Re-investigating business excellence: Values, measures and a framework

Total Quality Management and Business Excellence

Volumn 22, Issue 12, 2011, Pages 1263-1276

  Lu, Dawei ^a   Betts, Alan ^a   Croom, Simon ^b  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b UNIVERSITY OF SAN DIEGO   (United States)

Author keywords

Business excellence; Excellence model; Performance measure; World class framework; World class organisation

Indexed keywords

EID: 84856460451     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783363.2011.631336     Document Type: Article

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