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Volumn , Issue , 2011, Pages 204-212

Optimizing process performance visibility through additional descriptive features in performance measurement

Author keywords

BPM; Business Performance Measurement; Descriptive; Generic; Goals; Indicator; Indirect; KPI; Metrics; Non numeric; Ontologies; Performance; Performance Assessment System; Performance Measurement System; Process Performance Management; Semantics; Visibility

Indexed keywords

BPM; BUSINESS PERFORMANCE MEASUREMENT; DESCRIPTIVE; GENERIC; GOALS; INDIRECT; KPI; METRICS; NON-NUMERIC; PERFORMANCE; PERFORMANCE ASSESSMENT; PERFORMANCE MEASUREMENT SYSTEM; PROCESS PERFORMANCE;

EID: 80054828285     PISSN: 15417719     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/EDOCW.2011.17     Document Type: Conference Paper
Times cited : (8)

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