Effect of effort and deadlines on consumer product returns

Journal of Consumer Psychology

Volumn 22, Issue 2, 2012, Pages 260-271

  Janakiraman, Narayan ^a   Ordóñez, Lisa ^a  

^a UNIVERSITY OF ARIZONA   (United States)

Author keywords

Deadlines; Effort; Procrastination; Product Returns; Return Policy

Indexed keywords

EID: 84860840739     PISSN: 10577408     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jcps.2011.05.002     Document Type: Article

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