What happened to the no-wait hospital? A case study of implementation of operational plans for reduced waits

Quality Management in Health Care

Volumn 21, Issue 1, 2012, Pages 34-43

  Hansson, Johan ^a   Tolf, Sara ^a   Øvretveit, John ^a   Carlsson, Jan ^a   Brommels, Mats ^a  

^a KAROLINSKA INSTITUTE   (Sweden)

Author keywords

case study research; change implementation; process evaluation; wait list management

Indexed keywords

ARTICLE; EMERGENCY HEALTH SERVICE; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HOSPITAL ADMISSION; HOSPITAL MANAGEMENT; HUMAN; ORGANIZATION; ORGANIZATION AND MANAGEMENT; STATISTICS; TIME;

EFFICIENCY, ORGANIZATIONAL; EMERGENCY SERVICE, HOSPITAL; HOSPITAL ADMINISTRATION; HUMANS; ORGANIZATIONAL CASE STUDIES; ORGANIZATIONAL OBJECTIVES; QUALITY OF HEALTH CARE; TIME FACTORS; WAITING LISTS;

EID: 84855410909     PISSN: 10638628     EISSN: 15505154     Source Type: Journal    
DOI: 10.1097/QMH.0b013e3182418113     Document Type: Article

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