-
2
-
-
0025905051
-
Improving patient and provider communication: A synthesis and review of communication interventions
-
Anderson, L. A., & Sharpe, P. A. (1991). Improving patient and provider communication: A synthesis and review of communication interventions. Patient Education and Counseling, 17, 99-134.
-
(1991)
Patient Education and Counseling
, vol.17
, pp. 99-134
-
-
Anderson, L.A.1
Sharpe, P.A.2
-
4
-
-
0021741121
-
The effect of physician behavior on the collection of data
-
Beckman, H., & Frankel, R. (1984). The effect of physician behavior on the collection of data. Annals of Internal Medicine, 101, 692-696.
-
(1984)
Annals of Internal Medicine
, vol.101
, pp. 692-696
-
-
Beckman, H.1
Frankel, R.2
-
5
-
-
84935514654
-
Patient power in doctor-patient communication: What do we know?
-
Beisecker, A. E. (1990). Patient power in doctor-patient communication: What do we know? Health Communication, 2, 105-122.
-
(1990)
Health Communication
, vol.2
, pp. 105-122
-
-
Beisecker, A.E.1
-
6
-
-
0025070612
-
Patient information-seeking behaviors when communicating with doctors
-
Beisecker, A. E., & Beisecker, T. D. (1990). Patient information-seeking behaviors when communicating with doctors. Medical Care, 28, 19-28.
-
(1990)
Medical Care
, vol.28
, pp. 19-28
-
-
Beisecker, A.E.1
Beisecker, T.D.2
-
7
-
-
0019022869
-
Affective and instrumental components in the physician-patient relationship
-
Ben-Sira, Z. (1980). Affective and instrumental components in the physician-patient relationship. Journal of Health and Social Behavior, 21, 170-180.
-
(1980)
Journal of Health and Social Behavior
, vol.21
, pp. 170-180
-
-
Ben-Sira, Z.1
-
8
-
-
0017520551
-
The communication of information from physician to patient: A method for increasing patient retention and satisfaction
-
Bertakis, K. D. (1977). The communication of information from physician to patient: A method for increasing patient retention and satisfaction. Journal of Family Practice, 5, 217-222.
-
(1977)
Journal of Family Practice
, vol.5
, pp. 217-222
-
-
Bertakis, K.D.1
-
9
-
-
0042087887
-
Doctors, patients and their cultures
-
D. A. Pendleton & J. C. Hasler (Eds.), London: Academic
-
Bochner, S. (1983). Doctors, patients and their cultures. In D. A. Pendleton & J. C. Hasler (Eds.), Doctor patient communication (pp. 127-138). London: Academic.
-
(1983)
Doctor Patient Communication
, pp. 127-138
-
-
Bochner, S.1
-
10
-
-
0008601063
-
The role of perceived affect and information in patients' evaluation of health care and compliance decisions
-
Buller, D. B., & Street, R. L., Jr. (1991). The role of perceived affect and information in patients' evaluation of health care and compliance decisions. Southern Communication Journal, 56, 230-237.
-
(1991)
Southern Communication Journal
, vol.56
, pp. 230-237
-
-
Buller, D.B.1
Street R.L., Jr.2
-
11
-
-
0031173211
-
A study of doctors' and patients' patterns of information exchange and relational communication during a primary care consultation: Implications for communication skills training
-
Cegala, D. J. (1997). A study of doctors' and patients' patterns of information exchange and relational communication during a primary care consultation: Implications for communication skills training. Journal of Health Communication, 2, 169-194.
-
(1997)
Journal of Health Communication
, vol.2
, pp. 169-194
-
-
Cegala, D.J.1
-
12
-
-
84963254813
-
A study of doctors' and patients' perceptions of information processing and communication competence during the medical interview
-
Cegala, D. J., McNeilis, K. S., Socha McGee, D., & Jonas, A. P. (1995). A study of doctors' and patients' perceptions of information processing and communication competence during the medical interview. Health Communication, 7, 179-203.
-
(1995)
Health Communication
, vol.7
, pp. 179-203
-
-
Cegala, D.J.1
McNeilis, K.S.2
Socha McGee, D.3
Jonas, A.P.4
-
13
-
-
0002877867
-
Components of patients' and doctors' perceptions of communication competence during a primary care medical interview
-
Cegala, D. J., Socha McGee, D., & McNeilis, K. S. (1996). Components of patients' and doctors' perceptions of communication competence during a primary care medical interview. Health Communication, 8, 1-28.
-
(1996)
Health Communication
, vol.8
, pp. 1-28
-
-
Cegala, D.J.1
Socha McGee, D.2
McNeilis, K.S.3
-
15
-
-
0002912403
-
Talking in interviews: A dispreference for patient-initiated questions in physician-patient encounters
-
G. Psathas (Ed.), Washington, DC: International Institute for Ethnomethodology and Conversation Analysis & University Press of America
-
Frankel, R. (1990). Talking in interviews: A dispreference for patient-initiated questions in physician-patient encounters. In G. Psathas (Ed.), Interaction competence (pp. 231-262). Washington, DC: International Institute for Ethnomethodology and Conversation Analysis & University Press of America.
-
(1990)
Interaction Competence
, pp. 231-262
-
-
Frankel, R.1
-
16
-
-
0001783857
-
Development of an integrative model for medical consultation
-
Frederikson, L. G. (1993). Development of an integrative model for medical consultation. Health Communication, 5, 225-237.
-
(1993)
Health Communication
, vol.5
, pp. 225-237
-
-
Frederikson, L.G.1
-
17
-
-
0001348576
-
The patient reactions assessment: A brief measure of the quality of the patient-provider medical relationship
-
Galassi, J. P., Schanberg, R., & Ware, W. B. (1992). The patient reactions assessment: A brief measure of the quality of the patient-provider medical relationship. Psychological Assessment, 4, 346-351.
-
(1992)
Psychological Assessment
, vol.4
, pp. 346-351
-
-
Galassi, J.P.1
Schanberg, R.2
Ware, W.B.3
-
18
-
-
0038633622
-
Physician and older patient support in the medical encounter
-
Greene, M. G., Adleman, R. D., & Majerovitz, S. D. (1996). Physician and older patient support in the medical encounter. Health Communication, 8, 263-279.
-
(1996)
Health Communication
, vol.8
, pp. 263-279
-
-
Greene, M.G.1
Adleman, R.D.2
Majerovitz, S.D.3
-
19
-
-
0006949385
-
Information exchange in medical encounters: Problems and problems
-
B. D. Ruben & N. Guttman (Eds.), Dubuque, IA: Kendall Hunt
-
Guttman, N. (1993). Information exchange in medical encounters: Problems and problems. In B. D. Ruben & N. Guttman (Eds.), Caregiver patient communications (pp. 151-168). Dubuque, IA: Kendall Hunt.
-
(1993)
Caregiver Patient Communications
, pp. 151-168
-
-
Guttman, N.1
-
20
-
-
0023736872
-
Meta-analysis of satisfaction with medical care: Description of research domain and analysis of overall satisfaction levels
-
Hall, J. A., & Dornan, M. C. (1988a). Meta-analysis of satisfaction with medical care: Description of research domain and analysis of overall satisfaction levels. Social Science and Medicine, 27, 637-644.
-
(1988)
Social Science and Medicine
, vol.27
, pp. 637-644
-
-
Hall, J.A.1
Dornan, M.C.2
-
21
-
-
0023740701
-
What patients like about their medical care and how often they are asked: A meta-analysis of the satisfaction literature
-
Hall, J. A., & Dornan, M. C. (1988b). What patients like about their medical care and how often they are asked: A meta-analysis of the satisfaction literature. Social Science and Medicine, 27, 935-939.
-
(1988)
Social Science and Medicine
, vol.27
, pp. 935-939
-
-
Hall, J.A.1
Dornan, M.C.2
-
22
-
-
0023188123
-
Task versus socioemotional behaviors in physicians
-
Hall, J. A., Roter, D. L., & Katz, N. (1987). Task versus socioemotional behaviors in physicians. Medical Care, 25, 399-412.
-
(1987)
Medical Care
, vol.25
, pp. 399-412
-
-
Hall, J.A.1
Roter, D.L.2
Katz, N.3
-
23
-
-
0012117557
-
Communicating about medications: Directions for research
-
Hammond, S. L., & Lambert, B. L. (1994). Communicating about medications: Directions for research. Health Communication, 6, 247-251.
-
(1994)
Health Communication
, vol.6
, pp. 247-251
-
-
Hammond, S.L.1
Lambert, B.L.2
-
24
-
-
0025223336
-
Patient perceptions of humanism in physicians: Effects on positive health behaviors
-
Hauck, F. R., Zyzanski, S. J., Alemagno, S. A., & Medalie, J. H. (1990). Patient perceptions of humanism in physicians: Effects on positive health behaviors. Family Medicine, 22, 447-452.
-
(1990)
Family Medicine
, vol.22
, pp. 447-452
-
-
Hauck, F.R.1
Zyzanski, S.J.2
Alemagno, S.A.3
Medalie, J.H.4
-
25
-
-
0027716023
-
Patients' desires and satisfaction in general medicine
-
Joos, S. K., Hickman, O. H., & Borders, L. M. (1993). Patients' desires and satisfaction in general medicine. Public Health Reports, 108, 751-759.
-
(1993)
Public Health Reports
, vol.108
, pp. 751-759
-
-
Joos, S.K.1
Hickman, O.H.2
Borders, L.M.3
-
26
-
-
0344930085
-
The past and the future of research in doctor-patient relations
-
M. Stewart & D. Roter (Eds.), Newbury Park, CA: Sage
-
Korsch, B. M. (1989). The past and the future of research in doctor-patient relations. In M. Stewart & D. Roter (Eds.), Communicating with medical patients (pp. 246-251). Newbury Park, CA: Sage.
-
(1989)
Communicating with Medical Patients
, pp. 246-251
-
-
Korsch, B.M.1
-
27
-
-
0001083144
-
The pervasive role of information in health and health care: Implications for health communication policy
-
J. A. Anderson (Ed.), Newbury Park, CA: Sage
-
Kreps, G. L. (1988a). The pervasive role of information in health and health care: Implications for health communication policy. In J. A. Anderson (Ed.), Communication yearbook II (Vol. 11, pp. 238-277). Newbury Park, CA: Sage.
-
(1988)
Communication Yearbook II
, vol.11
, pp. 238-277
-
-
Kreps, G.L.1
-
28
-
-
0039792012
-
Relational communication in health care
-
Kreps, G. L. (1988b). Relational communication in health care. Southern Speech Communication Journal, 53, 344-359.
-
(1988)
Southern Speech Communication Journal
, vol.53
, pp. 344-359
-
-
Kreps, G.L.1
-
29
-
-
0038633631
-
Promoting a consumer orientation to health care and health promotion
-
Kreps, G. L. (1996). Promoting a consumer orientation to health care and health promotion. Journal of Health Psychology, 1, 41-48.
-
(1996)
Journal of Health Psychology
, vol.1
, pp. 41-48
-
-
Kreps, G.L.1
-
30
-
-
0028283393
-
Patient views on quality care in general practice: Literature review
-
Lewis, J. R. (1994). Patient views on quality care in general practice: Literature review. Social Science and Medicine, 39, 655-670.
-
(1994)
Social Science and Medicine
, vol.39
, pp. 655-670
-
-
Lewis, J.R.1
-
32
-
-
0021002290
-
Factors related to patients' satisfaction with their medical care
-
Lochman, J. E. (1983). Factors related to patients' satisfaction with their medical care. Journal of Community Health, 9, 91-109.
-
(1983)
Journal of Community Health
, vol.9
, pp. 91-109
-
-
Lochman, J.E.1
-
33
-
-
0023938685
-
Outcome measurement: Concepts and questions
-
Lohr, K. N. (1988). Outcome measurement: Concepts and questions. Inquiry, 25, 37-50.
-
(1988)
Inquiry
, vol.25
, pp. 37-50
-
-
Lohr, K.N.1
-
34
-
-
0029128237
-
Health promotion in primary care: Physician-patient communication and decision making about prescription medications
-
Makoul, G., Arntson, P., & Schofield, T. (1995). Health promotion in primary care: Physician-patient communication and decision making about prescription medications. Social Science and Medicine, 41, 1241-1254.
-
(1995)
Social Science and Medicine
, vol.41
, pp. 1241-1254
-
-
Makoul, G.1
Arntson, P.2
Schofield, T.3
-
35
-
-
0346066948
-
Whose agenda is it anyway? Training medical residents in patient-centered interviewing techniques
-
E. B. Ray (Ed.), Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
Marshall, A. A. (1993). Whose agenda is it anyway? Training medical residents in patient-centered interviewing techniques. In E. B. Ray (Ed.), Case studies in health communication (pp. 15-29). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
(1993)
Case Studies in Health Communication
, pp. 15-29
-
-
Marshall, A.A.1
-
36
-
-
0020994387
-
The communication process in clinical settings
-
Matthews, J. J. (1983). The communication process in clinical settings. Social Science and Medicine, 17, 1371-1378.
-
(1983)
Social Science and Medicine
, vol.17
, pp. 1371-1378
-
-
Matthews, J.J.1
-
39
-
-
0002780054
-
Uncertain decision making in primary care: Causes and solutions
-
H. Hibbard, P. A. Nutting, & M. L. Grady (Eds.), Rockville, MD: Agency for Health Care Policy and Research
-
Mushlin, A. I. (1991). Uncertain decision making in primary care: Causes and solutions. In H. Hibbard, P. A. Nutting, & M. L. Grady (Eds.), Primary care research: Theory and methods (pp. 153-158). Rockville, MD: Agency for Health Care Policy and Research.
-
(1991)
Primary Care Research: Theory and Methods
, pp. 153-158
-
-
Mushlin, A.I.1
-
40
-
-
0028916609
-
Doctor-patient communication: A review of the literature
-
Ong, L. M. L., DeHaes, J. C. J. M., Hoos, A. M., & Lammes, F. B. (1995). Doctor-patient communication: A review of the literature. Social Science and Medicine, 40, 903-918.
-
(1995)
Social Science and Medicine
, vol.40
, pp. 903-918
-
-
Ong, L.M.L.1
DeHaes, J.C.J.M.2
Hoos, A.M.3
Lammes, F.B.4
-
41
-
-
4444252727
-
Exploring family practitioners' and patients' information exchange about prescribed medications: Implications for practitioners' interviewing and patients' understanding
-
Parrott, R. (1994). Exploring family practitioners' and patients' information exchange about prescribed medications: Implications for practitioners' interviewing and patients' understanding. Health Communication, 6, 267-280.
-
(1994)
Health Communication
, vol.6
, pp. 267-280
-
-
Parrott, R.1
-
42
-
-
0347958486
-
Models of physician-patient interaction: Paternalism to mutual participation
-
B. D. Rubin & N. Guttman (Eds.), Dubuque, IA: Kendall/Hunt
-
Perry, C. A. (1993). Models of physician-patient interaction: Paternalism to mutual participation. In B. D. Rubin & N. Guttman (Eds.), Caregiver patient communication (pp. 23-39). Dubuque, IA: Kendall/Hunt.
-
(1993)
Caregiver Patient Communication
, pp. 23-39
-
-
Perry, C.A.1
-
43
-
-
0024369775
-
Recognizing and adjusting to barriers in doctor patient communication
-
Quill, T. E. (1989). Recognizing and adjusting to barriers in doctor patient communication. Annals of Internal Medicine, 111, 51-57.
-
(1989)
Annals of Internal Medicine
, vol.111
, pp. 51-57
-
-
Quill, T.E.1
-
44
-
-
0347958487
-
Effective decision-making: A negotiation perspective for health psychology and health communication
-
Ratzan, S. C. (1996). Effective decision-making: A negotiation perspective for health psychology and health communication. Journal of Health Psychology, 1, 323-333.
-
(1996)
Journal of Health Psychology
, vol.1
, pp. 323-333
-
-
Ratzan, S.C.1
-
45
-
-
85047691364
-
Interruption in the medical interaction
-
Realini, T., Kalet, A., & Sparling, J. (1995). Interruption in the medical interaction. Archives of Family Medicine, 4, 1028-1033.
-
(1995)
Archives of Family Medicine
, vol.4
, pp. 1028-1033
-
-
Realini, T.1
Kalet, A.2
Sparling, J.3
-
46
-
-
0001325066
-
Critical approaches to health psychology
-
Rogers, W. S. (1996). Critical approaches to health psychology. Journal of Health Psychology, 1, 65-77.
-
(1996)
Journal of Health Psychology
, vol.1
, pp. 65-77
-
-
Rogers, W.S.1
-
47
-
-
0030020712
-
Approach to diagnosis by primary care clinicians and specialists: Is there a difference?
-
Rosser, W. W. (1996). Approach to diagnosis by primary care clinicians and specialists: Is there a difference? Journal of Family Practice, 42, 139-144.
-
(1996)
Journal of Family Practice
, vol.42
, pp. 139-144
-
-
Rosser, W.W.1
-
48
-
-
0002113809
-
Which facets of communication have strong effects on outcome - A meta analysis
-
M. Stewart & D. Roter (Eds.), Newbury Park, CA: Sage
-
Roter, D. L. (1989). Which facets of communication have strong effects on outcome - a meta analysis. In M. Stewart & D. Roter (Eds.), Communicating with medical patients (pp. 183-196). Newbury Park, CA: Sage.
-
(1989)
Communicating with Medical Patients
, pp. 183-196
-
-
Roter, D.L.1
-
49
-
-
0023806081
-
Patient-physician communication: A descriptive summary of the literature
-
Roter, D. L., Hall, J. A., & Katz, N. R. (1988). Patient-physician communication: A descriptive summary of the literature. Patient Education and Counseling, 12, 99-119.
-
(1988)
Patient Education and Counseling
, vol.12
, pp. 99-119
-
-
Roter, D.L.1
Hall, J.A.2
Katz, N.R.3
-
50
-
-
85128111545
-
The health caregiver-patient relationship: Pathology, etiology, treatment
-
E. B. Ray & L. Donohew (Eds.), Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
Rubin, B. D. (1990). The health caregiver-patient relationship: Pathology, etiology, treatment. In E. B. Ray & L. Donohew (Eds.), Communication and health: Systems and applications (pp. 51-68). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
(1990)
Communication and Health: Systems and Applications
, pp. 51-68
-
-
Rubin, B.D.1
-
51
-
-
84933491146
-
Measuring communication satisfaction in doctor-patient relations: The doctor-patient communication inventory
-
Schneider, D. E., & Tucker, R. K. (1992). Measuring communication satisfaction in doctor-patient relations: The doctor-patient communication inventory. Health Communication, 4, 19-28.
-
(1992)
Health Communication
, vol.4
, pp. 19-28
-
-
Schneider, D.E.1
Tucker, R.K.2
-
52
-
-
0030048140
-
Is general practitioner decision making associated with patient socio-economic status?
-
Scott, A., Shiell, A., & King, M. (1996). Is general practitioner decision making associated with patient socio-economic status? Social Science and Medicine, 42, 35-46.
-
(1996)
Social Science and Medicine
, vol.42
, pp. 35-46
-
-
Scott, A.1
Shiell, A.2
King, M.3
-
53
-
-
0022747767
-
Physician satisfaction with patient encounters: Reliability of an encounter-specific questionnaire
-
Shore, B. E., & Franks, P. (1986). Physician satisfaction with patient encounters: Reliability of an encounter-specific questionnaire. Medical Care, 24, 580-588.
-
(1986)
Medical Care
, vol.24
, pp. 580-588
-
-
Shore, B.E.1
Franks, P.2
-
54
-
-
0346697758
-
Enabling patients and physicians to pursue multiple goals in health care encounters: A case study
-
Smith-Dupre, A. A., & Beck, C. S. (1996). Enabling patients and physicians to pursue multiple goals in health care encounters: A case study. Health Communication, 8, 73-90.
-
(1996)
Health Communication
, vol.8
, pp. 73-90
-
-
Smith-Dupre, A.A.1
Beck, C.S.2
-
56
-
-
0025332195
-
A model of empathic understanding and adherence to treatment in practitioner-patient relationships
-
Squier, R. W. (1990). A model of empathic understanding and adherence to treatment in practitioner-patient relationships. Social Science and Medicine, 30, 325-339.
-
(1990)
Social Science and Medicine
, vol.30
, pp. 325-339
-
-
Squier, R.W.1
-
57
-
-
0039963553
-
The process-outcome correlation problem and the uses of verbal interaction process coding
-
Stiles, W. B. (1993). The process-outcome correlation problem and the uses of verbal interaction process coding. Southern Communication Journal, 58, 91-102.
-
(1993)
Southern Communication Journal
, vol.58
, pp. 91-102
-
-
Stiles, W.B.1
-
58
-
-
0026953602
-
Analyzing communication in medical consultations: Do behavioral measures correspond to patients' perceptions?
-
Street, R. L., Jr. (1992). Analyzing communication in medical consultations: Do behavioral measures correspond to patients' perceptions? Medical Care, 30, 976-988.
-
(1992)
Medical Care
, vol.30
, pp. 976-988
-
-
Street R.L., Jr.1
-
59
-
-
0040556576
-
Analyzing messages and their outcomes: Questionable assumptions, possible solutions
-
Street, R. L., Jr. (1993). Analyzing messages and their outcomes: Questionable assumptions, possible solutions. Southern Communication Journal, 58, 85-90.
-
(1993)
Southern Communication Journal
, vol.58
, pp. 85-90
-
-
Street R.L., Jr.1
-
60
-
-
0023930484
-
What makes the patient-doctor relationship therapeutic? Exploring the connexional dimension of medical care
-
Suchman, A. L., & Matthews, D. A. (1988). What makes the patient-doctor relationship therapeutic? Exploring the connexional dimension of medical care. Annals of Internal Medicine, 108, 125-130.
-
(1988)
Annals of Internal Medicine
, vol.108
, pp. 125-130
-
-
Suchman, A.L.1
Matthews, D.A.2
-
61
-
-
0003091374
-
Interpersonal communication and health care
-
M. L. Knapp & G. R. Miller (Eds.), Newbury Park, CA: Sage
-
Thompson, T. L. (1994). Interpersonal communication and health care. In M. L. Knapp & G. R. Miller (Eds.), Handbook of interpersonal communication (2nd ed., pp 696-779). Newbury Park, CA: Sage.
-
(1994)
Handbook of Interpersonal Communication 2nd Ed.
, pp. 696-779
-
-
Thompson, T.L.1
-
62
-
-
84926280864
-
The prescription of contraception: Negotiations between doctors and patients
-
Todd, A. D. (1984). The prescription of contraception: Negotiations between doctors and patients. Discourse Processes, 7, 171-200.
-
(1984)
Discourse Processes
, vol.7
, pp. 171-200
-
-
Todd, A.D.1
-
63
-
-
0021316254
-
Approaches to the measurement of explanation and information-giving in medical consultations: A review of empirical studies
-
Tuckett, D., & Williams, A. (1984). Approaches to the measurement of explanation and information-giving in medical consultations: A review of empirical studies. Social Science and Medicine, 18, 571-580.
-
(1984)
Social Science and Medicine
, vol.18
, pp. 571-580
-
-
Tuckett, D.1
Williams, A.2
-
64
-
-
0021218111
-
Doctor-patient communication: Clinical implications of social scientific research
-
Waitzkin, H. (1984). Doctor-patient communication: Clinical implications of social scientific research. Journal of the American Medical Association, 252, 2442-2446.
-
(1984)
Journal of the American Medical Association
, vol.252
, pp. 2442-2446
-
-
Waitzkin, H.1
-
66
-
-
0025442656
-
On studying the discourse of medical encounters: A critique of quantitative and qualitative methods and a proposal for reasonable compromise
-
Waitzkin, H. (1990). On studying the discourse of medical encounters: A critique of quantitative and qualitative methods and a proposal for reasonable compromise. Medical Care, 28, 473-488.
-
(1990)
Medical Care
, vol.28
, pp. 473-488
-
-
Waitzkin, H.1
-
67
-
-
0027175615
-
Processing narratives of self-destructive behavior in routine medical encounters: Health promotion, disease prevention, and the discourse of health care
-
Waitzkin, H., & Britt, T. (1993). Processing narratives of self-destructive behavior in routine medical encounters: Health promotion, disease prevention, and the discourse of health care. Social Science and Medicine, 36, 1121-1136.
-
(1993)
Social Science and Medicine
, vol.36
, pp. 1121-1136
-
-
Waitzkin, H.1
Britt, T.2
-
68
-
-
0029070923
-
Patient expectations: What do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction?
-
Williams, S., Weinman, J., Dale, J., & Newman, S. (1995). Patient expectations: What do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction? Family Practice, 12, 193-201.
-
(1995)
Family Practice
, vol.12
, pp. 193-201
-
-
Williams, S.1
Weinman, J.2
Dale, J.3
Newman, S.4
-
69
-
-
0027081970
-
Verbal interactions in general practice: Information, support and doctor satisfaction
-
Winefield, H. R., & Murrell, T. G. C. (1992). Verbal interactions in general practice: Information, support and doctor satisfaction. The Medical Journal of Australia, 157, 677-682.
-
(1992)
The Medical Journal of Australia
, vol.157
, pp. 677-682
-
-
Winefield, H.R.1
Murrell, T.G.C.2
|