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Volumn 53, Issue 1, 2012, Pages 55-65

Internet-based knowledge acquisition: Task complexity and performance

Author keywords

Information seeking; Knowledge acquisition; Knowledge retrieval; Perceived information overload; Task performance

Indexed keywords

DECISIONAL GUIDANCE; INFORMATION OVERLOADS; INFORMATION SEEKING; INTERNET BASED; INTERNET TOOLS; KNOWLEDGE RETRIEVAL; LOW-COMPLEXITY; PULL SYSTEMS; TASK COMPLEXITY; TASK PERFORMANCE; WEB DIRECTORIES;

EID: 84859211622     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2011.12.004     Document Type: Article
Times cited : (30)

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