An analysis of the e-TailQ as instrument for measuring quality in the eletronic retail;Verificação da e-TailQ como instrumento para mensurar a qualidade no varejo eletrônico

RAE Revista de Administracao de Empresas

Volumn 48, Issue 4, 2008, Pages 20-33

  Vieira, Valter Afonso ^a  

^a UNIVERSITY OF BRASILIA   (Brazil)

Author keywords

Internet; Loyalty; Quality; Retail; Scale

Indexed keywords

EID: 84856569319     PISSN: 00347590     EISSN: 2178938X     Source Type: Journal    
DOI: 10.1590/S0034-75902008000400003     Document Type: Article

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