The Role of Smartphones in Mediating the Touristic Experience

Journal of Travel Research

Volumn 51, Issue 4, 2012, Pages 371-387

  Wang, Dan ^a   Park, Sangwon ^b   Fesenmaier, Daniel R ^a  

^a TEMPLE UNIVERSITY   (United States)

^b UNIVERSITY OF SURREY   (United Kingdom)

Author keywords

Internet; mediation; mobile communication; smartphone; touristic experience

Indexed keywords

INTERNET; MOBILE COMMUNICATION; TOURISM; TOURIST BEHAVIOR;

EID: 84862001454     PISSN: 00472875     EISSN: 15526763     Source Type: Journal    
DOI: 10.1177/0047287511426341     Document Type: Article

References (60)

1. Andereck K.,Bricker K. S.,Kerstetter D.,Nickerson N. P.Quality Tourism Experiences. Jennings G.Nickerson N. P., ed. Oxford: Elsevier Butterworth-Heinemann; 2006:81-98.
2. Ardissono L.,Goy A.,Petrone G.,Segnan M.,Torasso P.Intrigue: Personalized Recommendation of Tourist Attractions for Desktop and Hand Held Devices.Applied Artificial Intelligence. 2003;17 (8): 687-714.
3. Baym N.Personal Communication in the Digital Age. Cambridge: Polity Press; 2010:.
4. Berelson B.Content Analysis in Communication Research. New York: Hafner; 1952:.
5. Berg B. L.Qualitative Research Methods for the Social Sciences. Boston: Allyn & Bacon; 2001:.
6. Botterill T. D.,Crompton J. L.Two Case Studies Exploring the Nature of the Tourist's Experience.Journal of Leisure Research. 1996;28 (1): 57-82.
7. Bronner F.,de Hoog R.Vacationers and eWOM: Who Posts and Why, Where, and What?.Journal of Travel Research. 2011;50 (1): 15-26.
8. Brown B.,Chalmers M.Tourism and Mobile Technology. In Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work; 2003; 2003. 335.
9. Cheetham A. H.,Hazel J. E.Binary (Presence-Absence) Similarity Coefficients.Journal of Paleontology. 1969;43 (5): 1130-36.
10. Cheverst K.,Davies N.,Mitchell K.,Friday A.,Efstratiou C.Developing a Context-Aware Electronic Tourist Guide: Some Issues and Experiences. Proceedings of the SIGCHI conference on Human factors in computing systems; 2000; 2000. 17.
11. Clawson M.Land and Water for Recreation: Opportunities, Problems and Policies. Chicago: Rand McNally; 1963:.
12. Cohen E.A Phenomenology of Tourist Experiences. New York: Harper Perennial; 1979:.
13. Cohen E.The Tourist Guide: The Origins, Structure and Dynamics of a Role.Annals of Tourism Research. 1985;12 (1): 5-29.
14. Connelly F. M.,Clandinin D. J.Stories of Experience and Narrative Inquiry.Educational Researcher. 1990;19 (5): 2-14.
15. Craig C. J.Story Constellations: A Narrative Approach to Contextualizing Teachers' Knowledge of School Reform.Teaching and Teacher Education. 2007;23 (2): 173-88.
16. Craig-Smith S.,French C.Learning to Live with Tourism. Melbourne, Australia: Pitman; 1994:.
17. Graburn N.Hosts and Guests: The Anthropology of Tourism. Smith V., ed. Philadelphia: University of Pennsylvania; 1989:21-36.
18. Gretzel U.Post-global Network and Everyday Life. Levina M.Kien G., ed. New York: Peter Lang; 2010:41-58.
19. Gretzel U.,Fesenmaier D. R.,Lee Y. J.,Tussyadiah I.Tourist Experiences: Contemporary Perspectives. Sharpley R.Stone P., ed. New York: Routledge; 2011:171-82.
20. Gretzel U.,Fesenmaier D. R.,O'Leary J. T.Tourism Business Frontier. Buhalis D.Costa C., ed. Oxford, UK: Elsevier; 2006:9-18.
21. Gretzel U.,Yoo K.Information and Communication Technologies in Tourism. O'Connor P.Hopken W.Gretzel U., ed. Vienna: Springer; 2008:35-46.
22. Gretzel U.,Yuan Y. L.,Fesenmaier D. R.Preparing for the New Economy: Advertising Strategies and Change in Destination Marketing Organizations.Journal of Travel Research. 2000;39 (4): 146-56.
23. Hirschman E. C.Aesthetics, Ideologies, and the Limits of the Marketing Concept.Journal of Marketing. 1983;47 (3): 45-55.
24. Holbrook M. B.,Hirschman E. C.The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun.Journal of Consumer Research. 1982;9 (2): 132-40.
25. Hwang Y.A Theory of Unplanned Travel Decisions: Implications for Modeling On-the-Go Travelers.Information Technology & Tourism. 2011;12:283-96.
26. Jansson A.Spatial Phantasmagoria: The Mediatization of Tourism Experience.European Journal of Communication. 2002;17 (4): 429-43.
27. Jennings G. R.Pacific Rim 2000: Issues, Interrelations, Inhibitors. Oppermann M., ed. London: CAB International; 1997:94-105.
28. Jennings G. R.Quality Tourism Experiences. Jennings G.Nickerson N. P., ed. Oxford, UK: Elsevier Butterworth-Heinemann, pp; 2006:1-22.
29. Jennings G. R.,Lee Y.,Ayling A.,Lunny B.,Cater C.,Ollenburg C.Quality Tourism Experiences: Reviews, Reflections, Research Agendas.Journal of Hospitality Marketing & Management. 2009;18 (2): 294-310.
30. Jennings G. R.,Weiler B.Quality Tourism Experiences. Jennings G.Nickerson N. P., ed. Oxford, UK: Elsevier Butterworth-Heinemann; 2006:57-78.
31. Kozinets R. V.,de Valck K.,Wojnicki A. C.,Wilner S. J. S.Networked Narratives: Understanding Word-of-Mouth Marketing in Online Communities.Journal of Marketing. 2010;74 (March): 71-89.
32. Kramer R.,Modsching M.,Hagen K.,Gretzel U.Information and Communication Technologies in Tourism 2007. Sigala M.Mich L.Murphy J., ed. Vienna: Springer; 2007:109-18.
33. Krippendorff K.Content Analysis: An Introduction to Its Methodology. Newbury Park, CA: SAGE; 1980:.
34. Lagerkvist A.Travels in Thirdspace: Experiential Suspense in Mediaspace-The Case of America (Un)known.European Journal of Communication. 2008;23 (3): 343-63.
35. Leiper N.Tourist Attraction Systems.Annals of Tourism Research. 1990;17 (4): 367-84.
36. Maruyama A.,Shibata N.,Murata Y.,Yasumoto K.,Ito M.P-tour: A Personal Navigation System for Tourism. Proceedings of the 11th World Congress on ITS; 2004.
37. Neuendorf K. A.The Content Analysis Guidebook. Thousand Oaks, CA: SAGE; 2002:.
38. Newbold C.,Boyd-Barrett O.,Van den Bulck H.The Media Book. London: Arnold; 2002:.
39. O'Brien P.,Burmeister J.Ubiquitous Travel Service Delivery.Information Technology & Tourism. 2003;5 (4): 221-33.
40. Pine B. J.,Gilmore J. H.The Experience Economy: Work Is Theater and Every Business a Stage. Boston: Harvard Business School Press; 1999:.
41. Pan B.,MacLaurin T.,Crotts J. C.Travel Blogs and the Implications for Destination Marketing.Journal of Travel Research. 2007;46 (1): 35-45.
42. Pan B.,Xiang Z.,Law R.,Fesenmaier D. R.The Dynamics of Search Engine Marketing for Tourist Destinations.Journal of Travel Research. 2010;50 (4): 365-77.
43. Poslad S.,Laamanen H.,Malaka R.,Nick A.,Buckle P.,Zipf A.CRUMPET: Creation of User-Friendly Mobile Services Personalised for Tourism. Proceedings of the International Conference on 3G Mobile Communication Technologies; 2001.
44. Rasinger J.,Fuchs M.,Hopken W.Information Search with Mobile Tourist Guides: A Survey of Usage Intention.Information Technology & Tourism. 2007;9 (3-4): 177-94.
45. Saari T.,Yoo Y.,Tussyadiah I.Emotions in Mobile Media-Assisted Tourist Experience.In Proceedings of the International Communications Association Annual Meeting. 2008;:1-26.
46. Snepenger D.Segmenting the Vacation Market by Novelty-Seeing Role.Journal of Travel Research. 1987;26 (2): 8-14.
47. Turkle S.Alone Together: Why We Expect More from Technology and Less from Each Other. New York: Basic Books; 2011:.
48. Tussyadiah I. P.,Fesenmaier D. R.Marketing Places through First-Person Stories-An Analysis of Pennsylvania Roadtripper Blog.Journal of Travel & Tourism Marketing. 2008;25 (3): 299-311.
49. Tussyadiah I. P.,Fesenmaier D. R.Mediating Tourist Experiences: Access to Places via Shared Videos.Annals of Tourism Research. 2009;36 (1): 24-40.
50. Uriely N.The Tourist Experience: Conceptual Developments.Annals of Tourism Research. 2005;32 (1): 199-216.
51. Urry JThe Tourist Gaze. London: SAGE; 1990:.
52. Vogt C. A.,Fesenmaier D. R.Expanding the Functional Information Search Model.Annals of Tourism Research. 1998;25 (3): 551-578.
53. Wang D.,Park S.,Fesenmaier D. R.An Examination of Information Services and Smartphone Applications. Proceedings of 16th Annual Graduate Student Research Conference in Hospitality and Tourism; 2010Houston, TX; 2010.
54. Wang Y.,Yu Q.,Fesenmaier D. R.Defining the Virtual Tourist Community: Implications for Tourism Marketing.Tourism Management. 2002;23 (4): 407-17.
55. Want R.When Cell Phones Become Computers.Pervasive Computing, IEEE. 2009;8 (2): 2-5.
56. Weber R. P.Basic Content Analysis. London: SAGE; 1990:.
57. Woodside A. G.,Chebat J. C.Updating Heider's Balance Theory in Consumer Behavior: A Jewish Couple Buys a German Car and Additional Buying-Consuming Transformation Stories.Psychology & Marketing. 2001;18 (5): 475-95.
58. Woodside A. G.,Cruickshank B. F.,Dehuang N.Stories Visitors Tell about Italian Cities as Destination Icons.Tourism Management. 2007;28 (1): 162-74.
59. Woodside A. G.,Sood S.,Miller K. R.When Consumers and Brands Talk: Storytelling Theory and Research in Psychology and Marketing.Psychology and Marketing. 2008;25 (2): 97-145.
60. Yoo Y.Computing in Everyday Life: A Call for Research on Experiential Computing.MIS Quarterly. 2010;34 (2): 213-31.