A service quality experimental measure for public transport

European Transport - Trasporti Europei

Volumn , Issue 34, 2006, Pages 42-53

  Mazzulla, Gabriella ^a   Eboli, Laura ^a  

^a UNIVERSITY OF CALABRIA   (Italy)

Author keywords

Public transport; Service quality attributes importance value; Service quality index

Indexed keywords

MECHANICAL ENGINEERING; TRANSPORTATION;

ATTRIBUTE WEIGHT; PUBLIC TRANSPORT; SERVICE QUALITY; SERVICE QUALITY INDICES;

QUALITY OF SERVICE;

EID: 84858037362     PISSN: 18253997     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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