Encouraging patients and families to influence change on a palliative care unit: Value of patient satisfaction surveys

Journal of Nursing Care Quality

Volumn 26, Issue 4, 2011, Pages 350-357

  Bitzas, Vasiliki ^a   Calestagne, Paula P ^a   McVey, Lynne ^a,b   Lapointe, Bernard ^a,b  

^a MCGILL UNIVERSITY   (Canada)

^b MCGILL UNIVERSITY   (Canada)

Author keywords

hospital; palliative care; patient satisfaction; quality improvement; questionnaires

Indexed keywords

ARTICLE; FOLLOW UP; HEALTH CARE QUALITY; HUMAN; HUMAN RELATION; METHODOLOGY; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PALLIATIVE THERAPY; PATIENT SATISFACTION; QUESTIONNAIRE; STANDARD;

FOLLOW-UP STUDIES; HUMANS; ORGANIZATIONAL INNOVATION; PALLIATIVE CARE; PATIENT SATISFACTION; PROFESSIONAL-FAMILY RELATIONS; PROFESSIONAL-PATIENT RELATIONS; QUALITY ASSURANCE, HEALTH CARE; QUESTIONNAIRES;

EID: 80052701713     PISSN: 10573631     EISSN: None     Source Type: Journal    
DOI: 10.1097/NCQ.0b013e31821b35c1     Document Type: Article

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