Measuring the Customer-Perceived Service Quality in Health Care Organization: A Case Study

Journal of Health Management

Volumn 14, Issue 1, 2012, Pages 27-41

  D'Souza, Sunil C ^a   Sequeira, A H ^a  

^a NATIONAL INSTITUTE OF TECHNOLOGY KARNATAKA   (India)

Author keywords

Dimensions; health care organization; patient perceived quality; service quality

Indexed keywords

EID: 84857869122     PISSN: 09720634     EISSN: 09730729     Source Type: Journal    
DOI: 10.1177/097206341101400103     Document Type: Article

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