Integration of lean Six-Sigma with ISO 9001:2008 standard

International Journal of Lean Six Sigma

Volumn 2, Issue 4, 2011, Pages 309-331

  Karthi, S ^a   Devadasan, S R ^a   Murugesh, R ^b  

^a PSG COLLEGE OF TECHNOLOGY   (India)

^b Darshan Institute of Engineering and Technology   (India)

Author keywords

ISO 9000 series; ISO 9001:2008; Lean manufacturing; Lean production; Lean six sigma; Quality management; Six sigma

Indexed keywords

EID: 84865400247     PISSN: 20404166     EISSN: 20404174     Source Type: Journal    
DOI: 10.1108/20401461111189416     Document Type: Article

References (43)

1. Arnheiter, E.D. and Maleyeff, J. (2005), “The integration of Lean management and Six Sigma”, The TQM Magazine, Vol. 17 No. 1, pp. 5-18.
2. Balague, N. (2009), “Auditing the library’s quality system”, Library Management, Vol. 30 Nos 4-5, pp. 286-94.
3. Bellows, W.J. (2004), “Conformance to specifications, zero defects and Six Sigma quality-a closer look”, International Journal of Internet and Enterprise Management, Vol. 2 No. 1, pp. 82-95.
4. Bendell, T. (2006), “A review and comparison of Six Sigma and the Lean organizations”, The TQM Magazine, Vol. 18 No. 3, pp. 255-62.
5. Besterfield, D.H., Besterfield-Michna, C., Besterfiled, G.H. and Besterfield-Sacrem, M. (2004), Total Quality Management, Pearson Education, Upper Saddle River, NJ, first Indian reprint.
6. Bitzenis, A. (2004), “Is globalization consistent with the accumulation of FDI inflows in the Balkan countries? Regionalisation for the case of FDI inflows in Bulgaria”, European Business Review, Vol. 16 No. 4, pp. 406-25.
7. Brad, S. (2008), “Vectors of innovation to support quality initiatives in the framework of ISO 9001:2000”, International Journal of Quality & Reliability Management, Vol. 25 No. 7, pp. 674-93.
8. Carleysmith, S.W., Dufton, A.M. and Altria, K.D. (2009), “Implementing Lean sigma in pharmaceutical research and development: a review by practitioners”, R&D Management, Vol. 39 No. 1, pp. 95-106.
9. Chen, M. and Lyu, J. (2009), “A Lean Six-Sigma approach to touch panel quality improvement”, Production Planning & Control, Vol. 20 No. 5, pp. 445-54.
10. Chiarini, A. (2011), “Integrating Lean thinking into ISO 9001: a first guideline”, International Journal of Lean Six Sigma, Vol. 2 No. 2, pp. 96-117.
11. Devane, T. (2004), Intergrating Lean Six Sigma and High-performance Organizations: Leading the Charge toward Dramatic, Rapid, and Sustainable Improvement, Wiley, New York, NY.
12. Dick, G.P.M., Heras, I. and Casadesus, M. (2008), “Shedding light on causation between ISO 9001 and improved business performance”, International Journal of Operations & Production Management, Vol. 28 No. 7, pp. 687-708.
13. Furterer, S. and Elshnnawy, A.K. (2005), “Implementation of TQM and Lean Six Sigma in local government: a frame work and a case study”, Total Quality Management, Vol. 16 No. 10, pp. 1179-91.
14. George, M.L. (2002), Lean Six Sigma: Combining Six Sigma Quality with Lean Speed, McGraw-Hill, New York, NY.
15. George, M.L. (2003), How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions, McGraw-Hill, New York, NY.
16. George, M.L., Rowlands, D., Price, M. and Maxey, J. (2005), The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed, McGraw-Hill, New York, NY.
17. Gnanaraj, S.M., Devadasan, S.R. and Shalij, P.R. (2010), “DOLADMAICS: a model for implementing Lean Six Sigma in contemporary SMEs”, International Journal of Services and Operations Management, Vol. 7 No. 4, pp. 440-64.
18. Harry, M. and Schöder, R. (2005), Six Sigma: The Breakthrough Management Strategy Revolutionizing the World’s Top Corporations, Currency/Doubleday, New York, NY.
19. ISO (2008), Standard ISO 9001:2008: Quality Management Systems-Requirements, ISO, Geneva.
20. Karthi, S., Devadasan, S.R. and Murugesh, R. (2011), “Lean Six Sigma through ISO 9001 standard-based quality management system: an investigation for research”, International Journal of Productivity and Quality Management, Vol. 8 No. 2, pp. 180-204.
21. Klefsjo, B., Bergquist, B. and Edgeman, R.L. (2006), “Six Sigma and total quality management: different day, same soup?”, International Journal of Six Sigma and Competitive, Vol. 2 No. 2, pp. 162-78.
22. Koc, T. (2007), “The impact of ISO 9000 quality management systems on manufacturing”, Journal of Material Processing Technology, Vol. 186 No. 1, pp. 207-13.
23. Koning, H., Does, R.J.M.M. and Bisgaard, S. (2008), “Lean Six Sigma in financial services”, International Journal of Six Sigma and Competitive Advantage, Vol. 4 No. 1, pp. 1-17.
24. Kumar, A.M., Antony, J., Singh, R.K., Tiwari, M.K. and Perry, D. (2006), “Implementing the Lean Sigma framework in an Indian SME: a case study”, Production Planning & Control, Vol. 17 No. 4, pp. 407-23.
25. Laureani, A. and Antony, J. (2010), “Reducing employees’ turnover in transactional services: a Lean Six Sigma case study”, International Journal of Productivity and Performance Management, Vol. 59 No. 7, pp. 688-700.
26. Logothetis, N. (1997), Managing for Total Quality, Prentice-Hall, New Delhi.
27. Magd, H.A.E. (2008), “ISO 9001:2000 in the Egyptian manufacturing sector: perceptions and perspectives”, International Journal of Quality & Reliability Management, Vol. 25 No. 2, pp. 173-200.
28. Micklewright, M. (2010), Lean ISO 9001: Adding Spark to Your ISO 9001 QMS and Sustainability to Your Lean Efforts, American Society for Quality, Milwaukee, WI.
29. Motohashi, K. (2007), “The changing autarky pharmaceutical R&D process: causes and consequences of growing R&D collaboration in Japanese firms”, International Journal of Technology Management, Vol. 39 Nos 1/2, pp. 33-48.
30. Muthiah, K.M.N. and Huang, S.H. (2006), “A review of literature on manufacturing systems productivity measurement and improvement”, International Journal of Industrial and Services Engineering, Vol. 1 No. 4, pp. 461-84.
31. Padma, P., Ganesh, L.S. and Rajendran, C. (2006), “A study on the critical factors of ISO 9001:2000 and organizational performance of Indian manufacturing firms”, International Journal of Production Research, Vol. 46 No. 18, pp. 4981-5011.
32. Pepper, M.P.J. and Spedding, T.A. (2010), “The evolution of Lean Six Sigma”, International Journal of Quality & Reliability Management, Vol. 27 No. 2.
33. Pfeifer, T., Reissiger, W. and Canales, C. (2004), “Integrating Six Sigma with quality management systems”, The TQM Magazine, Vol. 16 No. 4, pp. 241-9.
34. Psomas, E.L. and Fotopoulos, C.V. (2009), “A meta analysis of ISO 9001:2000 research-findings and future research proposals”, International Journal of Quality and Service Sciences, Vol. 1 No. 2, pp. 128-44.
35. Psomas, E.L., Fotopoulos, C.V. and Kafetzopoulos, D.P. (2010), “Critical factors for effective implementation of ISO 9001 in SME service companies”, Managing Service Quality, Vol. 20 No. 5, pp. 440-57.
36. Rusjan, B. and Alic, M. (2010), “Capitalising on ISO 9001 benefits for strategic results”, International Journal of Quality & Reliability Management, Vol. 27 No. 7, pp. 756-78.
37. Sampaio, P., Saraiva, P. and Rodrigues, A.G. (2009), “ISO 9001 certification research: questions, answers and approaches”, International Journal of Quality & Reliability Management, Vol. 26 No. 1, pp. 38-58.
38. Setijono, D. (2010), “A conceptual framework for managing the performance of construction supply chain”, International Journal of Productivity and Quality Management, Vol. 5 No. 1, pp. 1-20.
39. Shalij, P.R., Devadasan, S.R. and Prabhushankar, G.V. (2009), “Design of ISO 9001:2000 based supply chain quality management systems”, International Journal of Process Management and Benchmarking, Vol. 3 No. 1, pp. 1-23.
40. Sharma, U. (2003), “Implementing Lean principles with the Six Sigma advantage: how a battery company realized significant improvements”, Journal of Organizational Excellence, Vol. 22 No. 3, pp. 43-52.
41. Su, C., Chiang, T. and Chang, C. (2006), “Improving service quality by capitalizing on an integrated Lean Six Sigma methodology”, International Journal of Six Sigma and Competitive Advantage, Vol. 2 No. 1, pp. 1-22.
42. Taghizadegan, S. (2006), Essentials of Lean Six Sigma, Butterworth-Heinemann, Burlington, MA.
43. Thandapani, D., Gopalakrishnan, K., Devadasan, S.R. and Shalij, P.R. (2010), “World class quality in engineering education via ABET accreditation: an implementation study in an Indian engineering educational institution”, International Journal of Indian Culture and Business Management, Vol. 3 No. 2, pp. 208-327