Determinants of the willingness to use mobile location-based services: An empirical analysis of residential mobile phone customers

Business and Information Systems Engineering

Volumn 3, Issue 5, 2011, Pages 279-287

  Gerpott, Torsten J ^a   Berg, Sabrina ^a  

^a UNIVERSITY OF DUISBURG ESSEN   (Germany)

Author keywords

Adoption; Consumer behavior; Intention to use; Location based services; Mobile communications services; Partial Least Squares

Indexed keywords

EID: 84856520253     PISSN: None     EISSN: 18670202     Source Type: Journal    
DOI: 10.1007/s12599-011-0176-2     Document Type: Review

References (46)

1. Aaltonen A, Huuskonen P, Lehikoinen J (2005) Context awareness perspectives formobile personal media. Information Systems Management 22:43-55 (Pubitemid 41380864)
2. Andrews FM (1984) Construct validity and error components of survey measures: a structural modeling approach. Public Opinion Quarterly 48:409-442
3. Barkhuus L, Dey A (2003) Location-based services for mobile telephony: a study of users' privacy concerns. In: Proc 9th IFIP TC13 international conference on human-computer interaction, Zürich. http://citeseerx.ist.psu. edu/viewdoc/download?doi=10.1.1.10.527&rep
4. Bauer HH, Haber TE, Reichardt T, Bökamp M (2008) Konsumentenakzeptanz von Location Based Services. In: Bauer HH, Dirks T, BryantMD(eds) Erfolgsfaktoren desMobile Marketing. Springer, Berlin
5. Bouwman H, Carlsson C, Molina-Castillo FJ, Walden P (2007) Barriers and drivers in the adoption of current and future mobile services in Finland. Telematics and Informatics 24:145-160 (Pubitemid 46108480)
6. Bouwman H, Carlsson C, Walden P, Molina- Castillo FJ (2009) Reconsidering the actual and future use of mobile services. Information Systems and E-Business Management 7:301-317
7. Broeckelmann P, Groeppel-Klein A (2008) Usage of mobile price comparison sites at the point of sale and its influence on consumers' shopping behavior. International Review of Retail, Distribution and Consumer Research 18:149-166
8. Chen JV, Ross W, Huang SF (2008) Privacy, trust, and justice considerations for location-based mobile telecommunication services. Info 10(4):30-45
9. Chin WW (1998) The partial least squares approach to structural equation modeling. In: Marcoulides GA (ed) Modern methods for business research. Erlbaum, New Jersey
10. Diamantopoulos A, Riefler P, Roth K (2008) Advancing formative measurement models. Journal of Business Research 61:1203-1218
11. Dickinger A, Arami M,Meyer D (2008) The role of perceived enjoyment and social norm in the adoption of technology with network externalities. European Journal of Information Systems 17:4-11
12. Dishaw MT, Strong DM (1999) Extending the technology acceptance model with tasktechnology fit constructs. Information & Management 36:9-21 (Pubitemid 129524590)
13. East R, Uncles M (2008) In praise of retrospective surveys. Journal of Marketing Management 24:929-944
14. Fang X, Chan S, Brzezinski J, Xu S (2006) Moderating effects of task type on wireless technology acceptance. Journal of Management Information Systems 22(3):123-157
15. Fornell C, Larcker DF (1981) Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18:39-50
16. Fritsch L, Muntermann J (2005) Aktuelle Hinderungsgründe für den kommerziellen Erfolg von Location Based Service- Angeboten. In: Hampe FJ, Lehner F, Pousttchi K, Rannenberg K, Turowski K (eds) Mobile Business, Proc 5. Konferenz Mobile Commerce Technologien und Anwendungen (MCTA 2005). Gesellschaft für Informatik, Bonn
17. Gefen D, Karahanna E, Straub DW (2003) Trust and TAM in online shopping: an integrated model. MIS Quarterly 27:51-90
18. Gerpott TJ (2007) Tariftypenwahl von Privatkunden im deutschen Mobilfunkmarkt. Medienwirtschaft 4(4):6-22
19. Gerpott TJ (2010) Einflussfaktoren der Adoptionsbereitschaft von standortbezogenen Mobilfunkdiensten. In: Gerpott TJ (ed) Attitudes and behaviors ofmobile network operator customers. Hampp, München
20. Goodhue DL, Thomson RL (1995) Tasktechnology fit and individual performance. MIS Quarterly 9:213-236
21. Groeppel-Klein A, Königstorfer J (2007) New insights into the acceptance of mobile Internet services: a mixed-method approach. International Journal of Internet Marketing and Advertising 4:72-92
22. Hong SJ, Thong JY, Moon JY, KY Tam (2008) Understanding the behavior of mobile data services consumers. Information Systems Frontiers 10:431-445
23. Huber F, Herrmann A, Meyer F, Vogel J, Vollhardt K (2007) Kausalmodellierung mit Partial Least Squares. Gabler, Wiesbaden
24. Junglas I, Spitzmüller C (2006) Personality traits and privacy perceptions: an empirical study in the context of location-based services. In: Proc international conference on mobile business (ICMB '06), Kopenhagen. http://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=4124131&isnumber= 4124089. Accessed 2011-04-08
25. Königstorfer J (2008) Akzeptanz von technologischen Innovationen. Gabler, Wiesbaden
26. Kölmel B, Wirsing M (2002) Nutzererwartungen an Location Based Services - Ergebnisse einer empirischen Analyse. In: Zipf A, Strobl J (eds) Geoinformation mobil. Huethig, Heidelberg
27. Kofod-Petersen A, Gransaether PA, Krogstie J (2010) An empirical investigation of attitude towards location-aware social network service. International Journal of Mobile Communications 8:53-70
28. Lee TR, Chen SY, Wang ST, Chang SE (2009) Adoption of mobile location-based services with Zaltman metaphor elicitation techniques. International Journal ofMobile Communications 7:117-132
29. Lu J, Yu C, Liu C, Yao JE (2003) Technology acceptance model for wireless Internet. Internet Research 13:206-222 (Pubitemid 36831928)
30. Oh S, Yung S, Kurnia S, Lee H, MacKay MM, O'Doherty K (2008) The characteristics of mobile data service users in Australia. International Journal of Mobile Communications 6:217-230
31. Rao S, Troshani I (2007) A conceptual framework and propositions for the acceptance of mobile services. Journal of Theoretical and Applied Electronic Commerce Research 2(2):61-73
32. Rogers EM (2003) Diffusion of innovations, 5th edn. Free Press, New York
33. Schade S, Frey T, Nezar M (2009) Simulating discount-pricing strategies for the GSMmobile market. Business & Information Systems Engineering 1(4):289-300
34. Sheng H, Nah FF, Siau K (2008) An experimental study on ubiquitous commerce adoption: impact of personalization and privacy concerns. Journal of the Association for Information Systems 9:344-376
35. Smith HJ,Milberg SJ, Burke SJ (1996) Information privacy: measuring individuals' concerns about organizational practices. MIS Quarterly 20:167-196
36. Spiekermann S (2008) User control in ubiquitous computing. Shaker, Aachen
37. Temme D, Paulssen M, Hildebrandt L (2009) Common method variance. Die Betriebswirtschaft 69:123-146
38. Teo TSH, Pok SH (2003) Adoption of WAPenabled mobile phones among Internet users. Omega 31:483-498 (Pubitemid 37325114)
39. Tsai JY, Kelly P, Drielsma P, Cranor L, Hong J, Sadeh N (2009) Who's viewed you? The impact of feedback in a mobilelocation system. In: Proc 27th annual SIGCHI conference on human factors in computing systems (CHI 2009), Atlanta. http://www.andrew.cmu.edu/user/jytsai/papers/paper0691-tsai.pdf. Accessed 2011-04-08
40. Venkatesh V, Morris MG, Davis GB, Davis FD (2003) User acceptance of information technology: toward a unified view. MIS Quarterly 27:425-478
41. Vrcek N, Bubas G, Bosilj N (2009) User acceptance of location-based services. International Journal of Social Sciences 4(2):152-157
42. Weiber R, Mühlhaus D (2010) Strukturgleichungsmodellierung. Springer, Heidelberg
43. Xu H (2009) Consumer responses to the introduction of privacy protection measures: an exploratory research framework. International Journal of E-Business Research 5(2):21-47
44. Xu H, Teo HH, Tan BC (2005) Predicting the adoption of location-based services: the role of trust and perceived privacy risk. In: Proc 26th international conference on information systems (ICIS 2005), Las Vegas. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.86.149&rep= rep1&type=pdf. Accessed 2011-04-08
45. Yuan Y, Archer N, Connelly CE, Zheng W (2010) Identifying the ideal fit between work and mobile work support. Information & Management 47:125-137
46. Zhou T, Lu Y, Wang B (2010) Exploring user acceptance of WAP services from the perspectives of perceived value and trust. International Journal of Information Technology and Management 9:302-316