-
1
-
-
0012074539
-
Measures that matter
-
Emerald, Bingley
-
P. Bierbusse and T. Siesfeld: Measures that matter, Journal of Strategic Performancde Measurement, Vol. 1, No. 2, Emerald, Bingley, 1997, pp. 6-11.
-
(1997)
Journal of Strategic Performancde Measurement
, vol.1
, Issue.2
, pp. 6-11
-
-
Bierbusse, P.1
Siesfeld, T.2
-
2
-
-
0242652022
-
-
A. Hevner, S. Ram and S. March: Design Science in Information Systems Research, MIS Quarterly, Vol. 28n No. 1, 2004, pp. 75-105.
-
(2004)
Design Science in Information Systems Research MIS Quarterly
, vol.28 N
, Issue.1
, pp. 75-105
-
-
Hevner, A.1
Ram, S.2
March, S.3
-
3
-
-
18544381785
-
Guidelines of business process modeling
-
Springer
-
J. Becker, M. Rosemann and C. Uthmann: Guidelines of Business Process Modeling, Lecture Notes in Computer Science, Vol. 1806, Springer, 2000, pp. 30-49.
-
(2000)
Lecture Notes in Computer Science
, vol.1806
, pp. 30-49
-
-
Becker, J.1
Rosemann, M.2
Uthmann, C.3
-
4
-
-
0008430775
-
Metrics for the order fulfillment process (Part 1)
-
A. Schneiderman: Metrics for the Order Fulfillment Process (Part 1), Journal of Cost Management, Vol. 10 (2), 1996, pp. 30-42.
-
(1996)
Journal of Cost Management
, vol.10
, Issue.2
, pp. 30-42
-
-
Schneiderman, A.1
-
5
-
-
80054795716
-
-
Gartner (2010). Available at http://www.gartner.com/it/page.jsp?id= 1454221 (2010).
-
(2010)
Gartner
-
-
-
6
-
-
80054814476
-
-
Gartner (2007). Available at http://www.gartner.com/it/page.jsp?id= 530109.
-
(2007)
Gartner
-
-
-
7
-
-
0000842614
-
How information gives you competitive advantage
-
M. Porter and V. Millar: How information gives you competitive advantage, Harvard Business Review, 1985, pp. 149-174.
-
(1985)
Harvard Business Review
, pp. 149-174
-
-
Porter, M.1
Millar, V.2
-
9
-
-
34147190948
-
Business process mining: An industrial application
-
DOI 10.1016/j.is.2006.05.003, PII S0306437906000305
-
W. Van Der Aalst, H. Reijers, A. Weijters, B. Van Dongen, A. De Medeiros, M. Song and H. Verbeek: Business Process Mining: An Industrial Application, Information Systems, Vol. 32 (5), 2007, pp. 713-732. (Pubitemid 46560274)
-
(2007)
Information Systems
, vol.32
, Issue.5
, pp. 713-732
-
-
Van Der Aalst, W.M.P.1
Reijers, H.A.2
Weijters, A.J.M.M.3
Van Dongen, B.F.4
Alves De Medeiros, A.K.5
Song, M.6
Verbeek, H.M.W.7
-
10
-
-
0035592945
-
Performance measurement systems: Models, characteristics and measures
-
A. DeToni and S. Tonchia: Performance measurement systems: Models, characteristics and measures, IJOPM, Vol. 21, No. 1/2, 2001, pp. 46-70.
-
(2001)
IJOPM
, vol.21
, Issue.1-2
, pp. 46-70
-
-
Detoni, A.1
Tonchia, S.2
-
12
-
-
76749125337
-
Modeling organizational performance indicators
-
V. Popova and A. Sharpanskykh: Modeling organizational performance indicators, Information Systems, Vol. 35, 2010, pp. 505-527.
-
(2010)
Information Systems
, vol.35
, pp. 505-527
-
-
Popova, V.1
Sharpanskykh, A.2
-
13
-
-
67650531851
-
Performance measurement - Examining the applicability of the existing body of knowledge to nonprofit organisations
-
A. Moxham: Performance measurement - Examining the applicability of the existing body of knowledge to nonprofit organisations, IJOPM , Vol. 29, No. 7, 2009, pp. 740-763.
-
(2009)
IJOPM
, vol.29
, Issue.7
, pp. 740-763
-
-
Moxham, A.1
-
14
-
-
0002035694
-
Using the balanced scorecard to measure supply chain performance
-
P. Brewer and T. Speh: Using the balanced scorecard to measure supply chain performance, Journal of Business Logistics, Vol. 21, No. 1, 2000, pp. 75-93.
-
(2000)
Journal of Business Logistics
, vol.21
, Issue.1
, pp. 75-93
-
-
Brewer, P.1
Speh, T.2
-
15
-
-
80054802759
-
The productivity term
-
A. Rolstadas (Ed.), Chapman and Hall, London
-
B. Andersen: The productivity term, In: A. Rolstadas (Ed.), Performance Management - A business process benchmarking approach, Chapman and Hall, London , 1995, pp. 12-15.
-
(1995)
Performance Management - A Business Process Benchmarking Approach
, pp. 12-15
-
-
Andersen, B.1
-
17
-
-
22044440343
-
A process logic comparison approach to support business process benchmarking
-
DOI 10.1007/s00170-003-1970-x
-
Y. Juan and C. Ou-Yang: A Process Logic Comparison Approach to Support Business Process Benchmarking, In: IJAMT, Vol. 26, No. 1-2, 2005, pp. 191-210. (Pubitemid 40963681)
-
(2005)
International Journal of Advanced Manufacturing Technology
, vol.26
, Issue.1-2
, pp. 191-210
-
-
Juan, Y.C.1
Ou-Yang, C.2
-
18
-
-
2942601132
-
A maturity model for performance measurement systems
-
C. Brebbia, P. Pascolo (Ed.): Incorporating GIS and remote sensing, WIT Press, Southampton
-
T. Wettstein, P. Kueng: A Maturity Model for Performance Measurement Systems, In: C. Brebbia, P. Pascolo (Ed.): Management information systems 2002, Incorporating GIS and remote sensing, WIT Press, Southampton , 2002, pp.113-122.
-
(2002)
Management Information Systems
, vol.2002
, pp. 113-122
-
-
Wettstein, T.1
Kueng, P.2
-
20
-
-
84870659519
-
Constructing comparable business process models with domain specific languages - An empirical evaluation
-
J. Becker, D. Breuker, D. Pfeiffer, M. Räckers: Constructing Comparable Business Process Models with Domain Specific Languages - An Empirical Evaluation, In: Proceedings of the 17th European Conference on Information Systems, 2009, pp. 1-13.
-
(2009)
Proceedings of the 17th European Conference on Information Systems
, pp. 1-13
-
-
Becker, J.1
Breuker, D.2
Pfeiffer, D.3
Räckers, M.4
-
23
-
-
84900674134
-
Evaluation of reference models
-
P. Fettke and P. Loos (Ed.), Idea Group, Hershey
-
U. Frank: Evaluation of Reference Models, In: P. Fettke and P. Loos (Ed.) Reference Modeling for Business Systems Analysis,Idea Group, Hershey, 2007, pp.118-140.
-
(2007)
Reference Modeling for Business Systems Analysis
, pp. 118-140
-
-
Frank, U.1
-
24
-
-
67249163538
-
Eliciting goals for business process models with non-functional requirements catalogues
-
T. Halpin (Ed.): Springer, Berlin
-
J. Almeida and G. Guizzardi: Eliciting Goals for Business Process Models with Non-Functional Requirements Catalogues, In: T. Halpin (Ed.): BPMDS 2009 and EMMSAD 2009, LNBIP Vol. 29, Springer, Berlin, 2009, pp. 33-45.
-
(2009)
BPMDS 2009 and EMMSAD 2009, LNBIP
, vol.29
, pp. 33-45
-
-
Almeida, J.1
Guizzardi, G.2
-
25
-
-
80054807409
-
-
U. Pingel and S. Schmitt (2007). Available at http://bpmumfrage. wordpress.com.
-
(2007)
-
-
Pingel, U.1
Schmitt, S.2
-
26
-
-
41649109263
-
A discourse on complexity of process models
-
J. Eder and S. Dustdar (Ed.)
-
J. Cardoso, J. Mendling, G. Neumann, H. Reijers: A Discourse on Complexity of Process Models, In: J. Eder and S. Dustdar (Ed.), BPM 2006 Workshops, 2006, pp. 115-126.
-
(2006)
, BPM 2006 Workshops
, pp. 115-126
-
-
Cardoso, J.1
Mendling, J.2
Neumann, G.3
Reijers, H.4
-
27
-
-
84898014553
-
Implementing performance measurement systems: A literature review
-
DOI 10.1504/IJBPM.2003.002097
-
M. Bourne, A. Neely, J. Mills and K. Platts: Implementing performance measurement systems: a literature review, International Journal of Business Performance Management, Vol. 5, No.1, Inderscience, Geneve, 2003, pp. 1-24. (Pubitemid 36339092)
-
(2003)
International Journal of Business Performance Management
, vol.5
, Issue.1
, pp. 1-24
-
-
Bourne, M.1
Neely, A.2
Mills, J.3
Platts, K.4
-
28
-
-
72649097737
-
Producing a Systematic Review
-
D. Buchanan, A. Bryman (Ed.) Sage Publications, London
-
D. Denyer and R. Tranfield: Producing a Systematic Review, In: D. Buchanan, A. Bryman (Ed.), The Sage Handbook of Organizational Research Methods, Sage Publications, London, 2009, pp. 671-689.
-
(2009)
The Sage Handbook of Organizational Research Methods
, pp. 671-689
-
-
Denyer, D.1
Tranfield, R.2
-
30
-
-
80054807210
-
-
Technical University of Vienna
-
Technical University of Vienna (2007). Available at http://www.ifs. tuwien.ac.at/gpmstudie/2007/Status-Quo-Prozessmanagement-2007.pdf.
-
(2007)
-
-
-
31
-
-
2942625232
-
-
HBS Publishing, Boston
-
D. Ittner and D. Larcker: Coming Up Short on Nonfinancial Performance Measurement, Harvard Business Review, HBS Publishing, Boston, 2003, pp. 88-95.
-
(2003)
Coming Up Short on Nonfinancial Performance Measurement, Harvard Business Review
, pp. 88-95
-
-
Ittner, D.1
Larcker, D.2
-
32
-
-
0347664005
-
Building a Process Performance Measurement System: Some Early Experiences
-
P. Kueng and A. Krahn: Building a Process Performance Meaasurement System: some Early experiences, Journal of Scientific and Industrial Research, National Institute of Science Communication And Information Resources, New Delhi, Vol. 58, No. 3-4, 1999, pp. 149-159. (Pubitemid 129587877)
-
(1999)
Journal of Scientific and Industrial Research
, vol.58
, Issue.3
, pp. 149-159
-
-
Kueng, P.1
Krahn, A.J.W.2
-
35
-
-
80054825156
-
-
T. Pidun and C. Felden (2010). Available at http://aisel.aisnet.org/cgi/ viewcontent.cgi?article=1167&context=amcis2010.
-
, vol.2010
-
-
Pidun, T.1
Felden, C.2
-
36
-
-
7744244557
-
Referenzmodellierungsforschung
-
P. Fettke and P. Loos: Referenzmodellierungsforschung, Wirtschaftsinformatik, Vol. 46, No. 5, Gabler, Wiesbaden, 2004, pp. 331-340. (Pubitemid 39463869)
-
(2004)
Wirtschaftsinformatik
, vol.46
, Issue.5
, pp. 331-340
-
-
Fettke, P.1
Loos, P.2
-
37
-
-
80054819331
-
-
T. Baeyens (2008). Available athttp://www.infoq.com/articles/process- component-models.
-
(2008)
-
-
Baeyens, T.1
-
39
-
-
0039628849
-
-
Harvard Business Review January-February 1996, Harvard Business Publishing, Boston
-
R. Kaplan and D. Norton: Using the Balanced Scorecard as strategic management system, Harvard Business Review January-February 1996, Harvard Business Publishing, Boston, 1996, pp. 75-85.
-
(1996)
Using the Balanced Scorecard As Strategic Management System
, pp. 75-85
-
-
Kaplan, R.1
Norton, D.2
-
40
-
-
80054819208
-
-
Actano (2010). Available at http://www.actano.com/20911-ENWhat%B4s-new- Glossary.htm#P.
-
(2010)
Actano
-
-
-
41
-
-
80054826377
-
-
D. Larcker (2004). Available at http://www.cimaglobal.com/Documents/ Thought-leadership-docs/VisitingProfessor/tech-pres-performance-measures- insight-and-challenges-mar04.pdf.
-
(2004)
-
-
Larcker, D.1
-
43
-
-
0003964033
-
-
Cambridge University Press, Cambridge
-
W. Deming: Out of Crisis, Cambridge University Press, Cambridge, 1982.
-
(1982)
Out of Crisis
-
-
Deming, W.1
-
45
-
-
0001994570
-
Rediscovering continuous improvement
-
Elsevier, Amsterdam
-
J. Bessant, S, Caffyn, J. Gilbert, R. Harding and S. Webb: Rediscovering continuous improvement, Technovation, Vol. 14, No. 1, Elsevier, Amsterdam, 1994, pp. 17-29.
-
(1994)
Technovation
, vol.14
, Issue.1
, pp. 17-29
-
-
Bessant, S.J.1
Gilbert, C.J.2
Harding, R.3
Webb, S.4
-
46
-
-
80054813948
-
-
Deloitte Global Services (2007). Available athttp://www.deloitte.com/ Inthedark.
-
(2007)
Deloitte Global Services
-
-
-
47
-
-
60949166471
-
The audit society
-
Oxford University Press
-
M. Power: The Audit Society. Rituals of Verification, Oxford University Press, 1997.
-
(1997)
Rituals of Verification
-
-
Power, M.1
-
48
-
-
80054804816
-
Rituale der Verifikation? Grundlagen und Grenzen des Kommunikations- Controlling
-
L. Rademacher (Ed.):, Studien zu Theorie und Pragmatik der Public Relations, VS Verlag für Sozialwissenschaften, Wiesbaden
-
A. Zerfass: Rituale der Verifikation? Grundlagen und Grenzen des Kommunikations-Controlling, In: L. Rademacher (Ed.): Distinktion und Deutungsmacht, Studien zu Theorie und Pragmatik der Public Relations, VS Verlag für Sozialwissenschaften, Wiesbaden, 2005, pp. 183-222.
-
(2005)
Distinktion und Deutungsmacht
, pp. 183-222
-
-
Zerfass, A.1
-
50
-
-
80054799865
-
-
J. Zigon (2011). Available at http://www.zigonperf.com/hardstuff.html.
-
, vol.2011
-
-
Zigon, J.1
-
51
-
-
33748565970
-
State-of-the-art des state-of-the-art: Eine untersuchung der forschungsmethode "review" innerhalb der wirtschaftsinformatik
-
DOI 10.1007/s11576-006-0057-3
-
P. Fettke: State-of-the-art des State-of-the-art - eine Untersuchung der Forschungsmethode "Review" in der Wirtschaftsinformatik, Wirtschaftsinformatik, Vol. 48, No. 4, Gabler, Wiesbaden, 2006, pp. 257-266. (Pubitemid 44369190)
-
(2006)
Wirtschaftsinformatik
, vol.48
, Issue.4
, pp. 257-266
-
-
Fettke, P.1
-
52
-
-
76449110206
-
Measurement in business processes: A systematic review
-
L. Gonzalez, F. Rubio, F. Gonzalez and M. Velthuis: Measurement in business processes: a systematic review, Business Process Management Journal, Vol. 16, No. 1, 2010, pp.114-134.
-
(2010)
Business Process Management Journal
, vol.16
, Issue.1
, pp. 114-134
-
-
Gonzalez, L.1
Rubio, F.2
Gonzalez, F.3
Velthuis, M.4
-
53
-
-
77954227342
-
Measuring visibility to improve supply chain performance: A quantitative approach
-
M. Caridi, L. Crippa, A. Perego, A. Sianesi and A. Tumino: Measuring visibility to improve supply chain performance: a quantitative approach. Benchmarking: An International Journal, Vol. 17, No. 4, 2010, pp. 593 -615.
-
(2010)
Benchmarking: An International Journal
, vol.17
, Issue.4
, pp. 593-615
-
-
Caridi, M.1
Crippa, L.2
Perego, A.3
Sianesi, A.4
Tumino, A.5
-
56
-
-
84931036135
-
Collaborative supply chain management
-
Springer, Berlin
-
F. Erhun and P. Keskinocak: Collaborative Supply Chain Management, In: Planning Production and Inventories in the Extended Enterprise, International Series in Operations Research & Management Science, Vol. 151, Springer, Berlin, 2010, pp. 233-268.
-
(2010)
Planning Production and Inventories in the Extended Enterprise, International Series in Operations Research & Management Science
, vol.151
, pp. 233-268
-
-
Erhun, F.1
Keskinocak, P.2
-
57
-
-
34648825202
-
Modelling non-functional requirements of business processes
-
DOI 10.1016/j.infsof.2006.12.002, PII S0950584906001972
-
F. Aburub, M. Odeh and I. Beeson: Modelling non-functional requirements of business processes, Information and Software Technology, Vol. 49, 2007, pp. 1162-1171. (Pubitemid 47464909)
-
(2007)
Information and Software Technology
, vol.49
, Issue.11-12
, pp. 1162-1171
-
-
Aburub, F.1
Odeh, M.2
Beeson, I.3
-
58
-
-
80054093299
-
Defining the quality of business processes
-
G. Engels, D. Karagiannis, H. Mayr (Ed.), GI, Bonn
-
R. Heinrich and B. Paech: Defining the Quality of Business Processes, In: G. Engels, D. Karagiannis, H. Mayr (Ed.), Modellierung 2010, GI, Bonn, 2010, pp. 133-148.
-
(2010)
Modellierung 2010
, pp. 133-148
-
-
Heinrich, R.1
Paech, B.2
-
59
-
-
38349000506
-
Quality metrics for business process models
-
L Fischer (Ed.), Future Strategies Inc, Lighthouse Point
-
I. Vanderfeesten, J. Cardoso, J. Mendling, H. Reijers, W. Van Der Aalst: Quality Metrics for Business Process Models, In: L. Fischer (Ed.), BPM and Workflow Handbook, Future Strategies Inc, Lighthouse Point, 2007, pp. 179-190.
-
(2007)
BPM and Workflow Handbook
, pp. 179-190
-
-
Vanderfeesten, I.1
Cardoso, J.2
Mendling, J.3
Reijers, H.4
Aalst Der W.Van5
-
61
-
-
30344472946
-
Understanding management data systems for enterprise performance management
-
DOI 10.1108/02635570610640988
-
R. Bose: Understanding management data systems for enterprise performance management. Industrial Management and Data Systems, Vol. 106, No. 1, 2006, pp. 43-59. (Pubitemid 43062497)
-
(2006)
Industrial Management and Data Systems
, vol.106
, Issue.1
, pp. 43-59
-
-
Bose, R.1
-
64
-
-
80054813756
-
-
M. Smith and J. Erwin (2007). Available athttp://www.pmforum.org/library/ tips/pdf-files/RACI-R-Web3-1.pdf.
-
(2007)
-
-
Smith, M.1
Erwin, J.2
-
65
-
-
78649728191
-
Semantische technologien - Stand der technik
-
Springer, Berlin
-
M. Merdan, A. Zoitl, G. Koppensteiner and F. Demmelmayr: Semantische Technologien - Stand der Technik, In: Elektrotechnik und Informationstechnik 127/10, Springer, Berlin, 2010, pp. 291-299.
-
(2010)
Elektrotechnik und Informationstechnik 127/10
, pp. 291-299
-
-
Merdan, M.1
Zoitl, A.2
Koppensteiner, G.3
Demmelmayr, F.4
-
67
-
-
80054820365
-
-
VDMA (Verband Deutscher Maschinen- und Anlagenbau e.V): VDMA 66412-1 Edition, Berlin, Beuth
-
VDMA (Verband Deutscher Maschinen- und Anlagenbau e.V): VDMA 66412-1, Manufacturing Execution Systems (MES) -Kennzahlen, 1. Edition, Berlin, Beuth, 2009
-
(2009)
Manufacturing Execution Systems (MES)-Kennzahlen
, vol.1
-
-
|