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Volumn , Issue , 2010, Pages 550-564

'Thank you for calling': Asian Englishes and 'native-like' performance in Asian call centres

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EID: 82255166052     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter
Times cited : (20)

References (19)
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    • (2006) Encyclopedia of Language and Linguistics , pp. 490-492
    • Auer, P.1
  • 2
    • 84898319045 scopus 로고    scopus 로고
    • Investigating the grammatical features of Philippine English
    • Ma. Lourdes S. Bautista and Kingsley Bolton (eds) Hong Kong: Hong Kong University Press
    • Bautista, Ma. Lourdes S. (2008) 'Investigating the grammatical features of Philippine English', in Ma. Lourdes S. Bautista and Kingsley Bolton (eds) Philippine English: Linguistic and Literary Perspectives, Hong Kong: Hong Kong University Press, pp. 201-18.
    • (2008) Philippine English: Linguistic and Literary Perspectives , pp. 201-218
    • Bautista, M.1    Lourdes, S.2
  • 5
    • 84891018141 scopus 로고    scopus 로고
    • World Englishes today
    • Braj B. Kachru, Yamuna Kachru, and Cecil L. Nelson (eds) Oxford: Blackwell
    • Bolton, Kingsley (2006) 'World Englishes today, in Braj B. Kachru, Yamuna Kachru, and Cecil L. Nelson (eds) The Handbook of World Englishes, Oxford: Blackwell, pp. 240-69.
    • (2006) The Handbook of World Englishes , pp. 240-269
    • Bolton, K.1
  • 6
    • 69849126277 scopus 로고    scopus 로고
    • English in Asia, Asian Englishes, and the issue of proficiency
    • Bolton, Kingsley (2008) 'English in Asia, Asian Englishes, and the issue of proficiency', English Today, 24(2): 3-12.
    • (2008) English Today , vol.24 , Issue.2 , pp. 3-12
    • Bolton, K.1
  • 8
    • 84898285272 scopus 로고    scopus 로고
    • Lexicography and the description of Philippine English vocabulary
    • Ma. Lourdes S. Bautista, and Kingsley Bolton (eds) Hong Kong: Hong Kong University Press
    • Bolton, Kingsley, and Butler, Susan (2008) 'Lexicography and the description of Philippine English vocabulary, in Ma. Lourdes S. Bautista, and Kingsley Bolton (eds) Philippine English: Linguistic and Literary Perspectives, Hong Kong: Hong Kong University Press, pp. 175-218.
    • (2008) Philippine English: Linguistic and Literary Perspectives , pp. 175-218
    • Bolton, K.1    Butler, S.2
  • 10
    • 84937323059 scopus 로고    scopus 로고
    • Styling the worker: Gender and the commodification of language in the globalized service economy
    • Cameron, Deborah (2000) 'Styling the worker: gender and the commodification of language in the globalized service economy, Journal of Sociolinguistics, 4 (3): 323-47.
    • (2000) Journal of Sociolinguistics , vol.4 , Issue.3 , pp. 323-347
    • Cameron, D.1
  • 11
    • 34447530531 scopus 로고    scopus 로고
    • "I d love to put someone in jail for this": An initial investigation of English in the business processing outsourcing (BPO) industry
    • Forey, Gail and Lockwood, Jane (2007) '"I d love to put someone in jail for this": an initial investigation of English in the business processing outsourcing (BPO) industry', English for Specific Purposes, 26: 308-26.
    • (2007) English for Specific Purposes , vol.26 , pp. 308-326
    • Forey, G.1    Lockwood, J.2
  • 13
    • 84937385165 scopus 로고    scopus 로고
    • Passing for a native speaker: Identity and success in second language learning
    • Piller, Ingrid (2002) 'Passing for a native speaker: identity and success in second language learning', Journal of Sociolinguistics, 6 (2): 179-206.
    • (2002) Journal of Sociolinguistics , vol.6 , Issue.2 , pp. 179-206
    • Piller, I.1
  • 16
    • 85132512600 scopus 로고    scopus 로고
    • Where economics meets religious fundamentalism
    • 11 August 2006. (accessed 2 September 2008)
    • Sirota, David (2006) 'Where economics meets religious fundamentalism, San Francisco Chronicle, 11 August 2006. Online. Available www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2006/08/11/EDGOBIQ0QU1.DTL (accessed 2 September 2008).
    • (2006) San Francisco Chronicle
    • Sirota, D.1
  • 17
    • 84859199706 scopus 로고    scopus 로고
    • A lectal description of the phonological features of Philippine Eng- lish
    • Ma. Lourdes S. Bautista and Kingsley Bolton (eds) Hong Kong: Hong Kong University Press
    • Tayao, Ma. Lourdes G. (2008) 'A lectal description of the phonological features of Philippine Eng- lish', Ma. Lourdes S. Bautista and Kingsley Bolton (eds) Philippine English: Linguistic and Literary Perspectives, Hong Kong: Hong Kong University Press, pp. 157-74.
    • (2008) Philippine English: Linguistic and Literary Perspectives , pp. 157-174
    • Tayao, M.1    Lourdes, G.2
  • 18
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    • 31 March
    • The Economist (2005) 'Confusing Columbus', 31 March: 81.
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  • 19
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    • The cultural idioms of Filipino transvestism
    • T. Ruanni F. Tupas (ed.) Diliman, Quezon City: University of the Philippines Press
    • Tolentino, Rolando B. (2007) 'The cultural idioms of Filipino transvestism', in T. Ruanni F. Tupas (ed.) (Re)making Society: The Politics of Language, Discourse, and Identity in the Philippines, Diliman, Quezon City: University of the Philippines Press, pp. 169-88.
    • (2007) (Re)making Society: The Politics of Language, Discourse, and Identity in the Philippines , pp. 169-188
    • Tolentino, R.B.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.