메뉴 건너뛰기




Volumn 58, Issue 4, 2011, Pages 717-729

Global multisourcing strategy: Integrating learning from manufacturing into IT service outsourcing

Author keywords

Information technology (IT) outsourcing; multisourcing strategy; service supply chain; supply base

Indexed keywords

BUSINESS ENVIRONMENTS; CUSTOMIZED INFORMATION; FINANCIAL SERVICE; GLOBAL INFORMATION TECHNOLOGY; IT SERVICES; MANUFACTURING DOMAINS; MULTISOURCING; SERVICE OUTSOURCING; SERVICE SUPPLY CHAINS; SUPPLY BASE; TWO-DIMENSION;

EID: 80054858139     PISSN: 00189391     EISSN: None     Source Type: Journal    
DOI: 10.1109/TEM.2010.2090733     Document Type: Conference Paper
Times cited : (59)

References (64)
  • 2
    • 80054862241 scopus 로고    scopus 로고
    • Should organisations put a size limit on their IT outsourcing contracts?
    • [Online]
    • D. Jones. (2010). Should organisations put a size limit on their IT outsourcing contracts? TPI. Point of View. [Online] Available: Http://www. tpi.net/pdf/pointofview/Size-of-Government-Contracts.pdf.
    • (2010) TPI Point of View
    • Jones, D.1
  • 3
    • 80054849916 scopus 로고    scopus 로고
    • Morrison & Foerster LLP. [Online]. Available:
    • D. Skinner, C. Ford, and N. Stamp. (2009).Global sourcing trends in 2010. Morrison & Foerster LLP. [Online]. Available: Http://www.mofo.com/ docs/pdf/Global-Sourcing-Trends-in-2010.pdf.
    • (2009) Global sourcing trends in 2010
    • Skinner, D.1    Ford, C.2    Stamp, N.3
  • 5
    • 48249127941 scopus 로고    scopus 로고
    • Global multisourcing strategy: The emergence of a supplier portfolio in services offshoring
    • N. Levina and N. Su, "Global multisourcing strategy: The emergence of a supplier portfolio in services offshoring," Decis. Sci., vol. 39, no. 3, pp. 541-570, 2008.
    • (2008) Decis. Sci. , vol.39 , Issue.3 , pp. 541-570
    • Levina, N.1    Su, N.2
  • 6
    • 80054866486 scopus 로고    scopus 로고
    • GM splits IT services work, pulls together rival vendors. Computerworld [Online].
    • P. Thibodeau, J. Ribeiro, and C. Stedman. (2006). GM splits IT services work, pulls together rival vendors. Computerworld [Online]. http://www. computerworld.com/s/article/108378/GM-Splits-IT-Services-Work-Pulls-Together- Rival-Vendors.
    • (2006)
    • Thibodeau, P.1    Ribeiro, J.2    Stedman, C.3
  • 7
    • 80054853128 scopus 로고    scopus 로고
    • FinancialWire. (Multi-sourcing of IT, the way ahead? InsuranceNewsNet. com, Inc. [Online].Available:
    • FinancialWire. (2008). Multi-sourcing of IT, the way ahead? InsuranceNewsNet. com, Inc. [Online].Available: Http://insurancenewsnet.com/ article.aspx?n=1&neID=20080226375.4-28a401354750142c..
    • (2008)
  • 8
    • 80054848634 scopus 로고    scopus 로고
    • Accenture Power of many: Maximizing the multi-source IT operating model for high performance. The Point [Online]. Available:
    • Accenture. (2006). Power of many: Maximizing the multi-source IT operating model for high performance. The Point [Online]. 6(5). Available: Http://www.accenture.com/NR/rdonlyres/A6DD4361-9FC5-4D87-BD76-AEF32E0024B7/0/ point44LV.pdf.
    • (2006) , vol.6 , Issue.5
  • 9
    • 0032388980 scopus 로고    scopus 로고
    • Using multiple suppliers tomitigate the risks of IT outsourcing in two UK companies: ICI and Wessex Water
    • W. Currie, "Using multiple suppliers tomitigate the risks of IT outsourcing in two UK companies: ICI and Wessex Water," J. Inf. Technol., vol. 13, no. 3, pp. 169-180, 1998.
    • (1998) J. Inf. Technol. , vol.13 , Issue.3 , pp. 169-180
    • Currie, W.1
  • 10
    • 0000744826 scopus 로고    scopus 로고
    • Analysing four types of IT sourcing decisions in the context of scale, client/supplier interdependency and risk mitigation
    • W. L. Currie and L. P. Willcocks, "Analysing four types of IT sourcing decisions in the context of scale, client/supplier interdependency, and risk mitigation," Inf. Syst. J., vol. 8, no. 2, pp. 119-143, 1998. (Pubitemid 128470947)
    • (1998) Information Systems Journal , vol.8 , Issue.2 , pp. 119-143
    • Currie, W.L.1    Willcocks, L.P.2
  • 11
    • 41049104618 scopus 로고    scopus 로고
    • Managing dispersed expertise in IT offshore outsourcing: Lessons from Tata Consulting Services
    • I. Oshri, J. Kotlarsky, and L.Willcocks, "Managing dispersed expertise in IT offshore outsourcing: Lessons from Tata Consulting Services," MIS Q Executive, vol. 6, no. 2, pp. 53-65, 2007.
    • (2007) MIS Q Executive , vol.6 , Issue.2 , pp. 53-65
    • Oshri, I.1    Kotlarsky, J.2    Willcocks, L.3
  • 12
    • 33749049831 scopus 로고    scopus 로고
    • Supply base reduction: An empirical study of critical success factors
    • J. A. Ogden, "Supply base reduction: An empirical study of critical success factors," J. Supply Chain Manage., vol. 42, no. 4, pp. 29-39, 2006.
    • (2006) J. Supply Chain Manage. , vol.42 , Issue.4 , pp. 29-39
    • Ogden, J.A.1
  • 13
    • 84968188678 scopus 로고
    • Managing suppliers: Incentive systems in Japanese and U.S. industry
    • J. McMillan, "Managing suppliers: Incentive systems in Japanese and U.S. industry," California Manage. Rev., vol. 32, no. 4, pp. 38-55, 1990.
    • (1990) California Manage. Rev. , vol.32 , Issue.4 , pp. 38-55
    • McMillan, J.1
  • 14
    • 10444245890 scopus 로고    scopus 로고
    • Building deep supplier relationships
    • J. K. Liker and T.Y. Choi, "Building deep supplier relationships," Harvard Bus. Rev., vol. 82, no. 12, pp. 104-113, 2004.
    • (2004) Harvard Bus. Rev. , vol.82 , Issue.12 , pp. 104-113
    • Liker, J.K.1    Choi, T.Y.2
  • 15
    • 0001544691 scopus 로고    scopus 로고
    • An empirical investigation of information technology sourcing practices: Lessons from experience
    • M. C. Lacity and L. P. Willcocks, "An empirical investigation of information technology sourcing practices: Lessons from experience," MIS Quart., vol. 22, no. 3, pp. 363-408, 1998.
    • (1998) MIS Quart. , vol.22 , Issue.3 , pp. 363-408
    • Lacity, M.C.1    Willcocks, L.P.2
  • 16
    • 0344269025 scopus 로고    scopus 로고
    • Multi-vendor sourcing in a retail supply chain
    • N. Agrawal, S. A. Smith, and A. A. Tsay, "Multi-vendor sourcing in a retail supply chain," Prod. Oper. Manage., vol. 11, no. 2, pp. 157-182, 2002.
    • (2002) Prod. Oper. Manage. , vol.11 , Issue.2 , pp. 157-182
    • Agrawal, N.1    Smith, S.A.2    Tsay, A.A.3
  • 18
    • 84989036156 scopus 로고
    • Parallel sourcing and supplier performance in the Japanese automobile industry
    • J. Richardson, "Parallel sourcing and supplier performance in the Japanese automobile industry," Strategic Manage. J., vol. 14, no. 5, pp. 339-350, 1993.
    • (1993) Strategic Manage.J. , vol.14 , Issue.5 , pp. 339-350
    • Richardson, J.1
  • 19
    • 0035342309 scopus 로고    scopus 로고
    • Supply networks and complex adaptive systems: Control versus emergence
    • DOI 10.1016/S0272-6963(00)00068-1, PII S0272696300000681
    • T. Y. Choi, K. J. Dooley, and M. Rungtusanatham, "Supply networks and complex adaptive systems: Control versus emergence," J. Oper.Manage., vol. 19, no. 3, pp. 351-366, 2001. (Pubitemid 32284804)
    • (2001) Journal of Operations Management , vol.19 , Issue.3 , pp. 351-366
    • Choi, T.Y.1    Dooley, K.J.2    Rungtusanatham, M.3
  • 20
    • 33747891996 scopus 로고    scopus 로고
    • The supply base and its complexity: Implications for transaction costs, risks, responsiveness, and innovation
    • DOI 10.1016/j.jom.2005.07.002, PII S0272696305001233
    • T. Y. Choi and D. R. Krause, "The supply base, and its complexity: Implications for transaction costs, risks, responsiveness, and innovation," J. Oper. Manage., vol. 24, no. 5, pp. 637-652, 2006. (Pubitemid 44291858)
    • (2006) Journal of Operations Management , vol.24 , Issue.5 , pp. 637-652
    • Choi, T.Y.1    Krause, D.R.2
  • 21
    • 84990566614 scopus 로고
    • Decisions to outsource information systems functions: Testing a strategy-Theoretic discrepancy model
    • J. T. C. Teng, M. J. Cheon, and V. Grover, "Decisions to outsource information systems functions: Testing a strategy-Theoretic discrepancy model," Decis. Sci., vol. 26, no. 1, pp. 75-103, 1995.
    • (1995) Decis. Sci. , vol.26 , Issue.1 , pp. 75-103
    • Teng, J.T.C.1    Cheon, M.J.2    Grover, V.3
  • 22
    • 0035279002 scopus 로고    scopus 로고
    • Tactical approaches for alleviating distance in global software development
    • DOI 10.1109/52.914734
    • E. Carmel and R. Agarwal, "Tactical approaches for alleviating distance in global software development," IEEE Softw., vol. 18, no. 2, pp. 22-29, Mar./Apr. 2001. (Pubitemid 32293336)
    • (2001) IEEE Software , vol.18 , Issue.2 , pp. 22-29
    • Carmel, E.1    Agarwal, R.2
  • 23
    • 27344447595 scopus 로고    scopus 로고
    • Information systems outsourcing: A survey, and analysis of the literature
    • J. Dibbern, T. Goles, R. Hirschheim, and B. Jayatilaka, "Information systems outsourcing: A survey, and analysis of the literature," Database Adv. Inf. Syst., vol. 35, no. 4, pp. 6-102, 2004.
    • (2004) Database Adv. Inf. Syst. , vol.35 , Issue.4 , pp. 6-102
    • Dibbern, J.1    Goles, T.2    Hirschheim, R.3    Jayatilaka, B.4
  • 24
    • 9744285772 scopus 로고    scopus 로고
    • A resource-based perspective on information technology capability, and firm performance: An empirical investigation
    • A. S. Bharadwaj, "A resource-based perspective on information technology capability, and firm performance: An empirical investigation," MIS Quart., vol. 24, no. 1, pp. 169-196, 2000.
    • (2000) MIS Quart. , vol.24 , Issue.1 , pp. 169-196
    • Bharadwaj, A.S.1
  • 26
    • 0000403739 scopus 로고    scopus 로고
    • Production and transaction economies and IS outsourcing: A study of the U.S. banking industry
    • S. Ang and D. W. Straub, "Production and transaction economies and IS outsourcing: A study of the U.S. banking industry," MIS Quart., vol. 22, no. 4, pp. 535-552, 1998.
    • (1998) MIS Quart. , vol.22 , Issue.4 , pp. 535-552
    • Ang, S.1    Straub, D.W.2
  • 28
    • 71549131677 scopus 로고
    • The impact of information technology on the organization of economic activity: The "move to the middle" hypothesis
    • E. K. Clemons, S. Reddi, and S. Row, "The impact of information technology on the organization of economic activity: The "move to the middle" hypothesis," J. Manage. Inf. Syst., vol. 10, no. 2, pp. 9-35, 1993.
    • (1993) J. Manage. Inf. Syst. , vol.10 , Issue.2 , pp. 9-35
    • Clemons, E.K.1    Reddi, S.2    Row, S.3
  • 29
    • 9344261775 scopus 로고    scopus 로고
    • Managing risk to avoid supply chain breakdown
    • S. Chopra and M. Sodhi, "Managing risk to avoid supply chain breakdown," MIT Sloan Manage. Rev., vol. 46, no. 1, pp. 53-61, 2004.
    • (2004) MIT Sloan Manage. Rev. , vol.46 , Issue.1 , pp. 53-61
    • Chopra, S.1    Sodhi, M.2
  • 30
    • 70450057678 scopus 로고    scopus 로고
    • Shared services transformation: Conceptualization and valuation from the perspective of real options
    • N. Su, R. Akkiraju, N. Nayak, and R. Goodwin, "Shared services transformation: Conceptualization and valuation from the perspective of real options," Decis. Sci., vol. 40, no. 3, pp. 381-402, 2009.
    • (2009) Decis. Sci. , vol.40 , Issue.3 , pp. 381-402
    • Su, N.1    Akkiraju, R.2    Nayak, N.3    Goodwin, R.4
  • 31
    • 0002853376 scopus 로고
    • IT outsourcing: Maximize flexibility and control
    • M. C. Lacity, L. P.Willcocks, and D. F. Feeny, "IT outsourcing: Maximize flexibility and control," Harvard Bus. Rev., vol. 73, no. 3, pp. 84-93 , 1995.
    • (1995) Harvard Bus. Rev. , vol.73 , Issue.3 , pp. 84-93
    • Lacity, M.C.1    Willcocks, L.P.2    Feeny, D.F.3
  • 32
    • 48249145772 scopus 로고    scopus 로고
    • Strategic maneuvers for outsourcing flexibility: An empirical assessment
    • S. K. Sia, C. Koh, and C. X. Tan, "Strategic maneuvers for outsourcing flexibility: An empirical assessment," Decis. Sci., vol. 39, no. 3, pp. 407-443, 2008.
    • (2008) Decis. Sci. , vol.39 , Issue.3 , pp. 407-443
    • Sia, S.K.1    Koh, C.2    Tan, C.X.3
  • 33
    • 0030362731 scopus 로고    scopus 로고
    • Valuation of the operating flexibility of multinational corporations
    • L. Allen and C. Pantzalis, "Valuation of the operating flexibility of multinational corporations," J. Int. Bus. Stud., vol. 27, no. 4, pp. 633-653, 1996. (Pubitemid 126314547)
    • (1996) Journal of International Business Studies , vol.27 , Issue.4 , pp. 633-653
    • Allen, L.1    Pantzalis, C.2
  • 34
    • 0002242575 scopus 로고    scopus 로고
    • Outsourcing innovation: The new engine of growth
    • J. B. Quinn, "Outsourcing innovation: The new engine of growth," Sloan Manage. Rev., vol. 41, pp. 13-28, 2000.
    • (2000) Sloan Manage. Rev. , vol.41 , pp. 13-28
    • Quinn, J.B.1
  • 35
    • 0002366903 scopus 로고    scopus 로고
    • Strategic outsourcing: Leveraging knowledge capabilities
    • J. B. Quinn, "Strategic outsourcing: Leveraging knowledge capabilities," Sloan Manage. Rev., vol. 40, no. 4, pp. 9-21, 1999.
    • (1999) Sloan Manage. Rev. , vol.40 , Issue.4 , pp. 9-21
    • Quinn, J.B.1
  • 36
    • 44649110052 scopus 로고    scopus 로고
    • Fundamentals of service science
    • P. P. Maglio and J. Spohrer, "Fundamentals of service science," J. Acad. Marketing Sci., vol. 36, no. 1, pp. 18-20, 2008.
    • (2008) J. Acad. Marketing Sci. , vol.36 , Issue.1 , pp. 18-20
    • Maglio, P.P.1    Spohrer, J.2
  • 37
    • 44449169838 scopus 로고    scopus 로고
    • Innovating or doing as told? Status differences and overlapping boundaries in offshore collaboration
    • N. Levina and E. Vaast, "Innovating or doing as told? Status differences, and overlapping boundaries in offshore collaboration," MISQuart., vol. 32, no. 2, pp. 307-332, 2008. (Pubitemid 351762935)
    • (2008) MIS Quarterly: Management Information Systems , vol.32 , Issue.2 , pp. 307-332
    • Levina, N.1    Vaast, E.2
  • 38
    • 38949141931 scopus 로고    scopus 로고
    • Transformational offshore outsourcing: Empirical evidence from alliances in China
    • DOI 10.1016/j.jom.2007.02.011, PII S027269630700054X
    • Y. Li, Y. Liu, M. Li, and H. Wu, "Transformational offshore outsourcing: Empirical evidence from alliances in China," J. Oper. Manage., vol. 26, no. 2, pp. 257-274, 2008. (Pubitemid 351222689)
    • (2008) Journal of Operations Management , vol.26 , Issue.2 , pp. 257-274
    • Li, Y.1    Liu, Y.2    Li, M.3    Wu, H.4
  • 39
    • 0001287023 scopus 로고    scopus 로고
    • The effect of service quality and partnership on the outsourcing of information systems functions
    • V. Grover, M. J. Cheon, and T. C. Teng, "The effect of service quality and partnership on the outsourcing of information systems functions," J. Manage. Inf. Syst., vol. 12, no. 4, pp. 89-116, 1996. (Pubitemid 126704856)
    • (1996) Journal of Management Information Systems , vol.12 , Issue.4 , pp. 89-116
    • Grover, V.1
  • 40
    • 0033277427 scopus 로고    scopus 로고
    • Effect of partnership quality on is outsourcing success: Conceptual framework and empirical validation
    • J. N. Lee and Y. G. Kim, "Effect of partnership quality on is outsourcing success: Conceptual framework and empirical validation," J. Manage. Inf. Syst., vol. 15, no. 4, pp. 29-61, 1999.
    • (1999) J. Manage. Inf. Syst. , vol.15 , Issue.4 , pp. 29-61
    • Lee, J.N.1    Kim, Y.G.2
  • 41
    • 0001312089 scopus 로고
    • SERVQUAL: A multipleitem scale for measuring consumer perceptions of service quality
    • A. Parasuraman, V. Zeitham, and L. Berry, "SERVQUAL: A multipleitem scale for measuring consumer perceptions of service quality," J. Retailing, vol. 64, no. 1, pp. 12-40, 1988.
    • (1988) J. Retailing , vol.64 , Issue.1 , pp. 12-40
    • Parasuraman, A.1    Zeitham, V.2    Berry, L.3
  • 42
    • 0001827031 scopus 로고
    • Time-The next source of competitive advantage
    • G. Stalk, "Time-The next source of competitive advantage," Harvard Bus. Rev., vol. 66, no. 4, pp. 41-51, 1988.
    • (1988) Harvard Bus. Rev. , vol.66 , Issue.4 , pp. 41-51
    • Stalk, G.1
  • 43
    • 0142166973 scopus 로고    scopus 로고
    • Outsourcing to outmanoeuvre: Outsourcing re-defines competitive strategy and structure
    • C. Baden-Fuller, D. Targett, and B. Hunt, "Outsourcing to outmanoeuvre: Outsourcing re-defines competitive strategy and structure," Eur. Manage. J., vol. 18, no. 3, pp. 285-295, 2000.
    • (2000) Eur. Manage.J. , vol.18 , Issue.3 , pp. 285-295
    • Baden-Fuller, C.1    Targett, D.2    StalkHunt, B.3
  • 44
    • 0002353662 scopus 로고    scopus 로고
    • Strategic intent for IT outsourcing
    • A. DiRomualdo and V. Gurbaxani, "Strategic intent for IT outsourcing," Sloan Manage. Rev., vol. 39, no. 4, pp. 67-80, 1998.
    • (1998) Sloan Manage. Rev. , vol.39 , Issue.4 , pp. 67-80
    • DiRomualdo, A.1    Gurbaxani, V.2
  • 45
    • 29544436609 scopus 로고    scopus 로고
    • IT outsourcing and core is caparilities: Challenges and lessons at Dupont
    • DOI 10.1201/1078.10580530/45769.23.1.20061201/91772.6
    • L. P. Willcocks and D. Feeny, "IT outsourcing, and core IS capabilities: Challenges and lessons at Dupont," Inf. Syst. Manage., vol. 23, no. 1, pp. 49-56, 2006. (Pubitemid 43017288)
    • (2006) Information Systems Management , vol.23 , Issue.1 , pp. 49-56
    • Willcocks, L.P.1    Feeny, D.2
  • 46
    • 27344451131 scopus 로고    scopus 로고
    • IT outsourcing configuration: Research into defining and designing outsourcing arrangements
    • DOI 10.1016/j.jsis.2005.07.001, PII S0963868705000375
    • S. Cullen, P. B. Seddon, and L. P. Willcocks, "IT outsourcing configuration: Research into defining and designing outsourcing arrangements," J. Strategic Inf. Syst., vol. 14, pp. 357-387, 2005. (Pubitemid 41525798)
    • (2005) Journal of Strategic Information Systems , vol.14 , Issue.4 , pp. 357-387
    • Cullen, S.1    Seddon, P.B.2    Willcocks, L.P.3
  • 47
    • 1542526175 scopus 로고    scopus 로고
    • Achieving world-class supplier quality
    • R. J. Trent and R. M. Monczka, "Achieving world-class supplier quality," Total Quality Manage., vol. 10, no. 6, pp. 927-938, 1999.
    • (1999) Total Quality Manage. , vol.10 , Issue.6 , pp. 927-938
    • Trent, R.J.1    Monczka, R.M.2
  • 48
    • 0040898733 scopus 로고    scopus 로고
    • Can market-based contracts substitute for alliances in high technology markets?
    • M. Nordberg, A. Campbell, and A. Verbeke, "Can market-based contracts substitute for alliances in high technology markets?," J. Int. Bus. Stud., vol. 27, no. 5, pp. 963-979, 1996. (Pubitemid 126333653)
    • (1996) Journal of International Business Studies , vol.27 , Issue.5 , pp. 963-979
    • Nordberg, M.1    Campbell, A.J.2    Verbeke, A.3
  • 49
    • 0033423256 scopus 로고    scopus 로고
    • Technological uncertainty, buyer preferences and supplier assurances: An examination of Pacific Rim purchasing arrangements
    • K. Celly, R. Spekman, and J. Kamauff, "Technological uncertainty, buyer preferences and supplier assurances: An examination of Pacific Rim purchasing arrangements," J. Int. Bus. Stud., vol. 30, no. 2, pp. 297-316, 1999.
    • (1999) J. Int. Bus. Stud. , vol.30 , Issue.2 , pp. 297-316
    • Celly, K.1    Spekman, R.2    Kamauff, J.3
  • 50
    • 4444374135 scopus 로고    scopus 로고
    • From the vendor's perspective: Exploring the value proposition in IT outsourcing
    • N. Levina and J.Ross, "From the vendor's perspective: Exploring the value proposition in IT outsourcing," MIS Quart., vol. 27, no. 3, pp. 331-364, 2003.
    • (2003) MIS Quart. , vol.27 , Issue.3 , pp. 331-364
    • Levina, N.1    Ross, J.2
  • 51
    • 12844269321 scopus 로고    scopus 로고
    • Where do capabilities come from and how do they matter? A study in the software services industry
    • DOI 10.1002/smj.433
    • S. K. Ethiraj, P. Kale, M. S. Krishnan, and J. V. Singh, "Where do capabilities come from and how do they matter? A study in the software services industry," Strategic Manage. J., vol. 26, no. 1, pp. 25-45, 2005. (Pubitemid 40162622)
    • (2005) Strategic Management Journal , vol.26 , Issue.1 , pp. 25-45
    • Ethiraj, S.K.1    Kale, P.2    Krishnan, M.S.3    Singh, J.V.4
  • 52
    • 0033193957 scopus 로고    scopus 로고
    • Supply base rationalisation: Myth or reality?
    • P. D. Cousins, "Supply base rationalisation: Myth or reality?," Eur. J. Purchasing Supply Manage., vol. 5, pp. 143-155, 1999.
    • (1999) Eur. J. Purchasing Supply Manage. , vol.5 , pp. 143-155
    • Cousins, P.D.1
  • 54
    • 33845459676 scopus 로고    scopus 로고
    • Bringing IT back: An analysis of the decision to backsource or switch vendors
    • DOI 10.1111/j.1540-5414.2006.00140.x
    • D. Whitten and D. Leidner, "Bringing IT back: An analysis of the decision to backsource or switch vendors," Decis. Sci., vol. 37, no. 4, pp. 605-621, 2006. (Pubitemid 44893173)
    • (2006) Decision Sciences , vol.37 , Issue.4 , pp. 605-621
    • Whitten, D.1    Leidner, D.2
  • 55
    • 0031097789 scopus 로고    scopus 로고
    • The art of continuous change: Linking complexity theory and time-paced evolution in relentlessly shifting organizations
    • S. Brown and K. Eisenhardt, "The art of continuous change: Linking complexity theory and time-based evolution in relentlessly shifting organizations," Admin. Sci. Quart., vol. 42, no. 1, pp. 1-34, 1997. (Pubitemid 127172357)
    • (1997) Administrative Science Quarterly , vol.42 , Issue.1 , pp. 1-34
    • Brown, S.L.1    Eisenhardt, K.M.2
  • 56
    • 0034336937 scopus 로고    scopus 로고
    • Collaboration networks, structural holes, and innovation: A longitudinal study
    • G. Ahuja, "Collaboration networks, structural holes, and innovation: A longitudinal study," Admin. Sci. Quart., vol. 45, no. 2, pp. 425-455, 2000.
    • (2000) Admin. Sci. Quart. , vol.45 , Issue.2 , pp. 425-455
    • Ahuja, G.1
  • 57
    • 0036267899 scopus 로고    scopus 로고
    • The role of trust and relationship structure in improving supply chain responsiveness
    • R. B. Handfield andC.Bechtel, "The role of trust and relationship structure in improving supply chain responsiveness," Ind. Marketing Manage., vol. 31, no. 4, pp. 367-382, 2002.
    • (2002) Ind. Marketing Manage. , vol.31 , Issue.4 , pp. 367-382
    • Handfield, R.B.1    Bechtel, C.2
  • 58
    • 0030194501 scopus 로고    scopus 로고
    • Supplier development: Customers as a catalyst of process change
    • DOI 10.1016/S0007-6813(96)90050-6
    • J. L. Hartley and T. Y. Choi, "Supplier development: Customers as a catalyst of process change," Bus. Horizons, vol. 39, no. 4, pp. 37-44, 1996. (Pubitemid 126168314)
    • (1996) Business Horizons , vol.39 , Issue.4 , pp. 37-44
    • Hartley, J.L.1    Choi, T.Y.2
  • 59
    • 0001253762 scopus 로고
    • From vendors to partners: Information technology and incomplete contracts in buyer-supplier relationships
    • Y. Bakos and E. Brynjolfsson, "From vendors to partners: Information technology and incomplete contracts in buyer-supplier relationships," J. Org. Comput., vol. 3, no. 3, pp. 301-328, 1993.
    • (1993) J. Org. Comput. , vol.3 , Issue.3 , pp. 301-328
    • Bakos, Y.1    Brynjolfsson, E.2
  • 60
    • 18544373541 scopus 로고    scopus 로고
    • The dark side of close relationships
    • E. Anderson and S. D. Jap, "The dark side of close relationships," Sloan Manage. Rev., vol. 46, no. 3, pp. 75-82, 2005.
    • (2005) Sloan Manage. Rev. , vol.46 , Issue.3 , pp. 75-82
    • Anderson, E.1    Jap, S.D.2
  • 61
    • 47649089845 scopus 로고    scopus 로고
    • Sustainable IT outsourcing success: Let enterprise architecture be your guide
    • J. W. Ross and C. M. Beath, "Sustainable IT outsourcing success: Let enterprise architecture be your guide," MISQ Executive, vol. 5, no. 4, pp. 181-192, 2006.
    • (2006) MISQ Executive , vol.5 , Issue.4 , pp. 181-192
    • Ross, J.W.1    Beath, C.M.2
  • 62
    • 0033338075 scopus 로고    scopus 로고
    • Bundling information goods: Pricing, profits, and efficiency
    • Y. Bakos and E. Brynjolfsson, "Bundling information goods: Pricing, profits, and efficiency," Manage. Sci., vol. 45, no. 12, pp. 1613-1630, 1999. (Pubitemid 30561193)
    • (1999) Management Science , vol.45 , Issue.12 , pp. 1613-1630
    • Bakos, Y.1    Brynjolfsson, E.2
  • 64
    • 0001268563 scopus 로고
    • What constitutes a theoretical contribution?
    • D. A. Whetten, "What constitutes a theoretical contribution?," Acad. Manage. Rev., vol. 14, no. 4, pp. 490-495, 1989.
    • (1989) Acad. Manage. Rev. , vol.14 , Issue.4 , pp. 490-495
    • Whetten, D.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.