The effect of corporate social responsibility on consumer satisfaction and perceived value: The case of the automobile industry sector in Portugal

Journal of Cleaner Production

Volumn 37, Issue , 2012, Pages 172-178

  Loureiro, Sandra M C ^a   Dias Sardinha, Idalina M ^b   Reijnders, Lucas ^c  

^a UNIVERSITY OF AVEIRO   (Portugal)

^b ISEG LISBON SCHOOL OF ECONOMICS AND MANAGEMENT   (Portugal)

^c UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

Car industry; Consumer satisfaction; Corporate social responsibility; Environment; Perceived value

Indexed keywords

CAR INDUSTRY; CONSUMER SATISFACTION; CORPORATE SOCIAL RESPONSIBILITIES (CSR); ENVIRONMENT; PERCEIVED VALUE;

CUSTOMER SATISFACTION; ENVIRONMENTAL MANAGEMENT; PRODUCTIVITY;

AUTOMOTIVE INDUSTRY;

EID: 84865501734     PISSN: 09596526     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jclepro.2012.07.003     Document Type: Article

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