메뉴 건너뛰기




Volumn 41, Issue 1, 2011, Pages 106-124

Change experience and employee reactions: Developing capabilities for change

Author keywords

Change capabilities; Change experience; Change management; Employees attitudes; Organizational change; Reactions to change

Indexed keywords


EID: 82055207242     PISSN: 00483486     EISSN: None     Source Type: Journal    
DOI: 10.1108/00483481211189974     Document Type: Article
Times cited : (44)

References (40)
  • 1
    • 0002135464 scopus 로고    scopus 로고
    • Change without pain
    • July-August
    • Abrahamson, E. (2000), "Change without pain" in Harvard Business Review, July-August, pp. 75-9.
    • (2000) Harvard Business Review , pp. 75-79
    • Abrahamson, E.1
  • 2
    • 21144483947 scopus 로고
    • Creating readiness for organizational change
    • Armenakis, A.A., Harris, S.G. and Mossholder, K.W. (1993), "Creating readiness for organizational change" in Human Relations, Vol. 46, pp. 681-702.
    • (1993) Human Relations , vol.46 , pp. 681-702
    • Armenakis, A.A.1    Harris, S.G.2    Mossholder, K.W.3
  • 4
    • 33646528678 scopus 로고    scopus 로고
    • On the receiving end: Sensemaking, emotion, and assessments of an organizational change initiated by others
    • Bartunek, J.M., Rousseau, D.M., Rudolph, J.W. and DePalma, J.A. (2006), "On the receiving end: sensemaking, emotion, and assessments of an organizational change initiated by others" in Journal of Applied Behavioral Science, Vol. 42, pp. 182-206.
    • (2006) Journal of Applied Behavioral Science , vol.42 , pp. 182-206
    • Bartunek, J.M.1    Rousseau, D.M.2    Rudolph, J.W.3    DePalma, J.A.4
  • 5
    • 27644532712 scopus 로고    scopus 로고
    • Changing attitudes about change: Longitudinal effects of transformational leader behavior on employee cynicism about organizational change
    • Bommer, W.H., Rich, G.A. and Rubin, R.S. (2005), "Changing attitudes about change: longitudinal effects of transformational leader behavior on employee cynicism about organizational change" in Journal of Organizational Behavior, Vol. 26, pp. 733-53.
    • (2005) Journal of Organizational Behavior , vol.26 , pp. 733-753
    • Bommer, W.H.1    Rich, G.A.2    Rubin, R.S.3
  • 6
    • 84986042628 scopus 로고    scopus 로고
    • Modeling post-acquisition employee behavior: Typology and determining factors
    • Bourantas, D. and Nicandrou, I. (1998), "Modeling post-acquisition employee behavior: typology and determining factors" in Employee Relations, Vol. 20, pp. 73-91.
    • (1998) Employee Relations , vol.20 , pp. 73-91
    • Bourantas, D.1    Nicandrou, I.2
  • 7
    • 84986180682 scopus 로고    scopus 로고
    • Resistance to organizational change: The role of cognitive and affective processes
    • Bovey, W.H. and Hede, A. (2001), "Resistance to organizational change: the role of cognitive and affective processes" in Leadership & Organization Development Journal, Vol. 22, pp. 372-81.
    • (2001) Leadership & Organization Development Journal , vol.22 , pp. 372-381
    • Bovey, W.H.1    Hede, A.2
  • 8
    • 33644849074 scopus 로고    scopus 로고
    • Talking about change. Understanding employee responses through qualitative research
    • Bryant, M. (2006), "Talking about change. Understanding employee responses through qualitative research" in Management Decision, Vol. 44, pp. 246-58.
    • (2006) Management Decision , vol.44 , pp. 246-258
    • Bryant, M.1
  • 9
    • 8644262392 scopus 로고    scopus 로고
    • Conversion stories as shifting narratives of organizational change
    • Bryant, M. and Wolfram Cox, J. (2004), "Conversion stories as shifting narratives of organizational change" in Journal of Organizational Change Management, Vol. 17, pp. 578-92.
    • (2004) Journal of Organizational Change Management , vol.17 , pp. 578-592
    • Bryant, M.1    Wolfram Cox, J.2
  • 10
    • 33744505130 scopus 로고    scopus 로고
    • The meaning of work. The challenge of regaining employee engagement and reducing cynicism
    • Cartwright, S. and Holmes, N. (2006), "The meaning of work. The challenge of regaining employee engagement and reducing cynicism" in Human Resource Management Review, Vol. 16, pp. 199-208.
    • (2006) Human Resource Management Review , vol.16 , pp. 199-208
    • Cartwright, S.1    Holmes, N.2
  • 11
    • 33645808717 scopus 로고    scopus 로고
    • Postscript of change: Survivors' retrospective views of organizational changes
    • Chreim, S. (2006), "Postscript of change: survivors' retrospective views of organizational changes" in Personnel Review, Vol. 35, pp. 315-35.
    • (2006) Personnel Review , vol.35 , pp. 315-335
    • Chreim, S.1
  • 12
    • 84986157165 scopus 로고    scopus 로고
    • Downsizing, delayering and careers: The survivors' perspective
    • Ebadan, G. and Winstanley, D. (1997), "Downsizing, delayering and careers: the survivors' perspective" in Human Relations Journal, Vol. 7, pp. 79-91.
    • (1997) Human Relations Journal , vol.7 , pp. 79-91
    • Ebadan, G.1    Winstanley, D.2
  • 13
    • 28744443786 scopus 로고    scopus 로고
    • Organizational change and self-concept threats: A theoretical perspective and a case study
    • Eilam, G. and Shamir, B. (2005), "Organizational change and self-concept threats: a theoretical perspective and a case study" in Journal of Applied Behavioral Science, Vol. 41, pp. 399-421.
    • (2005) Journal of Applied Behavioral Science , vol.41 , pp. 399-421
    • Eilam, G.1    Shamir, B.2
  • 15
    • 29144520455 scopus 로고    scopus 로고
    • Cognition and hierarchy: Rethinking the microfoundations of capabilities development
    • Gavetti, G. (2005), "Cognition and hierarchy: rethinking the microfoundations of capabilities development" in Organization Science, Vol. 16, pp. 599-617.
    • (2005) Organization Science , vol.16 , pp. 599-617
    • Gavetti, G.1
  • 16
    • 84989078344 scopus 로고
    • Strategy implementation versus middle management self-interest
    • Guth, W.D. and MacMillan, I.C. (1986), "Strategy implementation versus middle management self-interest" in Strategic Management Journal, Vol. 7, pp. 313-27.
    • (1986) Strategic Management Journal , vol.7 , pp. 313-327
    • Guth, W.D.1    MacMillan, I.C.2
  • 18
    • 85012483482 scopus 로고    scopus 로고
    • A meta-analytic examination of the correlates of the three dimensions of burnout
    • Lee, R.T. and Ashforth, B.E. (1996), "A meta-analytic examination of the correlates of the three dimensions of burnout" in Journal of Applied Psychology, Vol. 81, pp. 123-33.
    • (1996) Journal of Applied Psychology , vol.81 , pp. 123-133
    • Lee, R.T.1    Ashforth, B.E.2
  • 19
    • 85106207795 scopus 로고    scopus 로고
    • Influence of participation in strategic change: Resistance, organizational commitment and change goal achievement
    • Lines, R. (2004), "Influence of participation in strategic change: resistance, organizational commitment and change goal achievement" in Journal of Change Management, Vol. 4, pp. 193-215.
    • (2004) Journal of Change Management , vol.4 , pp. 193-215
    • Lines, R.1
  • 20
    • 78651329545 scopus 로고    scopus 로고
    • Studying processes in and around organizations
    • Buchanan, D.A., Bryman, A. (Eds.), Sage Publications, Newbury Park, CA
    • Langley, A. (2009), "Studying processes in and around organizations" in Buchanan, D.A. and Bryman, A. (Eds.), The Sage Handbook of Organizational Research Methods, Sage Publications, Newbury Park, CA, pp. 409-26.
    • (2009) The Sage Handbook of Organizational Research Methods , pp. 409-426
    • Langley, A.1
  • 21
    • 33645143150 scopus 로고    scopus 로고
    • The contribution of core employees to organizational capabilities and efficiency
    • Lopez-Cabrales, A., Valle, R. and Herrero, I. (2006), "The contribution of core employees to organizational capabilities and efficiency" in Human Resource Management, Vol. 45, pp. 81-109.
    • (2006) Human Resource Management , vol.45 , pp. 81-109
    • Lopez-Cabrales, A.1    Valle, R.2    Herrero, I.3
  • 22
    • 0036337378 scopus 로고    scopus 로고
    • The corruption of managerial techniques
    • Lozeau, D., Langley, A. and Denis, J. (2002), "The corruption of managerial techniques" in Human Relations, Vol. 55, pp. 537-64.
    • (2002) Human Relations , vol.55 , pp. 537-564
    • Lozeau, D.1    Langley, A.2    Denis, J.3
  • 23
    • 0032383110 scopus 로고    scopus 로고
    • Explaining how survivors respond to downsizing: The role of trust, empowerment, justice and work redesign
    • Mishra, A.K. and Spreitzer, G.N. (1998), "Explaining how survivors respond to downsizing: the role of trust, empowerment, justice and work redesign" in Academy of Management Review, Vol. 23, pp. 567-88.
    • (1998) Academy of Management Review , vol.23 , pp. 567-588
    • Mishra, A.K.1    Spreitzer, G.N.2
  • 24
    • 0034335455 scopus 로고    scopus 로고
    • Organizational silence: A barrier to change and development in a pluralistic world
    • Morrison, E.W. and Milliken, F.J. (2000), "Organizational silence: a barrier to change and development in a pluralistic world" in Academy of Management Review, Vol. 25, pp. 706-25.
    • (2000) Academy of Management Review , vol.25 , pp. 706-725
    • Morrison, E.W.1    Milliken, F.J.2
  • 25
    • 34249651424 scopus 로고    scopus 로고
    • Organizational cynicism: Extending the exit, voice, loyalty and neglect model of employees' responses to adverse conditions in the workplace
    • Naus, F., Iterson, A. and Roe, R. (2007), "Organizational cynicism: extending the exit, voice, loyalty and neglect model of employees' responses to adverse conditions in the workplace" in Human Relations, Vol. 60, pp. 683-718.
    • (2007) Human Relations , vol.60 , pp. 683-718
    • Naus, F.1    Iterson, A.2    Roe, R.3
  • 26
    • 0025406964 scopus 로고
    • The ten stages of change
    • Perlman, D. and Takacs, G.J. (1990), "The ten stages of change" in Nursing Management, Vol. 21, pp. 33-8.
    • (1990) Nursing Management , vol.21 , pp. 33-38
    • Perlman, D.1    Takacs, G.J.2
  • 28
    • 0034335519 scopus 로고    scopus 로고
    • Rethinking resistance and recognizing ambivalence: A multidimensional view of attitudes toward an organizational change
    • Piderit, S.K. (2000), "Rethinking resistance and recognizing ambivalence: a multidimensional view of attitudes toward an organizational change" in Academy of Management Review, Vol. 25, pp. 783-4.
    • (2000) Academy of Management Review , vol.25 , pp. 783-784
    • Piderit, S.K.1
  • 29
    • 54849424119 scopus 로고    scopus 로고
    • Ambiguity and ambivalence. Senior managers' accounts of organizational change in a restructured government department
    • Randall, J. and Procter, S. (2008), "Ambiguity and ambivalence. Senior managers' accounts of organizational change in a restructured government department" in Journal of Organizational Change Management, Vol. 21, pp. 686-700.
    • (2008) Journal of Organizational Change Management , vol.21 , pp. 686-700
    • Randall, J.1    Procter, S.2
  • 30
    • 0003153131 scopus 로고    scopus 로고
    • Understanding and managing cynicism about organizational change
    • Reichers, A., Wanous, J.P. and Austen, J.T. (1997), "Understanding and managing cynicism about organizational change" in Academy of Management Executive, Vol. 11, pp. 48-59.
    • (1997) Academy of Management Executive , vol.11 , pp. 48-59
    • Reichers, A.1    Wanous, J.P.2    Austen, J.T.3
  • 31
    • 0037652052 scopus 로고    scopus 로고
    • Organisational justice, trust and the management of change: An exploration
    • Saunders, M.N.K. and Thornhill, A. (2003), "Organisational justice, trust and the management of change: an exploration" in Personnel Review, Vol. 32, pp. 360-75.
    • (2003) Personnel Review , vol.32 , pp. 360-375
    • Saunders, M.N.K.1    Thornhill, A.2
  • 32
    • 0037281745 scopus 로고    scopus 로고
    • Learning by doing something else: Variation, relatedness and the learning curve
    • Schilling, M.A., Vidal, P., Ployhart, R.E. and Marangoni, A. (2003), "Learning by doing something else: variation, relatedness and the learning curve" in Management Science, Vol. 49, pp. 39-56.
    • (2003) Management Science , vol.49 , pp. 39-56
    • Schilling, M.A.1    Vidal, P.2    Ployhart, R.E.3    Marangoni, A.4
  • 33
    • 34347271875 scopus 로고    scopus 로고
    • Minds, hearts and deeds: Cognitive, affective and behavioural responses to change
    • Smollan, R.K. (2006), "Minds, hearts and deeds: cognitive, affective and behavioural responses to change" in Journal of Change Management, Vol. 6, No. 2, pp. 143-58.
    • (2006) Journal of Change Management , vol.6 , Issue.2 , pp. 143-158
    • Smollan, R.K.1
  • 35
    • 0342775775 scopus 로고    scopus 로고
    • Dynamic capabilities and strategic management
    • Teece, D.J., Pisano, G. and Shuen, A. (1997), "Dynamic capabilities and strategic management" in Strategic Management Journal, Vol. 18, pp. 509-33.
    • (1997) Strategic Management Journal , vol.18 , pp. 509-533
    • Teece, D.J.1    Pisano, G.2    Shuen, A.3
  • 36
    • 3542993773 scopus 로고    scopus 로고
    • Exploring employees' reactions to strategic change over time: The utilisation of an organisational justice perspective
    • Thornhill, A. and Saunders, M.N.K. (2003), "Exploring employees' reactions to strategic change over time: the utilisation of an organisational justice perspective" in Irish Journal of Management, Vol. 24, pp. 66-86.
    • (2003) Irish Journal of Management , vol.24 , pp. 66-86
    • Thornhill, A.1    Saunders, M.N.K.2
  • 37
    • 0034399255 scopus 로고    scopus 로고
    • Cynicism about organizational change: Measurement, antecedents, and correlates
    • Wanous, J.P., Reichers, A.E. and Austin, J.T. (2000), "Cynicism about organizational change: measurement, antecedents, and correlates" in Group & Organization Management, Vol. 25, pp. 132-53.
    • (2000) Group & Organization Management , vol.25 , pp. 132-153
    • Wanous, J.P.1    Reichers, A.E.2    Austin, J.T.3
  • 39
    • 0036014175 scopus 로고    scopus 로고
    • Deliberate learning and the evolution of dynamic capabilities
    • Zollo, M. and Winter, S.G. (2002), "Deliberate learning and the evolution of dynamic capabilities" in Organization Science, Vol. 13, pp. 339-51.
    • (2002) Organization Science , vol.13 , pp. 339-351
    • Zollo, M.1    Winter, S.G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.