A new fuzzy multicriteria decision making approach: An application for European Quality Award assessment

Knowledge-Based Systems

Volumn 32, Issue , 2012, Pages 37-46

  Aydin, Serhat ^a   Kahraman, Cengiz ^b   Kaya, Ihsan ^c  

^a TURKISH AIR FORCE ACADEMY   (Turkey)

^b ISTANBUL TECHNICAL UNIVERSITY   (Turkey)

^c YILDIZ TECHNICAL UNIVERSITY   (Turkey)

Author keywords

Analytic hierarchy process; European Foundation for Quality Management Excellence Award; Fuzzy sets; Linguistic scale; Multicriteria decision making; TOPSIS

Indexed keywords

BUSINESS EXCELLENCE; BUSINESS PERFORMANCE; EUROPEAN QUALITY AWARD; FUZZY MULTI-CRITERIA DECISION MAKINGS; FUZZY TECHNIQUES; INTEGRATED APPROACH; MANAGEMENT EXCELLENCE; MULTI CRITERIA DECISION MAKING; NOT-FOR-PROFIT ORGANIZATION; SCORING SYSTEMS; TOPSIS;

ANALYTIC HIERARCHY PROCESS; DECISION MAKING; FUZZY SETS; INDUSTRY; QUALITY MANAGEMENT;

RATING;

EID: 84861587764     PISSN: 09507051     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.knosys.2011.08.022     Document Type: Article

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