Measuring Customer Satisfaction Using a Collective Preference Disaggregation Model

Journal of Global Optimization

Volumn 12, Issue 2, 1998, Pages 175-195

  Siskos, Y ^a   Grigoroudis, E ^a   Zopounidis, C ^a   Saurais, O ^b  

^a TECHNICAL UNIVERSITY OF CRETE   (Greece)

^b Management of Strategic Resources   (Switzerland)

Author keywords

Disaggregation method; Linear programming; Multiple criteria; Ordinal regression analysis

Indexed keywords

MATHEMATICAL MODELS; MATHEMATICAL PROGRAMMING; MATHEMATICAL TECHNIQUES; NUMERICAL ANALYSIS; REGRESSION ANALYSIS;

DISAGGREGATION METHODS; MULTIPLE CRITERIA; ORDINAL REGRESSION ANALYSIS;

LINEAR PROGRAMMING;

EID: 0001168325     PISSN: 09255001     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1008262411587     Document Type: Article

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