Measurement in business processes: A systematic review

Business Process Management Journal

Volumn 16, Issue 1, 2010, Pages 114-134

  González, Laura Sánchez ^a   Rubio, Félix García ^a   González, Francisco Ruiz ^a,b   Velthuis, Mario Piattini ^a  

^a UNIVERSITY OF CASTILLA LA MANCHA   (Spain)

^b UNIVERSITY OF CANTABRIA   (Spain)

Author keywords

Business process re engineering; Measurement; Process management; Research work

Indexed keywords

EID: 76449110206     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637151011017976     Document Type: Article

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