Shedding light on the dark side of doctor-patient interactions: Verbal and nonverbal messages physicians communicate during error disclosures

Patient Education and Counseling

Volumn 84, Issue 3, 2011, Pages 344-351

  Hannawa, Annegret F ^a  

^a UNIVERSITY OF LUGANO   (Switzerland)

Author keywords

Doctor patient communication; Medical error disclosure

Indexed keywords

AFFECT; ANGER; ARTICLE; ATTENTION; CLINICAL COMPETENCE; COMMUNICATION SKILL; CONTROLLED STUDY; DOCTOR PATIENT RELATION; FACIAL EXPRESSION; FEMALE; FEMALE PHYSICIAN; HUMAN; MALE; MALE PHYSICIAN; MEDICAL EDUCATION; MEDICAL ERROR; NONVERBAL COMMUNICATION; PHYSICIAN; PRIORITY JOURNAL; STATISTICAL ANALYSIS; VERBAL COMMUNICATION; VIDEOTAPE;

ANALYSIS OF VARIANCE; CLINICAL COMPETENCE; COMMUNICATION; EMPIRICAL RESEARCH; FEMALE; HUMANS; KINESICS; MALE; MEDICAL ERRORS; PHYSICIAN-PATIENT RELATIONS; TAPE RECORDING; TRUTH DISCLOSURE; UNITED STATES; VERBAL BEHAVIOR; VIDEOTAPE RECORDING;

EID: 80051725505     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2011.04.030     Document Type: Article

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