-
1
-
-
85052460503
-
The preventability of medical injury
-
Bogner MS, editor. Hillsdale, NJ: Lawrence Erlbaum Associates
-
Leape LL. The preventability of medical injury. In: Bogner MS, editor. Human error in medicine. Hillsdale, NJ: Lawrence Erlbaum Associates; 1994. p. 13-26.
-
(1994)
Human Error in Medicine
, pp. 13-26
-
-
Leape, L.L.1
-
4
-
-
84878675357
-
Frequency of and predictors for patient-reported medical and medication errors in Switzerland
-
Forthcoming
-
Schwappach DL. Frequency of and predictors for patient-reported medical and medication errors in Switzerland. Swiss Med Wkly. Forthcoming.
-
Swiss Med Wkly
-
-
Schwappach, D.L.1
-
5
-
-
0028850116
-
The quality in Australian health care study
-
Wilson RM, Runciman WB, Gibberd RW, Harrison BT, Newby L, Hamilton JD. The quality in Australian health care study. Med J Aust. 1995;163:458-71.
-
(1995)
Med J Aust
, vol.163
, pp. 458-471
-
-
Wilson, R.M.1
Runciman, W.B.2
Gibberd, R.W.3
Harrison, B.T.4
Newby, L.5
Hamilton, J.D.6
-
6
-
-
0035799063
-
Adverse events in British hospitals: Preliminary retrospective record review
-
Vincent C, Neale G, Woloshynowych M. Adverse events in British hospitals: Preliminary retrospective record review. Br Med J. 2001;322:517-9. (Pubitemid 32230913)
-
(2001)
British Medical Journal
, vol.322
, Issue.7285
, pp. 517-519
-
-
Vincent, C.1
Neale, G.2
Woloshynowych, M.3
-
7
-
-
85044706144
-
Incidence of adverse events in hospitals. A retrospective study of medical records
-
Schioler T, Lipczak H, Pedersen BL, Mogensen TS, Bech KB, Stockmarr A, et al. Incidence of adverse events in hospitals. A retrospective study of medical records. Ugeskr Laeger. 2001;163:5370-8.
-
(2001)
Ugeskr Laeger
, vol.163
, pp. 5370-5378
-
-
Schioler, T.1
Lipczak, H.2
Pedersen, B.L.3
Mogensen, T.S.4
Bech, K.B.5
Stockmarr, A.6
-
8
-
-
0004223940
-
-
Cambridge, MA: Cambridge University Press
-
Reason J. Human error. Cambridge, MA: Cambridge University Press; 1990.
-
(1990)
Human Error
-
-
Reason, J.1
-
9
-
-
84878672731
-
TRACEing the roots: A tool for retrospective analysis of critical events
-
Under review
-
Hannawa AF, Roter DL. TRACEing the roots: a tool for retrospective analysis of critical events. Milbank Q. Under review.
-
Milbank Q
-
-
Hannawa, A.F.1
Roter, D.L.2
-
10
-
-
0033593071
-
Handling hospital errors: Is disclosure the best defense?
-
Wu AW. Handling hospital errors: Is disclosure the best defense? Ann Intern Med. 1999;131:970-2. (Pubitemid 30005040)
-
(1999)
Annals of Internal Medicine
, vol.131
, Issue.12
, pp. 970-972
-
-
Wu, A.W.1
-
11
-
-
34249941850
-
Disclosing medical errors to patients: Attitudes and practices of physicians and trainees
-
DOI 10.1007/s11606-007-0227-z
-
Kaldjian LC, Jones EW, Wu BJ, Forman-Hoffman VL, Levi BH, Rosenthal GE. Disclosing medical errors to patients: Attitudes and practices of physicians and trainees. J Gen Intern Med. 2007;22:988-96. (Pubitemid 46878623)
-
(2007)
Journal of General Internal Medicine
, vol.22
, Issue.7
, pp. 988-996
-
-
Kaldjian, L.C.1
Jones, E.W.2
Wu, B.J.3
Forman-Hoffman, V.L.4
Levi, B.H.5
Rosenthal, G.E.6
-
12
-
-
68849120653
-
Disclosing medical errors to patients: A challenge for health care professionals and institutions
-
Levinson W. Disclosing medical errors to patients: A challenge for health care professionals and institutions. Pat Educ Couns. 2009;76:296-9.
-
(2009)
Pat Educ Couns
, vol.76
, pp. 296-299
-
-
Levinson, W.1
-
14
-
-
0037363579
-
Hospital disclosure practices: Results of a national survey
-
DOI 10.1377/hlthaff.22.2.73
-
Lamb RM, Studdert DM, Bohmer RM, Berwick D, Brennan TA. Hospital disclosure practices: Results of a national survey. Health Aff. 2003;22:73-83. (Pubitemid 41399274)
-
(2003)
Health Affairs
, vol.22
, Issue.2
, pp. 73-83
-
-
Lamb, R.M.1
Studdert, D.M.2
Bohmer, R.M.J.3
Berwick, D.M.4
Brennan, T.A.5
-
15
-
-
0004168559
-
-
American Medical Association Revised June 17, 2001. Available from
-
American Medical Association (2001). Principles of medical ethics: Revised June 17, 2001. Available from: http://www.ama-assn.org/ama/pub/ physician-resources/medical-ethics/code-medical-ethics/principles-medical- ethics.shtml.
-
(2001)
Principles of Medical Ethics
-
-
-
16
-
-
0037466946
-
Patients' and Physicians' Attitudes Regarding the Disclosure of Medical Errors
-
DOI 10.1001/jama.289.8.1001
-
Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. Patients'and physicians' attitudes regarding the disclosure of medical errors. J Am Med Assoc. 2003;289:1001-7. (Pubitemid 37432931)
-
(2003)
Journal of the American Medical Association
, vol.289
, Issue.8
, pp. 1001-1007
-
-
Gallagher, T.H.1
Waterman, A.D.2
Ebers, A.G.3
Fraser, V.J.4
Levinson, W.5
-
17
-
-
0021143956
-
Managing medical mistakes: Ideology, insularity and accountability among internists-in-training
-
Mizrahi T. Managing medical mistakes: Ideology, insularity and accountability among internists-in-training. Soc Sci Med. 1984;19:135-46.
-
(1984)
Soc Sci Med
, vol.19
, pp. 135-146
-
-
Mizrahi, T.1
-
19
-
-
33747162415
-
Choosing your words carefully: How physicians would disclose harmful medical errors to patients
-
DOI 10.1001/archinte.166.15.1585
-
Gallagher TH, Garbutt JM, Waterman AD, Flum DR, Larson EB, Waterman BM, et al. Choosing your words carefully: How physicians would disclose harmful medical errors to patients. Arch Intern Med. 2006;166:1585-93. (Pubitemid 44232366)
-
(2006)
Archives of Internal Medicine
, vol.166
, Issue.15
, pp. 1585-1593
-
-
Gallagher, T.H.1
Garbutt, J.M.2
Waterman, A.D.3
Flum, D.R.4
Larson, E.B.5
Waterman, B.M.6
Dunagan, W.C.7
Fraser, V.J.8
Levinson, W.9
-
20
-
-
0037069783
-
Views of practicing physicians and the public on medical errors
-
DOI 10.1056/NEJMsa022151
-
Blendon RJ, DesRoches CM, Brodie M, Benson JM, Rosen A, Schneider E, et al. Views of practicing physicians and the public on medical errors. N Engl J Med. 2002;347:1933-40. (Pubitemid 35429924)
-
(2002)
New England Journal of Medicine
, vol.347
, Issue.24
, pp. 1933-1940
-
-
Blendon, R.J.1
DesRoches, C.M.2
Brodie, M.3
Benson, J.M.4
Rosen, A.B.5
Schneider, E.6
Altman, D.E.7
Zapert, K.8
Herrmann, M.J.9
Steffenson, A.E.10
-
21
-
-
0036844329
-
Medical errors - What and when: What do patients want to know?
-
DOI 10.1197/aemj.9.11.1156
-
Hobgood C, Peck CR, Gilbert B, Chappell K, Zou B. Medical errors - what and when: What do patients want to know? Acad Emerg Med. 2002;9:1156-61. (Pubitemid 35291544)
-
(2002)
Academic Emergency Medicine
, vol.9
, Issue.11
, pp. 1156-1161
-
-
Hobgood, C.1
Peck, C.R.2
Gilbert, B.3
Chappell, K.4
Zou, B.5
-
22
-
-
1542328163
-
Health plan members' views about disclosure of medical errors
-
Mazor KM, Simon SR, Yood RA, Martinson BC, Gunter MJ, Reed GW, et al. Health plan members' views about disclosure of medical errors. Ann Intern Med. 2004;140:409-18.
-
(2004)
Ann Intern Med
, vol.140
, pp. 409-418
-
-
Mazor, K.M.1
Simon, S.R.2
Yood, R.A.3
Martinson, B.C.4
Gunter, M.J.5
Reed, G.W.6
-
24
-
-
0029837119
-
How do patients want physicians to handle mistakes?
-
Witman AB, Park DM, Hardin SB. How do patients want physicians to handle mistakes? Arch Intern Med. 1996;156:2565-9.
-
(1996)
Arch Intern Med
, vol.156
, pp. 2565-2569
-
-
Witman, A.B.1
Park, D.M.2
Hardin, S.B.3
-
25
-
-
27744545260
-
How surgeons disclose medical errors to patients: A study using standardized patients
-
DOI 10.1016/j.surg.2005.04.015, PII S0039606005002321
-
Chan DK, Gallagher TH, Reznick R, Levinson W. How surgeons disclose medical errors to patients: A study using standardized patients. Surgery. 2005;138:851-8. (Pubitemid 41608479)
-
(2005)
Surgery
, vol.138
, Issue.5
, pp. 851-858
-
-
Chan, D.K.1
Gallagher, T.H.2
Reznick, R.3
Levinson, W.4
-
26
-
-
43249091565
-
The attitudes and experiences of trainees regarding disclosing medical errors to patients
-
DOI 10.1097/ACM.0b013e3181636e96, PII 0000188820080300000007
-
White AA, Gallagher TH, Krauss MJ, Garbutt J, Waterman AD, Dunagan WC, et al. The attitudes and experiences of trainees regarding disclosing medical errors to patients. Acad Med. 2008;83:250-6. (Pubitemid 351654280)
-
(2008)
Academic Medicine
, vol.83
, Issue.3
, pp. 250-256
-
-
White, A.A.1
Gallagher, T.H.2
Krauss, M.J.3
Garbutt, J.4
Waterman, A.D.5
Dunagan, W.C.6
Fraser, V.J.7
Levinson, W.8
Larson, E.B.9
-
27
-
-
0027298612
-
The effects of two continuing medical education programs on communication skills of practicing primary care physicians
-
Levinson W, Roter D. The effects of two continuing medical education programs on communication skills of practicing primary care physicians. J Gen Intern Med. 1993;8:318-24. (Pubitemid 23177845)
-
(1993)
Journal of General Internal Medicine
, vol.8
, Issue.6
, pp. 318-324
-
-
Levinson, W.1
Roter, D.2
-
28
-
-
0002292960
-
Nonverbal signals
-
Knapp ML, Miller GR, editors. 2nd ed. Thousand Oaks, CA: Sage
-
Burgoon JK. Nonverbal signals. In: Knapp ML, Miller GR, editors. Handbook of interpersonal communication. 2nd ed. Thousand Oaks, CA: Sage; 1994. p. 229-85.
-
(1994)
Handbook of Interpersonal Communication
, pp. 229-285
-
-
Burgoon, J.K.1
-
29
-
-
0001848682
-
The repertoire of nonverbal behavior: Categories, origins, usage, and coding
-
Ekman P, Friesen WV. The repertoire of nonverbal behavior: Categories, origins, usage, and coding. Semiotica. 1969;1:49-98.
-
(1969)
Semiotica
, vol.1
, pp. 49-98
-
-
Ekman, P.1
Friesen, W.V.2
-
30
-
-
2442514597
-
Background to kinesics
-
Birdwhistell RL. Background to kinesics. Rev Gen Seman. 1955;13:10-8.
-
(1955)
Rev Gen Seman
, vol.13
, pp. 10-18
-
-
Birdwhistell, R.L.1
-
31
-
-
0014095851
-
Inference of attitudes from nonverbal communication in two channels
-
Mehrabian A, Ferris SR. Inference of attitudes from nonverbal communication in two channels. J Couns Psychol. 1967;3:248-52.
-
(1967)
J Couns Psychol
, vol.3
, pp. 248-252
-
-
Mehrabian, A.1
Ferris, S.R.2
-
34
-
-
0001291358
-
Nonverbal components of empathic communication
-
Haase RR, Tepper DT. Nonverbal components of empathic communication. J Couns Psychol. 1972;19:417-24.
-
(1972)
J Couns Psychol
, vol.19
, pp. 417-424
-
-
Haase, R.R.1
Tepper, D.T.2
-
35
-
-
85047682054
-
Verbal and nonverbal communication of facilitative conditions
-
Tepper DT, Haase RE. Verbal and nonverbal communication of facilitative conditions. J Couns Psychol. 1978;25:35-44.
-
(1978)
J Couns Psychol
, vol.25
, pp. 35-44
-
-
Tepper, D.T.1
Haase, R.E.2
-
36
-
-
0005428269
-
Verbal and nonverbal behavior in judgments of facilitative conditions
-
Seay TA, Altekruse MK. Verbal and nonverbal behavior in judgments of facilitative conditions. J Couns Psychol. 1979;26:108-19.
-
(1979)
J Couns Psychol
, vol.26
, pp. 108-119
-
-
Seay, T.A.1
Altekruse, M.K.2
-
37
-
-
0037354533
-
House staff nonverbal communication skills and standardized patient satisfaction
-
DOI 10.1046/j.1525-1497.2003.10506.x
-
Griffith C, Wilson JF, Langer S, Haist SA. House staff nonverbal communication skills and patient satisfaction. J Gen Intern Med. 2003;18:170-4. (Pubitemid 36399452)
-
(2003)
Journal of General Internal Medicine
, vol.18
, Issue.3
, pp. 170-174
-
-
Griffith III, C.H.1
Wilson, J.F.2
Langer, S.3
Haist, S.A.4
-
38
-
-
34250844901
-
On the importance of nonverbal communication in the physician-patient interaction
-
Schmid-Mast M. On the importance of nonverbal communication in the physician-patient interaction. Pat Educ Couns. 2007;67:315-8.
-
(2007)
Pat Educ Couns
, vol.67
, pp. 315-318
-
-
Schmid-Mast, M.1
-
40
-
-
0022962633
-
Relationships of physicians' nonverbal communication skill to patient satisfaction, appointment noncompliance, and physician workload
-
DiMatteo MR, Hays RD, Prince LM. Relationships of physicians' nonverbal communication skill to patient satisfaction, appointment noncompliance, and physician workload. Health Psychol. 1986;5:581-94.
-
(1986)
Health Psychol
, vol.5
, pp. 581-594
-
-
DiMatteo, M.R.1
Hays, R.D.2
Prince, L.M.3
-
41
-
-
84949769147
-
Nonverbal communication and physician - Patient interaction: Review and new directions
-
Manusov V, Patterson ML, editors. Thousand Oaks, CA: Sage
-
Robinson JD. Nonverbal communication and physician - patient interaction: Review and new directions. In: Manusov V, Patterson ML, editors. The Sage handbook of nonverbal communication. Thousand Oaks, CA: Sage; 2006. p. 437-60.
-
(2006)
The Sage Handbook of Nonverbal Communication
, pp. 437-460
-
-
Robinson, J.D.1
-
42
-
-
0346537233
-
Nonverbal communication and physician -patient rapport: An empirical study
-
DiMatteo MR, Taranta A. Nonverbal communication and physician -patient rapport: An empirical study. Prof Psychol. 1979;10:540-7.
-
(1979)
Prof Psychol
, vol.10
, pp. 540-547
-
-
DiMatteo, M.R.1
Taranta, A.2
-
43
-
-
0016936045
-
The function of the professional's affective behavior in client satisfaction: A revised approach to social interaction theory
-
Ben-Sira Z. The function of the professional's affective behavior in client satisfaction: a revised approach to social interaction theory. J Health Soc Beh. 1976;17:3-11.
-
(1976)
J Health Soc Beh
, vol.17
, pp. 3-11
-
-
Ben-Sira, Z.1
-
44
-
-
0036717258
-
Physical therapists' nonverbal communication predicts geriatric patients' health outcomes
-
DOI 10.1037//0882-7974.17.3.443
-
Ambady N, Koo J, Rosenthal R, Winograd C. Physical therapists' nonverbal communication predicts geriatric patients' health outcomes. Psychol Aging. 2002;17(3):443-52. (Pubitemid 35013285)
-
(2002)
Psychology and Aging
, vol.17
, Issue.3
, pp. 443-452
-
-
Ambady, N.1
Koo, J.2
Rosenthal, R.3
Winograd, C.H.4
-
45
-
-
2542641620
-
Interpersonal skills
-
Knapp ML, Daly JA, editors. Thousand Oaks, CA: Sage
-
Spitzberg BH, Cupach WR. Interpersonal skills. In: Knapp ML, Daly JA, editors. Handbook of interpersonal communication. Thousand Oaks, CA: Sage; 2002. p. 564-611.
-
(2002)
Handbook of Interpersonal Communication
, pp. 564-611
-
-
Spitzberg, B.H.1
Cupach, W.R.2
-
46
-
-
0036249568
-
Is communication a skill? Communication behaviors and being in relation
-
Zoppi K, Epstein RM. Is communication a skill? Communication behaviors and being in relation. Fam Med. 2002;34:319-24. (Pubitemid 34507329)
-
(2002)
Family Medicine
, vol.34
, Issue.5
, pp. 319-324
-
-
Zoppi, K.1
Epstein, R.M.2
-
47
-
-
0000638602
-
The Development and Partial Assessment of the Medical Communication Competence Scale
-
Cegala DJ, Coleman MT, Turner JW. The development and partial assessment of the Medical Communication Competence Scale. Health Commun. 1998;10(3):261-88. (Pubitemid 128446967)
-
(1998)
Health Communication
, vol.10
, Issue.3
, pp. 261-288
-
-
Cegala, D.J.1
Coleman, M.T.2
Turner, J.W.3
-
48
-
-
0002877867
-
Components of Patients' and Doctors' Perceptions of Communication Competence during a Primary Care Medical Interview
-
Cegala DJ, McGee DS, McNeilis K. Components of patients' and doctors'perceptions of communication competence during a primary care medical interview. Health Commun. 1996;8(1):1-27. (Pubitemid 126434369)
-
(1996)
Health Communication
, vol.8
, Issue.1
, pp. 1-27
-
-
Cegala, D.J.1
McGee, D.S.2
McNeilis, K.S.3
-
49
-
-
80051725505
-
Shedding light on the dark side of doctor - Patient interactions: Verbal and nonverbal messages physicians communicate during error disclosures
-
Hannawa AF. Shedding light on the dark side of doctor - patient interactions: Verbal and nonverbal messages physicians communicate during error disclosures. Pat Educ Couns. 2011;84:344-51.
-
(2011)
Pat Educ Couns
, vol.84
, pp. 344-351
-
-
Hannawa, A.F.1
-
51
-
-
85118521242
-
Observer ratings of nonverbal intimacy and involvement
-
Manusov V, editor. Mahwah, NJ: Lawrence Erlbaum Associated
-
Guerrero LK. Observer ratings of nonverbal intimacy and involvement. In: Manusov V, editor. The sourcebook of nonverbal measures. Mahwah, NJ: Lawrence Erlbaum Associated; 2006. p. 221-38.
-
(2006)
The Sourcebook of Nonverbal Measures
, pp. 221-238
-
-
Guerrero, L.K.1
-
52
-
-
21144462267
-
Inclusion of other in the self scale and the structure of interpersonal closeness
-
Aron A, Aron EN, Smollan D. Inclusion of other in the self scale and the structure of interpersonal closeness. J Pers Soc Psychol. 1992;63:596-612.
-
(1992)
J Pers Soc Psychol
, vol.63
, pp. 596-612
-
-
Aron, A.1
Aron, E.N.2
Smollan, D.3
-
53
-
-
0025691372
-
Development of the Trust in Physician Scale: A measure to assess interpersonal trust in patient physician relationships
-
Anderson L, Dedrick RF. Development of the Trust in Physician Scale: A measure to assess interpersonal trust in patient physician relationships. Psychol Rep. 1990;67:1091-100.
-
(1990)
Psychol Rep
, vol.67
, pp. 1091-1100
-
-
Anderson, L.1
Dedrick, R.F.2
-
54
-
-
12844273675
-
Forgivingness, vengeful rumination, and affective traits
-
Berry JW, Worthington EL, O'Connor LE, Parrott L, Wade NG. Forgivingness, vengeful rumination, and affective traits. J Pers. 2005;73:1-43.
-
(2005)
J Pers
, vol.73
, pp. 1-43
-
-
Berry, J.W.1
Worthington, E.L.2
O'Connor, L.E.3
Parrott, L.4
Wade, N.G.5
-
56
-
-
0002842861
-
Measurement scales in consumer satisfaction/dissatisfaction
-
Hausknecht D. Measurement scales in consumer satisfaction/ dissatisfaction. J Consum Sat, Dissat Complain Behav. 1990;3:1-11.
-
(1990)
J Consum Sat, Dissat Complain Behav
, vol.3
, pp. 1-11
-
-
Hausknecht, D.1
-
58
-
-
33749622735
-
Writing about the benefits of an interpersonal transgression facilitates forgiveness
-
DOI 10.1037/0022-006X.74.5.887, Benefit-Finding
-
McCullough ME, Root LM, Cohen AD. Writing about the personal benefits of a transgression facilitates forgiveness. J Consult Clin Psychol. 2006;74:887-97. (Pubitemid 44547483)
-
(2006)
Journal of Consulting and Clinical Psychology
, vol.74
, Issue.5
, pp. 887-897
-
-
McCullough, M.E.1
Root, L.M.2
Cohen, A.D.3
|