Identifying context factors explaining physician's low performance in communication assessment: An explorative study in general practice

BMC Family Practice

Volumn 12, Issue , 2011, Pages 1-8

  Essers, Geurt ^a   Van Dulmen, Sandra ^b   Van Weel, Chris ^a   Van Der Vleuten, Cees ^a,c   Kramer, Anneke ^a  

^a RADBOUD UNIVERSITY MEDICAL CENTER   (Netherlands)

^b NETHERLANDS INSTITUTE FOR HEALTH SERVICES RESEARCH   (Netherlands)

^c MAASTRICHT UNIVERSITY   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLINICAL COMPETENCE; DOCTOR PATIENT RELATION; FEMALE; GENERAL PRACTICE; HUMAN; INTERPERSONAL COMMUNICATION; MALE; STANDARD;

CLINICAL COMPETENCE; COMMUNICATION; FEMALE; GENERAL PRACTICE; HUMANS; MALE; PHYSICIAN-PATIENT RELATIONS;

EID: 84856120360     PISSN: None     EISSN: 14712296     Source Type: Journal    
DOI: 10.1186/1471-2296-12-138     Document Type: Article

References (42)

1. Does physician-patient communication that aims at empowering patients improve clinical outcome? A case study. Trummer UF, Mueller UO, Nowak P, Stidl T, Pelikan JM, Patient Educ Couns 2006 61 299 306 10.1016/j.pec.2005.04.009 15970422
2. The effect of communication skills training on patient outcomes in cancer care: a systematic review of the literature. Uitterhoeve RJ, Bensing JM, Grol RP, Demulder PHM, Van Achterberg T, Eur J Cancer Care 2010 19 442 457
3. Physician Communication and Patient Adherence to Treatment A Meta-Analysis. Zolnierek KBH, DiMatteo MR, Med Care 2009 47 826 834 10.1097/MLR.0b013e31819a5acc 19584762
4. Physician-patient communication in the primary care office: a systematic review. Beck RS, Daughtridge R, Sloane PD, J Am Board Fam Pract 2002 15 25 38 11841136
5. The role of the general practitioner's affective behaviour in medical encounters. Bensing J, Schreurs K, DeRijk A, Psychol Health 1996 11 825 838 10.1080/08870449608400278
6. Raamcurriculum Huisartsopleidingen 2005. Baarveld F, Bottema BJAM, Utrecht, SVUH 2005
7. Can the feedback of patient assessments, brief training, or their combination, improve the interpersonal skills of primary care physicians? A systematic review. Cheraghi-Sohi S, Bower P, BMC Health Serv Res 2008 8
8. Impact of clinical interview training on the empathy level of medical students and medical residents. Fernandez-Olano C, Montoya-Fernandez J, Salinas-Sanchez AS, Med Teach 2008 30 322 324 10.1080/01421590701802299 18509879 (Pubitemid 351943190)
9. Long-Term Effectiveness of Patient-Centered Training in Cultural Competence: What is Retained? What is Lost? Ho MJ, Yao G, Lee KL, Hwang TJ, Beach MC, Acad Med 2010 85 660 664 10.1097/ACM.0b013e3181d296b0 20354383
10. Acquisition of communication skills in postgraduate training for General Practice. Kramer A, Duesman H, Tan L, van der Vleuten C, Med Educ 2004 38 158 167 10.1111/j.1365-2923.2004.01747.x 14871386 (Pubitemid 38299670)
11. Does patient feedback improve the consultation skills of general practice trainees? A controlled trial. Reinders ME, Blankenstein AH, van der Horst HE, Knol DL, Schoonheim PL, van Marwijk HWJ, Med Educ 2010 44 156 164 10.1111/j.1365-2923.2009.03569.x 20059676
12. Vocational trainees' views and experiences regarding the learning and teaching of communication skills in general practice. Van Nuland M, Thijs G, Van Royen P, Van den Noortgate W, Goedhuys J, Patient Educ Couns 2010 78 65 71 10.1016/j.pec.2009.05.002 19520542
13. Setting a standard for performance assessment of doctor-patient communication in general practice. Hobma SO, Ram PM, Muijtjens AMM, Grol RPTM, van der Vleuten CPM, Med Educ 2004 38 1244 1252 10.1111/j.1365-2929.2004.01918.x 15566535 (Pubitemid 39647375)
14. Assessment of practicing family physicians: Comparison of observation in a multiple station examination using standardized patients with observation of consultations in daily practice. Ram P, van der Vleuten C, Rethans JJ, Grol R, Acad Med 1999 74 62 69 9934298 (Pubitemid 29054885)
15. Transferring Clinical Communication Skills From the Classroom to the Clinical Environment: Perceptions of a Group of Medical Students in the United Kingdom. Brown J, Acad Med 2010 85 1052 1059 10.1097/ACM.0b013e3181dbf76f 20505409
16. Transfer of communication skills training from workshop to workpace: The impact of clinical supervision. Heaven C, Clegg J, Maguire P, Patient Educ Couns 2006 60 313 325 10.1016/j.pec.2005.08.008 16242900 (Pubitemid 43287936)
17. Context-bound communication skills training: development of a new method. Rollnick S, Kinnersley P, Butler C, Med Educ 2002 36 377 383 10.1046/j.1365-2923.2002.01174.x 11940179 (Pubitemid 34299197)
18. Evidence based management of acute bronchitis; sustained competence of enhanced communication skills acquisition in general practice. Cals JWL, Scheppers NAM, Hopstaken RM, Hood K, Dinant GJ, Goettsch H, et al. Patient Educ Couns 2007 68 270 278 10.1016/j.pec.2007.06.014 17714907 (Pubitemid 47554617)
19. On the generality of specificity. Eva KW, Med Educ 2003 37 587 588 10.1046/j.1365-2923.2003.01563.x 12834414 (Pubitemid 36831344)
20. Characteristics of communication guidelines that facilitate or impede guideline use: a focus group study. Veldhuijzen W, Ram PM, Weijden T, Niemandsverdriet S, van der Vleuten C, BMC Fam Pract 2007 8
21. Core assumptions and research opportunities in clinical communication. Salmon P, Young B, Patient Educ Couns 2005 58 225 234 10.1016/j.pec.2005.05.018 16024210 (Pubitemid 41196693)
22. Creativity in clinical communication: from communication skills to skilled communication. Salmon P, Young B, Med Educ 2011 45 217 226 10.1111/j.1365-2923.2010.03801.x 21299597
23. Communication in context: new directions in communication research. Bensing J, van Dulmen S, Tates K, Patient Educ Couns 2003 50 27 32 10.1016/S0738-3991(03)00076-4 12767581 (Pubitemid 36593236)
24. Endpoints in medical communication research, proposing a framework of functions and outcomes. de Haes H, Bensing J, Patient Educ Couns 2009 74 287 294 10.1016/j.pec.2008.12.006 19150197
25. A conceptual framework for patient-professional communication: An application to the cancer context. Feldman-Stewart D, Brundage MD, Tishelman C, Psychooncology 2005 14 801 809 10.1002/pon.950 16200514 (Pubitemid 41489497)
26. Addressing some of the key questions about communication in healthcare. Hulsman R, Visser A, Makoul G, Patient Educ Couns 2005 58 221 224 10.1016/j.pec.2005.07.012 16122639 (Pubitemid 41196692)
27. Redefining Context in the Clinical Encounter: Implications for Research and Training in Medical Education. Durning SJM, Artino ARJ, Pangaro LNM, van der Vleuten CP, Schuwirth LM, Acad Med 2010 85 894 901 10.1097/ACM.0b013e3181d7427c 20520047
28. MAAS-Global Manual 2000. Ram P, van Thiel J, van Dalen J, Maastricht University 2003
29. Byrne PS, Long BEL, Doctors talking to patients Exeter: The Royal College of General Practitioners 1978
30. Consulting room computers and their effect on general practitioner-patient communication. Noordman J, Verhaak P, van Beljouw I, van Dulmen S, Fam Pract 2010 27
31. Assessment of general practitioners by video observation of communicative and medical performance in daily practice: issues of validity, reliability and feasibility. Ram P, Grol R, Rethans JJ, Schouten B, van der Vleuten C, Kester A, Med Educ 1999 33 447 454 10.1046/j.1365-2923.1999.00348.x 10354322 (Pubitemid 29265385)
32. Much variety and little evidence. Veldhuijzen W, Ram PM, Weijden T, van der Vleuten C, Wassink MR, Med Educ 2007 138 145
33. Westert G, Jabaaij L, Schellevis FG, Morbidity, performance and quality in primary care. Dutch general practice on stage Abingdon: Radcliffe Publishing 2006
34. Knowing patients and knowledge about patients: evidence of modes of reasoning in the consultation? Fairhurst K, May C, Fam Pract 2001 18 501 505 10.1093/fampra/18.5.501 11604371 (Pubitemid 32998853)
35. Familiarity between patient and general practitioner does not influence the content of the consultation. Jabaaij L, Fassaert T, van Dulmen AM, Timmermans A, van Essen GA, Schellevis FG, BMC Fam Pract 2008 9
36. Purpose and Credibility of Qualitative Research. Glaser BG, Strauss AL, Nurs Res 1966 15 56 61 10.1097/00006199-196601510-00010 5175452
37. How many interviews are enough? An experiment with data saturation and variability. Guest G, Bunce A, Johnson L, Field Methods 2006 18 59 82 10.1177/1525822X05279903
38. Sampling for qualitative research. Marshall MN, Fam Pract 1996 13 522 525 10.1093/fampra/13.6.522 9023528 (Pubitemid 27060089)
39. Do gender-dyads have different communication patterns? A comparative study in Western-European general practices. Brink-Muinen Avd, van Dulmen S, Messerli-Rohrbach V, Bensing J, Patient Educ Couns 2002 48 253 264 10.1016/S0738-3991(02)00178-7 12477610 (Pubitemid 35449674)
40. The goal driven nature of doctor-patient communication in primary care encounters. 2011. Veldhuijzen W, Urlings J, Portegijs P, van der Weijden T, Muijtjens A, Elwyn G, et al. Challenging the patient-centred paradigm (thesis) Maastricht University, Veldhuijzen W, 2011 133 152 ISBN 978 90 8173 650 3
41. Differences in communication skills between trainee and experienced GPs. Jager M, Schuling J, Pols J, Berenst J, Huisarts Wet 2011 54 478 482 10.1007/s12445-011-0232-7
42. Communication in general practice: differences between European countries. van den Brink-Muinen A, Verhaak PFM, Bensing JM, Bahrs O, Deveugele M, Gask L, et al. Family Practice 2003 20 478 485 10.1093/fampra/cmg426 12876125 (Pubitemid 36939682)