Job control as a protective resource in emotional labor;Kontrollspielräume als protektive Ressource bei Emotionsarbeit

Zeitschrift fur Arbeits- und Organisationspsychologie

Volumn 56, Issue 3, 2012, Pages 143-151

  Freund, Natalie ^a   Diestel, Stefan ^a   Schmidt, Klaus Helmut ^a  

^a TU DORTMUND UNIVERSITY   (Germany)

Author keywords

Burnout; Emotional dissonance; Emotional labor; Job control; Job demands control model

Indexed keywords

EID: 84863098098     PISSN: 09324089     EISSN: 21906270     Source Type: Journal    
DOI: 10.1026/0932-4089/a000079     Document Type: Article

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