메뉴 건너뛰기




Volumn 58, Issue 4, 2011, Pages 786-798

Hallowed grounds: The role of cultural values, practices, and institutions in TMS in an offshored complex engineering services project

Author keywords

Culture; engineering services; longitudinal case study; offshoring; transactive memory systems (TMSs)

Indexed keywords

COMPLEX ENGINEERING; COORDINATION MECHANISMS; CULTURAL DIFFERENCE; CULTURAL VALUE; ENGINEERING EXPERTISE; ENGINEERING SERVICES; ENGINEERING TEAMS; LONGITUDINAL CASE STUDY; OFFSHORING; TEAM MEMBERS; TRANSACTIVE MEMORY SYSTEMS; TRANSACTIVE MEMORY SYSTEMS (TMSS);

EID: 80054855157     PISSN: 00189391     EISSN: None     Source Type: Journal    
DOI: 10.1109/TEM.2010.2091133     Document Type: Conference Paper
Times cited : (28)

References (62)
  • 2
    • 0036788285 scopus 로고    scopus 로고
    • Knowledge integration in virtual teams: The potential role of knowledge management systems
    • M. Alavi and A. Tiwana, "Knowledge integration in virtual teams: The potential role of knowledge management systems," J. Amer. Soc. Info. Sci. Tech., vol. 53, no. 12, pp. 1029-1037, 2002.
    • (2002) J. Amer. Soc. Info. Sci. Tech. , vol.53 , Issue.12 , pp. 1029-1037
    • Alavi, M.1    Tiwana, A.2
  • 5
    • 0141872909 scopus 로고    scopus 로고
    • Transactive memory in organizational groups: The effects of content, consensus, specialization, and accuracy on group performance
    • DOI 10.1037/0021-9010.88.5.866
    • J. R. Austin, "Transactive memory in organizational groups: The effects of content, consensus, specialization, and accuracy on group performance," J. Appl. Psychol., vol. 88, no. 5, pp. 866-878, 2003. (Pubitemid 37239702)
    • (2003) Journal of Applied Psychology , vol.88 , Issue.5 , pp. 866-878
    • Austin, J.R.1
  • 6
    • 2442501335 scopus 로고
    • Bali: The value system of a steady state
    • M. Fortes, Ed. Oxford, U.K: Clarendon Press
    • G. Bateson, "Bali: The value system of a steady state," in Social Struc.: Studies Presented to A. R. Radcliffe-Brown,M. Fortes, Ed. Oxford, U.K: Clarendon Press, 1949, pp. 35-53.
    • (1949) Social Struc.: Studies Presented to A. R. Radcliffe-Brown , pp. 35-53
    • Bateson, G.1
  • 7
    • 80054872396 scopus 로고
    • Cambridge
    • Cambridge, UK: Cambridge Univ. Press
    • P.Bourdieu, "Cambridge,," in in Outline Theory Practice. Cambridge, UK: Cambridge Univ. Press, 1977.
    • (1977) Outline Theory Practice
    • Bourdieu, P.1
  • 8
    • 11144330058 scopus 로고    scopus 로고
    • Transactive memory systems in organizations: Matching tasks, expertise, and people
    • DOI 10.1287/orsc.1040.0069
    • D. P. Brandon and A. B. Hollingshead, "Transactive memory systems in organizations:Matching tasks, expertise, and people," Organ. Sci, vol. 15, no. 6, pp. 633-644, 2004. (Pubitemid 40031072)
    • (2004) Organization Science , vol.15 , Issue.6 , pp. 633-644
    • Brandon, D.P.1    Hollingshead, A.B.2
  • 9
    • 30344482234 scopus 로고    scopus 로고
    • Is out of sight, out of mind? An empirical study of social loafing in technology-supported groups
    • DOI 10.1287/isre.1050.0051
    • L.Chidambaram andL.L.Tung, "Is out of sight, out of mind?Anempirical study of social loafing in technology-supported groups," Info. Syst. Res., vol. 16, no. 2, pp. 149-168, 2005. (Pubitemid 43057220)
    • (2005) Information Systems Research , vol.16 , Issue.2 , pp. 149-168
    • Chidambaram, L.1    Tung, L.L.2
  • 10
    • 0035595250 scopus 로고    scopus 로고
    • The mutual knowledge problem and its consequences for dispersed collaboration
    • C. Cramton, "The mutual knowledge problem and its consequences for dispersed collaboration," Organ. Sci., vol. 12, no. 3, pp. 346-371, 2001.
    • (2001) Organ. Sci. , vol.12 , Issue.3 , pp. 346-371
    • Cramton, C.1
  • 11
    • 0242687098 scopus 로고    scopus 로고
    • Communication processes for virtual organizations
    • G. DeSanctis and P. Monge, "Communication processes for virtual organizations," Organ. Sci., vol. 10, no. 6, pp. 693-703, 1999.
    • (1999) Organ. Sci. , vol.10 , Issue.6 , pp. 693-703
    • DeSanctis, G.1    Monge, P.2
  • 13
    • 0042932372 scopus 로고    scopus 로고
    • The management of distributed projects across cultures
    • R. Evaristo, "The management of distributed projects across cultures," J. Global Info. Mgmt., vol. 1, no. 4, pp. 58-70, 2003.
    • (2003) J. Global Info. Mgmt. , vol.1 , Issue.4 , pp. 58-70
    • Evaristo, R.1
  • 14
    • 0034478781 scopus 로고    scopus 로고
    • Coordinating expertise in software development teams
    • S. Faraj and L. Sproull, "Coordinating expertise in software development teams," Mgmt. Sci., vol. 46, no. 12, pp. 1554-1568, 2000. (Pubitemid 32138391)
    • (2000) Management Science , vol.46 , Issue.12 , pp. 1554-1568
    • Faraj, S.1    Sproull, L.2
  • 17
    • 2342537408 scopus 로고    scopus 로고
    • Virtualness and knowledge in teams: Managing the love triangle of organizations, individuals, and information technology
    • T. L. Griffith, J. E. Sawyer, and M. A. Neale, "Virtualness and knowledge in teams: Managing the love triangle of organizations, individuals, and information technology," MIS Quart., vol. 27, no. 2, pp. 265-288, 2003.
    • (2003) MIS Quart. , vol.27 , Issue.2 , pp. 265-288
    • Griffith, T.L.1    Sawyer, J.E.2    Neale, M.A.3
  • 18
    • 0007057653 scopus 로고    scopus 로고
    • When groups consist of multiple nationalities: Towards a new understanding of the implications
    • D. C. Hambrick, S. Canney, S. Davison, S. A. Snell, and C. C. Snow, "When groups consist of multiple nationalities: Towards a new understanding of the implications," Organ. Studies, vol. 19, no. 2, pp. 181-205, 1998. (Pubitemid 128354662)
    • (1998) Organization Studies , vol.19 , Issue.2 , pp. 181-205
    • Hambrick, D.C.1    Davison, S.C.2    Snell, S.A.3    Snow, C.C.4
  • 19
    • 33846628975 scopus 로고    scopus 로고
    • I know I can, but can we? Culture and efficacy beliefs in global virtual teams
    • A. M. Hardin, M. A. Fuller, and R. M. Davison, "I know I can, but can we? Culture and efficacy beliefs in global virtual teams," Small Gr. Res., vol. 38, no. 1, pp. 130-155, 2007.
    • (2007) Small Gr. Res. , vol.38 , Issue.1 , pp. 130-155
    • Hardin, A.M.1    Fuller, M.A.2    Davison, R.M.3
  • 20
    • 84974845280 scopus 로고    scopus 로고
    • ICT in a transition economy: The case of Hungary
    • G. Harindranath, "ICT in a transition economy: The case of Hungary," J. Global Info. Tech. Mgmt., vol. 11, no. 4, pp. 33-55, 2008.
    • (2008) J. Global Info. Tech. Mgmt. , vol.11 , Issue.4 , pp. 33-55
    • Harindranath, G.1
  • 21
    • 0032355796 scopus 로고    scopus 로고
    • Communication, learning, and retrieval in transactive memory systems
    • A. B. Hollingshead, "Communication, learning, and retrieval in transactive memory systems," J. Exp. Social Psychol., vol. 34, no. 5, pp. 423-442, 1998.
    • (1998) J. Exp. Social Psychol. , vol.34 , Issue.5 , pp. 423-442
    • Hollingshead, A.B.1
  • 22
    • 85047682411 scopus 로고    scopus 로고
    • Cognitive interdependence and convergent expectations in transactive memory
    • DOI 10.1037//0022-3514.81.6.1080
    • A. B. Hollingshead, "Cognitive interdependence and convergent expectations in transactive memory," J. Personality Social Psychol., vol. 81, no. 6, pp. 1080-1089, 2001. (Pubitemid 33594531)
    • (2001) Journal of Personality and Social Psychology , vol.81 , Issue.6 , pp. 1080-1089
    • Hollingshead, A.B.1
  • 23
    • 36349004906 scopus 로고    scopus 로고
    • Transactive memory systems in organizations: Implications for knowledge directories
    • DOI 10.1016/j.dss.2007.05.001, PII S0167923607000784
    • P. Jackson and K. Klobas, "Transactive memory systems in organizations: Implications for knowledge directories," Decision Support Syst., vol. 44, no. 2, pp. 409-424, 2008. (Pubitemid 350148218)
    • (2008) Decision Support Systems , vol.44 , Issue.2 , pp. 409-424
    • Jackson, P.1    Klobas, J.2
  • 24
    • 33846235492 scopus 로고    scopus 로고
    • Prospering in a transition economy through information technology-supported organizational learning
    • M. A. Janson, D. Cecez-Kecmanovic, and J. Zupanĉîc, "Prospering in a transition economy through information technology-supported organizational learning," Info. Syst. J., vol. 17, no. 1, pp. 3-36, 2007.
    • (2007) Info. Syst.J. , vol.17 , Issue.1 , pp. 3-36
    • Janson, M.A.1    Cecez-Kecmanovic, D.2    Zupanĉîc, J.3
  • 25
    • 61349176589 scopus 로고    scopus 로고
    • Knowledge collaboration among professionals' protecting national security: Role of transactive memories in ego-centric knowledge networks
    • S. L. Jarvenpaa and A. Majchrzak, "Knowledge collaboration among professionals' protecting national security: Role of transactive memories in ego-centric knowledge networks," Organ. Sci., vol. 19, no. 2, pp. 260-276, 2008.
    • (2008) Organ. Sci. , vol.19 , Issue.2 , pp. 260-276
    • Jarvenpaa, S.L.1    Majchrzak, A.2
  • 27
    • 78649241499 scopus 로고    scopus 로고
    • Global virtual engineering team utilization in the engineering, procurement, and construction industry
    • G. Joseph, "Global virtual engineering team utilization in the engineering, procurement, and construction industry," Computer Integrated Construction Research Program, no. 49, 2005.
    • (2005) Computer Integrated Construction Research Program , Issue.49
    • Joseph, G.1
  • 28
    • 38549134028 scopus 로고    scopus 로고
    • The impact of knowledge coordination on virtual team performance over time
    • P. Kanawattanachai and Y. Yoo, "The impact of knowledge coordination on virtual team performance over time," MIS Quart., vol. 31, no. 4, pp. 783-808, 2007. (Pubitemid 351153312)
    • (2007) MIS Quarterly: Management Information Systems , vol.31 , Issue.4 , pp. 783-808
    • Kanawattanachai, P.1    Yoo, Y.2
  • 29
    • 84889448456 scopus 로고    scopus 로고
    • Conversation as a cultural activity
    • Malden,MA: Blackwell Publishers
    • E. Keating and M. Egbert, "Conversation as a cultural activity," inACompanion to Linguistic Anthropology. Malden,MA: Blackwell Publishers, 2004, pp. 169-196.
    • (2004) ACompanion to Linguistic Anthropology , pp. 169-196
    • Keating, E.1    Egbert, M.2
  • 30
    • 0002973388 scopus 로고
    • Theories of culture
    • R. Keesing, "Theories of culture," Ann. Rev. Anthropol., vol. 3, pp. 73-97, 1974.
    • (1974) Ann. Rev. Anthropol. , vol.3 , pp. 73-97
    • Keesing, R.1
  • 32
    • 0004064564 scopus 로고
    • Cambridge, UK: Cambridge Univ. Press
    • J. Lave, Cognition in Practice. Cambridge, UK: Cambridge Univ. Press, 1988.
    • (1988) Cognition in Practice
    • Lave, J.1
  • 33
    • 33846010136 scopus 로고    scopus 로고
    • Review: A review of culture in information systems research: Toward a theory of information technology culture conflict
    • D. E. Leidner and T. Kayworth, "A review of culture in information systems research: Toward a theory of IT-culture conflict," MIS Quart., vol. 30, no. 2, pp. 357-399, 2006. (Pubitemid 46050496)
    • (2006) MIS Quarterly: Management Information Systems , vol.30 , Issue.2 , pp. 357-399
    • Leidner, D.E.1    Kayworth, T.2
  • 34
    • 44349187454 scopus 로고    scopus 로고
    • Transformational technologies and the creation of new work practices: Making implicit knowledge explicit in task-based offshoring
    • P. M. Leonardi and D. E. Bailey, "Transformational technologies and the creation of new work practices: Making implicit knowledge explicit in task-based offshoring," MIS Quart., vol. 32, no. 2, pp. 411-436, 2008. (Pubitemid 351762939)
    • (2008) MIS Quarterly: Management Information Systems , vol.32 , Issue.2 , pp. 411-436
    • Leonardi, P.M.1    Bailey, D.E.2
  • 35
    • 44449169838 scopus 로고    scopus 로고
    • Innovating or doing as told? Status differences and overlapping boundaries in offshore collaboration
    • N. Levina and E. Vaast, "Innovating or doing as told? Status differences and overlapping boundaries in offshore collaboration," MIS Quart., vol. 32, no. 2, pp. 307-332, 2008. (Pubitemid 351762935)
    • (2008) MIS Quarterly: Management Information Systems , vol.32 , Issue.2 , pp. 307-332
    • Levina, N.1    Vaast, E.2
  • 36
    • 0042328114 scopus 로고    scopus 로고
    • Measuring transactive memory systems in the field: Scale development and validation
    • DOI 10.1037/0021-9010.88.4.587
    • K. Lewis, "Measuring transactive memory systems in the field: Scale development and validation," J. Appl. Psych., vol. 88, no. 4, pp. 587-604, 2003. (Pubitemid 37035423)
    • (2003) Journal of Applied Psychology , vol.88 , Issue.4 , pp. 587-604
    • Lewis, K.1
  • 37
    • 9944264662 scopus 로고    scopus 로고
    • Knowledge and performance in knowledge-worker teams: A longitudinal study of transactive memory systems
    • K. Lewis, "Knowledge and performance in knowledge-worker teams: A longitudinal study of transactive memory systems," Mgmt. Sci., vol. 50, no. 11, pp. 1519-1533, 2004.
    • (2004) Mgmt. Sci. , vol.50 , Issue.11 , pp. 1519-1533
    • Lewis, K.1
  • 38
    • 29144476458 scopus 로고    scopus 로고
    • Transactive memory systems, learning, and learning transfer
    • DOI 10.1287/orsc.1050.0143
    • K. Lewis, D. Lange, and L. Gillis, "Transactive memory systems, learning, and learning transfer," Organ. Sci., vol. 16, no. 6, pp. 581-598, 2005. (Pubitemid 41817695)
    • (2005) Organization Science , vol.16 , Issue.6 , pp. 581-598
    • Lewis, K.1    Lange, D.2    Gillis, L.3
  • 39
    • 0038854293 scopus 로고
    • Group versus individual training and group performance: The mediating role of transactive memory
    • D. Liang, R. Moreland, and L. Argote, "Group versus individual training and group performance: The mediating role of transactive memory," Personality Social Psychol. Bull., vol. 21, no. 4, pp. 384-393, 1995.
    • (1995) Personality Social Psychol. Bull. , vol.21 , Issue.4 , pp. 384-393
    • Liang, D.1    Moreland, R.2    Argote, L.3
  • 40
    • 33847021166 scopus 로고    scopus 로고
    • Coordinating expertise among emergent groups responding to disasters
    • Jan/Feb
    • A. Majchrzak, S. L. Jarvenpaa, and A. B. Hollingshead, "Coordinating expertise among emergent groups responding to disasters," Org. Sci, vol. 18, no. 1, pp. 147-161, Jan/Feb 2007.
    • (2007) Org. Sci , vol.18 , Issue.1 , pp. 147-161
    • Majchrzak, A.1    Jarvenpaa, S.L.2    Hollingshead, A.B.3
  • 41
    • 0000388222 scopus 로고    scopus 로고
    • Technology adaptation: The case of a computer-supported inter-organizational virtual team
    • A. Majchrzak, R. E. Rice, A. Malhotra, K. King, and S. Ba, "Technology adaptation: The case of a computer-supported inter-organizational virtual team," MIS Quart., vol. 24, no. 4, pp. 569-600, 2000.
    • (2000) MIS Quart. , vol.24 , Issue.4 , pp. 569-600
    • Majchrzak, A.1    Rice, R.E.2    Malhotra, A.3    King, K.4    Ba, S.5
  • 42
    • 3142662046 scopus 로고    scopus 로고
    • Technological switchbacks: The transition to Western information systems in privatised firms of the former East Germany
    • DOI 10.1057/palgrave.ejis.3000489
    • R. P. Marble, "Technological switchbacks: The transition to Western information systems in privatised firms of the former East Germany," Eur. J. Info. Syst., vol. 13, no. 2, pp. 115-132, 2004. (Pubitemid 38919848)
    • (2004) European Journal of Information Systems , vol.13 , Issue.2 , pp. 115-132
    • Marble, R.P.1
  • 43
    • 0037366843 scopus 로고    scopus 로고
    • Because time matters: Temporal coordination in global virtual project teams
    • A. P. Massey, M. M. Montoya-Weiss, and Y. T. Hung, "Because time matters: Temporal coordination in global virtual project teams," J. Mgmt. Info. Syst., vol. 19, no. 4, pp. 129-155, 2003.
    • (2003) J. Mgmt. Info. Syst. , vol.19 , Issue.4 , pp. 129-155
    • Massey, A.P.1    Montoya-Weiss, M.M.2    Hung, Y.T.3
  • 44
    • 27544455636 scopus 로고    scopus 로고
    • Global Anxieties: Concept-metaphors and pre-theoretical commitments in anthropology
    • H. Moore, "Global Anxieties: Concept-metaphors and pre-theoretical commitments in anthropology," Anthropol. Theor., vol. 4, no. 1, pp. 72-88, 2003.
    • (2003) Anthropol. Theor. , vol.4 , Issue.1 , pp. 72-88
    • Moore, H.1
  • 46
    • 43449095156 scopus 로고    scopus 로고
    • Knowledge transfer in globally distributed teams: The role of transactive memory
    • I. Oshri, P. van Fenema, and J. Kotlarsky, "Knowledge transfer in globally distributed teams: The role of transactive memory," Info. Syst. J., vol. 18, pp. 593-616, 2008.
    • (2008) Info. Syst.J. , vol.18 , pp. 593-616
    • Oshri, I.1    Van Fenema, P.2    Kotlarsky, J.3
  • 47
    • 0009048818 scopus 로고
    • Culture and social system revisited
    • L. Schneider and C. Bonjean, Eds. Cambridge, U.K.: Cambridge Univ. Press
    • T. Parsons, "Culture and social system revisited," in The Idea of Culture in the Social Sci., L. Schneider and C. Bonjean, Eds. Cambridge, U.K.: Cambridge Univ. Press, 1973, pp. 33-46.
    • (1973) The Idea of Culture in the Social Sci. , pp. 33-46
    • Parsons, T.1
  • 48
    • 57649167507 scopus 로고    scopus 로고
    • Transactive memory systems
    • V. Peltokorpi, "Transactive memory systems," Rev. Gen. Psychol., vol. 12, no. 4, pp. 378-94, 2008.
    • (2008) Rev. Gen. Psychol. , vol.12 , Issue.4 , pp. 378-94
    • Peltokorpi, V.1
  • 49
    • 49249089769 scopus 로고    scopus 로고
    • Contributing factors to information technology investments utilization in transition economies: An empirical investigation
    • S. Samoilenko, "Contributing factors to information technology investments utilization in transition economies: An empirical investigation," Info. Tech. Develop., vol. 14, no. 1, pp. 52-75, 2008.
    • (2008) Info. Tech. Develop. , vol.14 , Issue.1 , pp. 52-75
    • Samoilenko, S.1
  • 51
    • 49249132752 scopus 로고    scopus 로고
    • Difficulties in enterprise system implementation in emerging economies: In-sights from an exploratory study in Poland
    • P. Soja, "Difficulties in enterprise system implementation in emerging economies: In-sights from an exploratory study in Poland," Info. Tech. Develop., vol. 14, no. 1, pp. 31-51, 2008.
    • (2008) Info. Tech. Develop. , vol.14 , Issue.1 , pp. 31-51
    • Soja, P.1
  • 52
    • 33746128825 scopus 로고    scopus 로고
    • The effects of cultural diversity in virtual teams versus face-to-face teams
    • DOI 10.1007/s10726-006-9042-x
    • D. S. Staples and L. Zhao, "The effects of cultural diversity in virtual teams versus face-to-face teams," Group Decis. Negotiation, vol. 15, no. 4, pp. 389-406, 2006. (Pubitemid 44086356)
    • (2006) Group Decision and Negotiation , vol.15 , Issue.4 , pp. 389-406
    • Staples, D.S.1    Zhao, L.2
  • 53
    • 0033717712 scopus 로고    scopus 로고
    • A dialogue technique to enhance electronic communication in virtual teams
    • B. C. Y. Tan, K. K. Wie, W. W. Huang, and G. N. Ng, "A dialogue technique to enhance electronic communication in virtual teams," IEEE Tran. Prof. Commun., vol. 43, no. 2, pp. 153-165, 2000.
    • (2000) IEEE Tran. Prof. Commun. , vol.43 , Issue.2 , pp. 153-165
    • Tan, B.C.Y.1    Wie, K.K.2    Huang, W.W.3    Ng, G.N.4
  • 56
    • 0002466081 scopus 로고
    • Transactive memory: A contemporary analysis of the group mind
    • B. Mullen and G. Goethals, Eds. New York: Springer-Verlag
    • D. M. Wegner, "Transactive memory: A contemporary analysis of the group mind," in Theories of Group Behavior. B. Mullen and G. Goethals, Eds. New York: Springer-Verlag, 1986, pp. 85-208.
    • (1986) Theories of Group Behavior , pp. 85-208
    • Wegner, D.M.1
  • 58
    • 30044447935 scopus 로고    scopus 로고
    • All in due time: The development of trust in computer-mediated and face-to-face teams
    • DOI 10.1016/j.obhdp.2005.08.001, PII S074959780500110X
    • J. M. Wilson, S. G. Straus, and B. McEvily, "All in due time: The development of trust in computer-mediated and face-to-face teams," Organ. Behav. Hum. Decis. Processes, vol. 99, no. 1, pp. 16-33, 2006. (Pubitemid 43045853)
    • (2006) Organizational Behavior and Human Decision Processes , vol.99 , Issue.1 , pp. 16-33
    • Wilson, J.M.1    Straus, S.G.2    McEvily, B.3
  • 60
    • 0029190374 scopus 로고
    • Conversational conventions and participation in cross-functional design teams
    • Milpitas, CA
    • E. Wynn and D. Novick, "Conversational conventions and participation in cross-functional design teams," in Proc. Conf. Organ. Comput. Syst., Milpitas, CA, 1995, pp. 250-258.
    • (1995) Proc. Conf. Organ. Comput. Syst. , pp. 250-258
    • Wynn, E.1    Novick, D.2
  • 62
    • 75649133180 scopus 로고    scopus 로고
    • Expertise exchange in transactive memory work groups strength of communication network ties as multilevel predictors of expertise directory development
    • U. C. Yuan, J. Fulk, P. R. Monge, and N. Contractor, "Expertise exchange in transactive memory work groups strength of communication network ties as multilevel predictors of expertise directory development," Commun. Res., vol. 37, no. 1, pp. 20-47, 2010.
    • (2010) Commun. Res. , vol.37 , Issue.1 , pp. 20-47
    • Yuan, U.C.1    Fulk, J.2    Monge, P.R.3    Contractor, N.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.