Strategy and process of value creation and appropriation in service clusters

Technovation

Volumn 32, Issue 7-8, 2012, Pages 430-439

  Hsieh, Pi Feng ^a   Lee, Chung Shing ^b   Ho, Jonathan C ^c  

^a TAKMING UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

^b PACIFIC LUTHERAN UNIVERSITY   (United States)

^c YUAN ZE UNIVERSITY   (Taiwan)

Author keywords

Cluster; Innovation; Network; Service; Value creation

Indexed keywords

CHANNEL DISTRIBUTIONS; CLUSTER; COMPETITIVE ADVANTAGE; CUSTOMER VALUES; GLOBAL COMPETITIVENESS; INDUSTRIAL CLUSTER; NEW FORMS; POLICY MAKERS; SERVICE; SERVICE CLUSTERS; SERVICE INNOVATION; SERVICE ORIENTED NETWORK; THEORETICAL FRAMEWORK; TRADITIONAL INDUSTRIAL CLUSTER; VALUE CREATION;

COMPETITION; INNOVATION; NETWORKS (CIRCUITS);

INDUSTRY;

EID: 84862540809     PISSN: 01664972     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.technovation.2011.03.003     Document Type: Conference Paper

References (90)

1. R.S. Achrol, and P. Kotler Marketing in the network economy Journal of Marketing 63 4 1999 146 163
2. R.S. Achrol, and P. Kotler The service-dominant logic for marketing: a critique R.F. Lusch, S.L. Vargo, The Service-Dominant Logic of Marketing 2006 M.E. Sharpe Armonk, NY 320 329
3. G. Ahuja Collaboration networks, structural holes, and innovation: a longitudinal study Administrative Science Quarterly 45 3 2000 425 455
4. R. Baptista, and P. Swann Do firms in clusters innovate more? Research Policy 27 5 1998 535 540
5. J.A.C. Baum, and H. Haveman Love thy neighbor? Differentiation and agglomeration in the Manhattan hotel industry, 1898-1990 Administrative Science Quarterly 42 2 1997 304 338
6. G.G. Bell Clusters, networks, and firm innovativeness Strategic Management Journal 26 3 2005 287 295 (Pubitemid 40184503)
7. C. Bernini Convention industry and destination clusters: Evidence from Italy Tourism Management 30 6 2009 878 889
8. R.A. Boschma Proximity and innovation: a critical assessment Regional Studies 39 1 2005 61 74 (Pubitemid 40318425)
9. C. Bowman, and V. Ambrosini Value creation versus value capture: towards a coherent definition of value in strategy British Journal of Management 11 1 2000 1 15
10. D.E. Bowen, and W.E. Youngdahl Lean service: In defense of a product-line approach International Journal of Service Industry Management 9 3 1998 207 225
11. S. Breschi, and F. Malerba The geography of innovation and economic clustering: some introductory notes Industrial and Corporate Change 10 4 2001 817 833 (Pubitemid 33146591)
12. S. Breschi, and F. Lissoni Knowledge spillovers and local innovation systems: a critical survey Industrial and Corporate Change 10 4 2001 975 1005 (Pubitemid 33146597)
13. T. Bresnahan, A. Gambardella, and A. Saxenian Old economy inputs for new economy outcomes: cluster formation in the New Silicon Valley Industrial and Corporate Change 10 4 2001 835 860 (Pubitemid 33146592)
14. J.A. Camacho, and M. Rodriguez How innovative are services? An empirical analysis for Spain The Service Industries Journal 25 2 2005 253 271 (Pubitemid 40252368)
15. L. Canina, C.A. Enz, and J.S. Harrison Agglomeration effects and strategic orientations: evidence from the U.S. lodging industry Academy of Management Journal 48 4 2005 565 581 (Pubitemid 41322609)
16. J.L. Christensen, and I. Drejer The strategic importance of location: location decisions and the effects of firm location on innovation and knowledge acquisition European Planning Studies 13 6 2005 807 814 (Pubitemid 41175048)
17. M.G. Christopher, A.E. Payne, and D. Ballantyne Relationship Marketing: Bringing Quality, Customer Service and Marketing Together 1991 Butterworth-Heinemann Oxford, UK
18. W.M. Cohen, and D.A. Levinthal Absorptive capacity: a new perspective on learning and innovation Administrative Science Quarterly 35 1990 128 152
19. P.W. Daniels, and J.R. Bryson Manufacturing services and servicing manufacturing: knowledge-based cities and changing forms of production Urban Studies 39 5-6 2002 977 991 (Pubitemid 34500223)
20. P. Doeringer, C. Evans-Klock, and Terkla Management cultures and regional development: high performance management and the location of new manufacturing plants European Planning Studies 13 6 2005 815 830 (Pubitemid 41175049)
21. J.H. Dyer, and H. Singh The relational view: cooperative strategy and sources of interorganizational competitive advantage Academy of Management Review 23 4 1998 660 679
22. B. Edvardsson, A. Gustafsson, and I. Roos Service portraits in service research: a critical review International Journal of Service Industry Management 16 1 2005 107 121 (Pubitemid 40688848)
23. K.M. Eisenhardt, and J.A. Martin Dynamic capabilities: what are they? Strategic Management Journal 21 10/11 2000 1105 1121
24. M.P. Feldman, and R. Florida The geographic sources of innovation: technological infrastructure and product innovation in the United States Annals of the Association of American Geographers 84 1994 210 229
25. A. Goerzen, and S. Makino Multinational corporation internationalization in the service sector: a study of Japanese trading companies Journal of International Business Studies 28 7 2007 1149 1169
26. S.M. Goldstein, R. Johnston, J. Duffy, and J. Rao The service concept: the missing link in service design research? Journal of Operations Management 20 2 2002 121 134 (Pubitemid 34247882)
27. I.R. Gordon, and P. McCann Industrial clusters: complexes, agglomeration, and/or social networks? Urban Studies 37 3 2000 513 532 (Pubitemid 30197202)
28. R. Gulati Network location and learning: the influence of network resources and firm capabilities on alliance formation Strategic Management Journal 20 5 1999 397 420 (Pubitemid 129548660)
29. R. Gulati, N. Nohria, and A. Zaheer Strategic networks Strategic Management Journal 21 3 2000 203 216
30. K. Gwinner, D. Gremler, and M.J. Bitner Relational benefits in service industries: the customers perspective Journal of the Academy of Marketing Science 26 2 1998 101 114
31. B. Harrison Industrial districts: old wine in new bottle? Regional Studies 26 5 1992 469 483 (Pubitemid 23365092)
32. K. Head, J. Ries, and D. Swenson Agglomeration benefits and location choice: evidence from Japanese manufacturing investment in the United States Journal of International Economics 38 1995 223 247 (Pubitemid 26428602)
33. D.G. Hoopes, T.L. Madsen, and G. Walker Why is there a resource-based view? Toward a theory of competitive heterogeneity Strategic Management Journal 24 10 2003 889 902
34. J. Howells Innovation, consumption and services: encapsulation and the combinatorial role of services The Service Industries Journal 24 1 2004 19 36 (Pubitemid 38070245)
35. A. Isaksen Knowledge-based clusters and urban location: The clustering of software consultancy in Oslo Urban Studies 42 5/6 2004 1157 1174 (Pubitemid 38790511)
36. A. Isaksen Clusters, innovation and the local learning paradox International Journal of Entrepreneurship and Innovation Management 7 2/3/4/5 2007 366 384
37. J. Jackson, and P. Murphy Clusters in regional tourism: an Australian case Annals of Tourism Research 33 4 2006 1018 1035 (Pubitemid 44400525)
38. M.C. Keilbach Spatial Knowledge Spillovers and the Dynamics of Agglomeration and Regional Growth 2000 Physica-Verlag New York, NY
39. P. Krugman Increasing returns and economic geography Journal of Political Economy 99 3 1991 483 499
40. P. Krugman Space: the final frontier Journal of Economic Perspectives 12 2 1998 161 174 (Pubitemid 128457443)
41. C. Lawson Towards a competence theory of the region Cambridge Journal of Economics 23 2 1999 151 166 (Pubitemid 29233729)
42. C.-S. Lee, Y.G. Chen, J.C. Ho, and P.-H. Hsieh An integrated framework for managing knowledge-intensive service innovation International Journal of Services Technology and Management 13 1/2 2010 20 39
43. D.P. Lepak, K.G. Smith, and M.S. Taylor Value creation and value capture: a multilevel perspective Academy of Management Review 32 1 2007 180 194
44. T. Levitt After the sale is over Harvard Business Review 61 5 1983 87 93
45. M. Lorenzen, and P. Maskell The cluster as a nexus of knowledge creation P. Cooke, A. Piccaluga, Regional Economies as Knowledge Laboratories 2004 Edward Elgar Cheltenham 77 92
46. C. Lovelock, and E. Gummesson Whither service marketing? In search of a new paradigm and fresh perspectives Journal of Service Research 7 1 2004 20 41
47. A. Madhok, and S.B. Tallman Resources, transactions and rents: managing value through interfirm collaborative relationships Organization Science 9 3 1998 326 339
48. A. Markusen Sticky places in slippery space: a typology of industrial districts Economic Geography 72 3 1996 293 313
49. A. Marshall Principles of Economics 1920 MacMillan London
50. P. Maskell Towards a knowledge-based theory of the geographical cluster Industrial and Corporate Change 10 4 2001 921 943 (Pubitemid 33146595)
51. P. Maskell, and M. Lorenzen The cluster as market organization Urban Studies 41 5/6 2004 991 1009
52. P. Maskell, and A. Malmberg The elusive concept of localization economies: towards a knowledge-based theory of spatial clustering Environment and Planning 34 1999 429 449 (Pubitemid 34268274)
53. P. McCann, and S. Sheppard The rise, fall and rise again of industrial location theory Regional Studies 37 6&7 2003 649 663 (Pubitemid 37156056)
54. A. Mention Co-operation and co-opetition as open innovation practices in the service sector: which influence on innovation novelty? Technovation 31 1 2011 44 53
55. M. Miozzo, and L. Soete Internationalization of services: a technological perspective Technological Forecasting and Social Change 67 2001 159 185
56. F.X. Molina-Morales, and M.T. Martinez-Fernandez How much difference is there between industrial district firms? A net value creation approach Research Policy 33 3 2004 473 486
57. R.R. Nelson, and S.G. Winter An Evolutionary Theory of Economic Change 1982 Belknap Press of Harvard University Press Cambridge, MA
58. M. Novelli, B. Schmitz, and T. Spencer Networks, clusters and innovation in tourism: a UK experience Tourism Management 27 6 2006 1141 1152 (Pubitemid 44111720)
59. K. Pavitt Sectoral patterns of technical change: towards a taxonomy and a theory Research Policy 13 6 1984 343 373
60. B.J. Pine II, and J.H. Gilmore Welcome to the experience economy Harvard Business Review 76 4 1998 97 105
61. G.P. Pisano The R&D boundaries of the firm: an empirical analysis Administrative Science quarterly 35 1 1990 153 176
62. M.E. Porter The Competitive Advantage of Nations 1990 Free Press New York
63. M.E. Porter Clusters and competition: new agendas for companies, governments, and institutions M.E. Porter, On Competition 1998 Free Press New York 155 196
64. M.E. Porter Competing across locations: Enhancing competitive advantage through a global strategy M.E. Porter, On Competition 1998 Free Press New York 309 350
65. M.E. Porter Location, competition, and economic development: local clusters in a global economy Economic Development Quarterly 14 1 2000 15 34
66. M.E. Porter, and S. Stern Innovation: location matters Sloan Management Review 42 4 2001 28 36 (Pubitemid 33654076)
67. C.K. Prahalad, and V. Ramaswamy Co-creation experiences: the next practice in value creation Journal of Interactive Marketing 18 3 2004 5 14 (Pubitemid 39289314)
68. R.L. Priem A consumer perspective on value creation Academy of Management Review 32 1 2007 219 235
69. S. Rangan The problem of search and deliberation in economic action: when social networks really matter Academy of Management Review 25 4 2000 813 828
70. C. Roveda, and R. Vecchiato Foresight and innovation in the context of industrial clusters: the case of some Italian districts Technological Forecasting and Social Change 75 2008 817 833 (Pubitemid 351866112)
71. M. Sakakibara Formation of R&D consortia: industry and company effects Strategic Management Journal 23 11 2002 1033 1050 (Pubitemid 35251628)
72. A. Saxenian Lessons from silicon valley Technology Review 97 5 1994 42 51
73. J.A. Schumpeter The Theory of Economic Development: An Inquiry into Profits, Capital, Credit, Interest and the Business Cycle 1934 Harvard University Press Cambridge, MA
74. A.J. Scott, and M. Storper Regions, globalization, development Regional Studies 37 6 and 7 2003 579 593 (Pubitemid 37156051)
75. J.M. Shaver, and F. Flyer Agglomeration economies, firm heterogeneity, and foreign investment in the United States Strategic Management Journal 21 12 2000 1175 1193
76. B.d.S. Silvestre, and P.R.T. Dalcol Geographical proximity and innovation: Evidences from the Campos Basin oil & gas industrial agglomeration - Brazil Technovation 29 8 2009 546 561
77. O. Sorenson, and T.E. Stuart Syndication networks and the spatial distribution of venture capital investment American Journal of Sociology 106 6 2001 1546 1588
78. C. Steinle, and H. Schiele When do industries cluster? A proposal on how to assess an industrys propensity to concentrate at a single region or nation Research Policy 31 6 2002 849 858
79. T.E. Stuart Interorganizational alliances and the performance of firms: a study of growth and innovation rates in a high-technology industry Strategic Management Journal 21 8 2000 791 811
80. J. Sundbo The service economy: standardization or customization? The Service Industries Journal 22 4 2002 93 116
81. S. Tallman, M. Jenkins, N. Henry, and S. Pinch Knowledge, clusters, and competitive advantage Academy of Management Review 29 2 2004 258 271 (Pubitemid 38545006)
82. D.J. Teece Profiting from technological innovation: implications for integration, collaboration, licensing and public policy Research Policy 15 6 1986 285 305
83. S.L. Vargo, and R.F. Lusch Evolving to a new dominant logic for marketing Journal of Marketing 68 1 2004 1 17 (Pubitemid 38411271)
84. S.L. Vargo, and R.F. Lusch The four service marketing myths: remnants of a goods-based, manufacturing model Journal of Service Research 6 4 2004 324 335
85. V. van de Vrande, J.P.J. de Jong, W. Vanhaverbeke, and M. de Rochemont Open innovation in SMEs: trends, motives and management challenges Technovation 29 6-7 2009 423 437
86. E. Von Hippel The Sources of Innovation 1988 Oxford University Press New York
87. E. Von Hippel Sticky information and the locus of problem solving: implications for innovation Management Science 40 4 1994 429 439
88. G. Walker, B. Kogut, and W. Shan Social capital, structural holes and the formation of an industry network Organization Science 8 2 1997 109 125
89. Wersching, K.; 2005. Innovation and knowledge spillover with geographical and technological distance in an agent-based simulation model. Discussion Paper No. 535, Bielefeld University.
90. S.X. Zeng, X.M. Xie, and C.M. Tam Relationship between cooperation networks and innovation performance of SMEs Technovation 30 3 2010 181 194