberg, S. (1969), The discovery of processing stages: extension of Donders' method. In W.G. Koster (Ed.), Attention and Performance II. Amsterdam: North Holland.
53. Teichner, W.H. (1968). Interaction of behavioral and physiological stress reactions. Psychological Review, 75, 51-80.
54. Veldman, H. (1992). Hidden Effects of Noise as Revealed by Cardiovascular Analysis, Doctoral dissertation, unpublished. Groningen: University of Groningen.
55. Vogel, W., Raymond, S., & Lazarus, R.S. (1959). Intrinsic motivation and psychological stress. Journal of Abnormal Psychology, 97, 487-491.
56. Watson, D., & Tellegan, A. (1985). Towards a consensual structure of moods. Psychological Bulletin, 98, 219-235.
57. Wickens, C.D. (1986). Gain and energetics in information processing theory. In G.R.J. Hockey, A.W.K. Gaillard & M.G.H. Coles (Eds.), Energetics and Human Information Processing. Dordrecht: Martinus Nijhoff.
58. Wickens, C.D. (1984). Processing resources in attention. In R. Parasuraman & D.R. Davies (Eds.), Varieties of Attention, (pp. 63-102). New York, NY: John Wiley.
59. Wickens, C.D. (1992). Engineering Psychology and Human Performance (2nd ed.). New York, NY: Harper Collins.
60. Wiethoff, M., & Hockey, G.R.J. (1996). Intra-individual analysis of the demand-strain relationship: a multi-level field study of the impact of natural variations in the workload of junior doctors. Applied Psychology: An International Review, in press.
61. Wilkinson, R.T. (1962). Muscle tension during mental work under sleep deprivation. Journal of Experimental Psychology, 64, 565-571.
62. Young, P.T. (1961). Motivation and Emotion: A Survey of the Determinants of Human and Animal Activity. New York, NY: John Wiley.