Pilot study to develop and test a generic peer feedback instrument to review videotaped consultations in primary care

Quality in Primary Care

Volumn 19, Issue 6, 2011, Pages 347-354

  McMillan, Rhona ^a   Cameron, Niall ^a   Power, Ailsa ^a  

^a NHS EDUCATION FOR SCOTLAND   (United Kingdom)

Author keywords

Appraisal; Community pharmacist; Consultation; General practitioner; Patient centred; Peer review

Indexed keywords

ARTICLE; FEEDBACK SYSTEM; GENERAL PRACTITIONER; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HUMAN; INTERPERSONAL COMMUNICATION; METHODOLOGY; OBSERVER VARIATION; PEER REVIEW; PHARMACIST; PILOT STUDY; PRIMARY HEALTH CARE; REPRODUCIBILITY; UNITED KINGDOM; VIDEORECORDING;

COMMUNICATION; FEEDBACK; GENERAL PRACTITIONERS; HEALTH SERVICES RESEARCH; HUMANS; OBSERVER VARIATION; PEER REVIEW; PHARMACISTS; PILOT PROJECTS; PRIMARY HEALTH CARE; QUALITY OF HEALTH CARE; REPRODUCIBILITY OF RESULTS; SCOTLAND; VIDEOTAPE RECORDING;

EID: 84856591534     PISSN: 14791072     EISSN: 14791064     Source Type: Journal    
DOI: None     Document Type: Article

References (39)

1. Simpson M, Buckman R, Stewart M et al. Doctorpatient communication: the Toronto consensus statement. British Medical Journal 1991;303:1385-7.
2. Health Service Ombudsman for England. Annual Report 2004-5. London: HMSO, 2005.
3. General Medical Council. 2001 Good Practice. London: General Medical Council, 2001.
4. Royal College of General Practitioners. The General Practice Curriculum. The General Practice Consultation. London: RCGP, 2007.
5. Royal College of General Practitioners. Good Medical Practice for GPs. London: RCGP, 2008.
6. General Medical Council. Good Medical Practice Framework for appraisal and revalidation, 2011. www, gmc-uk. org/doctors/revalidation/revalidation-gmp- framework. asp (accessed 29 July 2011).
7. Donaldson L. Medical Revalidation - Principles and Next Steps: the report of the Chief Medical Officer. London: Department of Health, 2008.
8. General Medical Council. Working Framework for Enhanced Appraisal and Assessment, 2008. www.gmcuk. org/about/reform/gmp-framework.asp
9. Department of Health. Implementing the New Community Pharmacy Contractual Framework London: Department of Health, April 2005.
10. Johnson S, Hughes E and White R. Developing communication skills for pharmacist led clinics. Medical Education 2002;36:1092-3.
11. Balint M. The Doctor, His Patient and the Illness. London: Pitman Medical, 1957.
12. Byrne PS and Long BEL. Doctors Talking to Patients. London: RCGP Publications, 1976.
13. Stott NC and Davies RH. The exceptional potential in each primary care consultation. Journal of Royal College of General Practitioners 1979;29(201):201-5.
14. Neighbour R. The Inner Consultation: how to develop an effective and intuitive consulting style (2e). Oxford: Radcliffe Publishing, 2005.
15. Silverman JD, Kurtz SM and Draper J. Skills for Communicating with Patients. Oxford: Radcliffe Publishing, 1998.
16. Pendleton D, Schofield T, Tate P and Havelock P. The Consultation: an approach to learning and teaching. Oxford: Oxford University Press, 1984.
17. Skelton J. Everything you were afraid to ask about communication skills. BMJ 2005;55:40-5.
18. Grol R. Quality improvement by peer review in primary care: a practical guide. Quality and Safety in Health Care 1994;3(3):147-52.
19. Evans R, Elwyn G and Edwards A. A review of instruments for peer assessment of physicians. BMJ 2004; 328:1240-3. (Pubitemid 38686108)
20. Irvine D. The performance of doctors. 1: Professionalism and self regulation in a changing world. British Medical Journal 1997;314:1540-5.
21. Stewart M, Brown JB, Weston WW, McWhinney IR, McWilliam CL and Freeman TR. Patient-centred Medicine, Transforming the Clinical Method (2e). Oxford: Radcliffe Publishing, 2003.
22. Lynn MR. Determination and quantification of content validity. Nursing Research 1986;35(6):382-5. (Pubitemid 17184381)
23. Likert R. A technique for the measurement of attitudes. Archives of Psychology 1932;22(140).
24. Fräser RC, McKinley RK and Mulholland H. Consultation competence in general practice: testing the reliability of the Leicester assessment package. British Journal of General Practice 1994;44:293-6. (Pubitemid 24224576)
25. Fräser RC, McKinley RK and Mulholland H. Consultation competence in general practice: establishing the face validity of prioritized criteria in the Leicester assessment package. British Journal of General Practice 1994;44:109-13. (Pubitemid 24090457)
26. Campbell LM, Howie JGR and Murray TSM. Summative assessment: a pilot project in the west of Scotland. British Journal of General Practice 1993; 43:430-4.
27. NHS Education for Scotland, 2005. www.nes.scot. nhs.uk/disciplines
28. Waterfield J, Aspinall V and Hall S. The use of digital video media in teaching of communication skills. The Pharmaceutical Journal 2009;282:135-6.
29. General Medical Council. Tomorrow's Doctors. London: GMC, 1993.
30. Campbell LM and Murray TS. Summative assessment of vocational trainees: results of a 3 year study. British Journal of General Practice 1996;46:411-14. (Pubitemid 26245291)
31. NHS Education for Scotland, www.scottishappraisal. scot.nhs.uk/appraisal- preparation/core-category (accessed November 2010).
32. Colthart I, Cameron N, McKinstry B and Blaney D. What do doctors really think about the relevance and impact of GP appraisal 3 years on? British Journal of General Practice 2008;58(547):82-7. (Pubitemid 351222892)
33. Harkins M, Fraser A, Hodson A, Hooley C and Smith H. Measuring patient satisfaction for the Quality and Outcomes Framework. British Journal of General Practice 2007;57(542):737-40. (Pubitemid 47423020)
34. Pringle M. Regulation and revalidation of doctors. British Medical Journal 2006;333:161-2. (Pubitemid 44406740)
35. General Medical Council. Revalidation: the way ahead, 2010. www.gmc-uk.org/the way ahead
36. Ram P, Grol R, Rethans JJ, Schouten B, van der Vleuten C and Kester A. Assessment of general practitioners by video observation of communicative and medical performance in daily practice: issues of validity, reliability and feasibility. Medical Education 1999;33:447-54. (Pubitemid 29265385)
37. Roberts C, Cromarty I, Crossley J et al. The reliability and validity of a matrix to assess completed reflective personal development plans of general practitioners. Medical Education 2006;40:363-70.
38. Ramsay PG and Wenrich MD. Peer ratings: an assessment tool whose time has come. Journal of General Internal Medicine 1999;14:581-2. (Pubitemid 29441640)
39. McKinley RK, Fraser RC and Baker R. Model for directly assessing and improving clinical competence and performance in revalidation of clinicians. BMJ 2001; 322:712-15. (Pubitemid 32238778)