On the effectiveness of decisional guidance

Decision Support Systems

Volumn 18, Issue 2, 1996, Pages 181-198

  Montazemi, Ali R ^a   Wang, Feng ^a   Nainar, S M Khalid ^a   Bart, Christopher K ^a  

^a MCMASTER UNIVERSITY   (Canada)

Author keywords

Cognitive cost benefit theory; Decision processes; DSS impacts and evaluation

Indexed keywords

COGNITIVE SYSTEMS; COMPUTER APPLICATIONS; DATA STRUCTURES; DECISION MAKING; EVALUATION; PERFORMANCE; RESEARCH; SYSTEMS ANALYSIS;

COGNITIVE COST BENEFIT THEORY; COMPUTER SUPPORT; DECISIONAL GUIDANCE; INFORMATIVE GUIDANCE; JUDGEMENTAL TASKS;

DECISION SUPPORT SYSTEMS;

EID: 0030263514     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/0167-9236(96)00038-3     Document Type: Article

References (74)

1. Aldag, R.J. and Power, D.J., An Empirical Assessment of Computer-Assisted Decision Analysis, Decision Sciences 17, No. 4 (Autumn 1986) 572-588.
2. Balzer, W.K., Doherty, M.E. and O'Connor, Jr., R., Effects of Cognitive Feedback on Performance, Psychological Bulletin 106, No. 3 (November 1989) 410-433.
3. Balzer, W.K. and Sulsky, L.M., Task Information, Cognitive Information, or Functional Validity Information: Which Components of Cognitive Feedback Affect Performance?, Organizational Behavior and Human Decision Processes 53, No. 1 (October 1992) 35-54.
4. Beach, L.R. and Mitchell T.R., A Contingency Model for the Selection of Decision Strategies, Academy of Management Review 3, No. 3 (July 1978) 439-449.
5. Benbasat, I. and Dexter, A.S., Individual Differences in the Use of Decision Support Aids, Journal of Accounting Research 20, No. 1 (Spring 1982) 1-11.
6. Benbasat, I. and Nault, B.R., An Evaluation of Empirical Research in Management Support Systems, Decision Support Systems 6, No. 3 (August 1990) 203-226.
7. Bickhard, M.H. and Terveen, L., Foundational Issues in Artificial Intelligence and Cognitive Science: Impasse and Solution (Elsevier, New York, NY, 1995).
8. Brokken, F.B. and Been, P.H., Student Modelling in Intelligent Tutoring Systems: Acquisition of Cognitive Skill and Tutorial Interventions, Social Science Computer Review 11, No. 3 (Fall 1993) 329-349.
9. Campbell, D.J., Task Complexity: A Review and Analysis, Academy of Management Review 13, No. 1 (January 1988) 40-52.
10. Clancy, W.J., Guidon-Manage Revisited: A Socio-Technical Systems Approach, Journal of Artificial Intelligence 4, No. 1 (1993) 5-34.
11. Chang, A., Holsapple, C.W. and Whinston, A.B., Model Management Issues and Directions, Decision Support Systems 1, No. 1 (January 1993) 19-37.
12. Chu, P.C. and Elam, J.J., Decision Process, Task Complexity, and Decision Support System Effectiveness, Ohio State University Working Paper (July 1988).
13. Doherty, M.E. and Balzar, W.K., Cognitive Feedback, in: B. Brehmer and C.R.B. Joice, Eds., Human Judgement: The SJT View (North-Holland, Amsterdam, 1988) 163-197.
14. Donaldson, G. and Lorsch, J.W., Decision Making at the Top (Basic Books, New York, NY, 1983).
15. Dos Santos, B.L. and Bariff, M.L., A Study of User Interface Aids for Model-Oriented Decision Support Systems, Management Science 34, No. 4 (April 1988) 461-468.
16. Eden, C., Strategic Thinking with Computers, Long Range Planning 23, No. 6 (December 1990) 35-43.
17. Einhorn, H.J., Use of Nonlinear, Noncompensatory Models as a Function of Task and Amount of Information, Organizational Behavior and Human Performance 6, No. 1 (January 1971) 1-27.
18. Einhorn, H.J. and Hogarth, R.M., Behavioral Decision Theory: Progress of Judgement and Choice, Annual Review of Psychology 32 (November 1981) 53-88.
19. Elam, J.J., Huber, G.P. and Hurt, M.E., An Examination of the DSS Literature (1975-1985), in: E.R. McLean and H.G. Sol, Eds., Decision Support Systems (Elsevier Science Publishers B.V., North-Holland, IFIP, 1986) 1-17.
20. Eoyang, C., Symbolic Transformation of Belief Systems, in: L.R. Pondy, P.J. Frost, G. Morgan and T.C. Dandridge, Eds., Organizational Symbolism (JAI Press, London, England, 1983) 109-121.
21. Fredericks, P. and Venkatraman, N., The Rise of Strategy Support Systems, Sloan Management Review 29, No. 3 (Spring 1988) 47-54.
22. Fry, J.N. and Killing, J.P., Canadian Business Policy: A Case Book (Prentice-Hall Canada, Inc., Scarborough, Ontario, 1983) 115-132.
23. Fox, E.A., Akscyn, R.M., Furuta, R.K. and Leggett, J.J., Digital Libraries, Communications of the ACM 38, No. 4 (April 1995) 23-28.
24. Fung, R. and Del Favero, B., Applying Bayesian Network to Information Retrieval, Communications of the ACM 38, No. 3 (1995) 42-57.
25. Glaser, R., Intelligence as Acquired Proficiency, in: R. Sternberg and D.K. Detterman, Eds., What is Intelligence (Ablex Publishing Corporation, Norwood, NJ, 1986) 77-83.
26. Goslar, M.D., Green, G.I. and Hughes, T.H., Decision Support Systems: An Empirical Assessment for Decision Making, Decision Sciences 17, No. 1 (Winter 1986) 79-91.
27. Hinkle, D. and Toomey, C., Applying Case-Based Reasoning to Manufacturing, AI Magazine 16, No. 1 (Spring 1995) 65-73.
28. Hogarth, R.M., Judgement and Choice: The Psychology of Decision (Wiley, New York, NY, 1987).
29. Hornby, R.E. and Golder, P.A., SDP: A Strategic DSS, Decision Support Systems 11, No. 1 (January 1994) 45-51.
30. Holsapple, C.W., Pakath, R., Jacob, V.S. and Zaveri, J.S., Learning by Problem Processors: Adaptive Decision Support Systems, Decision Support Systems 10, No. 2 (September 1993) 85-108.
31. Howard, R.A., Knowledge Maps, Management Science 35, No. 8 (August 1989) 903-922.
32. Johnson, E.J. and Payne, J.W., Effort and Accuracy in Choice, Management Science 31, No. 4 (April 1985) 395-414.
33. Kahneman, D., Solvic, P. and Tversky, A., Judgement under Uncertainty: Heuristics and Biases (Cambridge University Press, London, 1982).
34. Klein, G.A. and Calderwood, R., Decision Models: Some Lessons From the Field, IEEE Transaction on Systems, Man, and Cybernetics 21, No. 5 (September/October 1991) 1018-1026.
35. Kokar, M.M. and Reveliotis, S.A., Reinforcement Learning: Architecture and Algorithms, International Journal of Intelligent Systems 8, No. 8 (September 1993) 875-894.
36. Kottermann, J.E. and Remus, W.E., Evidence and Principles of Functional and Dysfunctional DSS, OMEGA 15, No. 2 (November 1987) 135-143.
37. Kulik, J.A., Kulik, C.C. and Cohen, P.A., Effectiveness of Computer-Based College Teaching: A Meta-Analysis of Findings, Review of Educational Research 50, No. 4 (Winter 1980) 525-544.
38. Lord, R.G. and Foti, R.J., Schema Theories, Information Processing, and Organizational Behavior, in: H.P. Sims, J. Gioia and D.A. Gioia, Eds., The Thinking Organization (Jossey-Bass Publishers, London, England, 1986) 20-48.
39. March, J.G., Bounded Rationality, Ambiguity, and the Engineering of Choice, The Bell Journal of Economics 9, No. 2 (Autumn 1978) 587-608.
40. Marsden, J.R. and Pingry, D.E., Theory of Decision Support Systems Portfolio Evaluation, Decision Support Systems 9, No. 2 (February 1993) 183-199.
41. MacKay, J.M. Barr, S.H. and Kletkle, M.G., An Empirical Investigation of the Effect of Decision Aids on Problem-Solving Processes, Decision Sciences 23, No. 3 (May-June 1992) 648-672.
42. McIntyre, S.H., An Experimental Study of the Impact of Judgement-Based Marketing Models, Management Science 28, No. 1 (January 1982) 17-33.
43. Montazemi, A.R. and Chan, L., An Analysis of the Structure of Expert Knowledge, European Journal of Operational Research 45, No. 2-3 (April 1990) 275-292.
44. Montazemi, A.R. and Conrath, D.W., The Use of Cognitive Mapping for Information Requirements Analysis, MIS Quarterly 10, No. 1 (March 1986) 44-55.
45. Montazemi, A.R. and Gupta, K.M., An Adaptive Agent for Case Description in Diagnostic CBR Systems, Journal of Computers in Industry (forthcoming).
46. Moormann, J. and Lochte-Holtgreven, M., An Approach for an Integrated DSS for Strategic Planning, Decision Support Systems 10, No. 4 (November 1993) 401-411.
47. Newell, A., Unified Theories of Cognition (Harvard University Press, Cambridge, MA, 1994).
48. Newell, A. and Simon, H.A., Human Problem Solving, (Prentice-Hall, Englewood Cliffs, NJ, 1972).
49. Nisbett, R. and Ross, L., Human Inference: Strategies and Shortcomings of Social Judgement (Prentice Hall, Englewood Cliffs, NJ, 1980).
50. Ohlsson, S., On Natural and Technical Knowledge Domains, Scandinavian Journal of Psychology 24 (1983) 89-91.
51. Olshavsky, R.W., Task Complexity and Contingent Processing in Decision Making: A Replication and Extension, Organizational Behavior and Human Performance 24, No. 3 (December 1979) 300-316.
52. Payne, J.W., Task Complexity and Contingent Processing in Decision Making: An Information Search and Protocol Analysis, Organizational Behavior and Human Performance 16, No. 2 (August 1976) 366-387.
53. Payne, J.W., Contingent Decision Behavior, Psychological Bulletin 92, No. 2 (September 1982) 382-402.
54. Premkumar, G., Ramamurthy, K. and King, W.R., Computer Supported Instruction and Student Characteristics: An Experimental Study, Journal of Educational Computing Research 9, No. 3 (1993) 373-396.
55. Rockart, J.F. and Flannery, L.S., The Management of End User Computing, Communications of the ACM 26, No. 10 (October 1983) 776-784.
56. Self, J.A., Student Models - What User are They?, in: P. Ercoli and R.E. Lewis, Eds., Artificial Intelligence Tools in Education (North-Holland, 1988).
57. Silver, M.S., Decisional Guidance for Computer-Based Decision Support, MIS Quarterly 15, No. 1 (March 1991) 105-122.
58. Silver, M.S., Decision Support Systems: Directed and Nondirected Change, Information Systems Research 1, No. 1 (March 1990) 47-70.
59. Silver, M.S., Descriptive Analysis for Computer-Based Decision Support, Operations Research 36, No. 6 (November-December 1988) 904-916.
60. Silverman, B.G., Survey of Expert Critiquing Systems: Practical and Theoretical Frontiers, Communications of the ACM 35, No. 4 (April 1992) 106-127.
61. Simon, H.A., Models of Man (Wiley, New York, NY, 1957).
62. Slovic, P. and MacPhillamy, D., Dimensional Commensurability and Cue Utilization in Comparative Judgement, Organizational Behavior and Human Performance 11, No. 2 (April 1974) 172-194.
63. Small, R.A. and Yoshimoto, B., The VLS Tech-Assist Expert System, AI Magazine 16, No. 1 (Spring 1995) 41-50.
64. Sprague, Jr., R.H., Electronic Document Management: Challenges and Opportunities for Information Systems Managers, MIS Quarterly 19, No. 1 (March 1995) 29-49.
65. Streufert, S. and Streufert, S.C., Behavior in Complex Environment (V.H. Winston and Son, Washington, DC, 1978).
66. Tambe, M., Johnson, W.L., Jones, R.M., Koss, F., Laird, J.E., Rosenbloom, P.S. and Schwamb, K., Intelligent Agents for Interactive Simulation Environments, AI Magazine 16, No. 1 (Spring 1995) 15-39.
67. Tversky, A., Intransitivity of Preferences, Psychological Review 76, No. 1 (1969) 31-48.
68. Te'eni, D., Feedback in DSS as a Source of Control: Experiments with the Timing of Feedback, Decision Sciences 22, No. 3 (July/August 1991) 644-655.
69. Thierauf, R.J., User-Oriented Decision Support Systems: Accent on Problem Finding (Prentice Hall, Englewood Cliffs, NJ, 1988).
70. Todd, P. and Benbasat, I., An Experimental Investigation of the Impact of Computer Based Decision Aids on Decision Making Strategies, Information Systems Research 2, No. 2 (June 1991) 87-115.
71. Vessey, I., Cognitive Fit: A Theory-Based Analysis of the Graphs Versus Tables Literature, Decision Sciences 22, No. 2 (Spring 1991) 219-240.
72. Von Winterfeldt, D. and Edwards, E., Decision Analysis and Behavioral Research (Cambridge University Press, London, England, 1986).
73. Waalewijn, P. and Boulan, R., Strategic Planning on a Personal Computer, Long Range Planning 23, No. 4 (August 1990) 97-103.
74. White, C.C., A Survey on the Integration of Decision Analysis and Expert Systems for Decision Support, IEEE Transactions on Systems, Man, and Cybernetics 20, No. 2 (March-April 1990) 358-363.