Seeking patient feedback: An important dimension of quality in cancer care

Journal of Nursing Care Quality

Volumn 25, Issue 4, 2010, Pages 344-351

  Richard, Meghan L ^a,b   Parmar, Monica P ^a,b   Calestagne, Paula P ^b,c   McVey, Lynne ^a,b,c,d  

^a MCGILL UNIVERSITY   (Canada)

^b MCGILL UNIVERSITY   (Canada)

^c Hospital Quality Program   (Canada)

^d MCGILL UNIVERSITY   (Canada)

Author keywords

cancer patients; outpatients; patient satisfaction; quality improvement; questionnaires

Indexed keywords

ADULT; AGED; ARTICLE; CANADA; CANCER CENTER; CROSS-SECTIONAL STUDY; FEMALE; HOSPITAL MANAGEMENT; HUMAN; MALE; MIDDLE AGED; NEOPLASM; OUTPATIENT DEPARTMENT; PATIENT SATISFACTION; TELEPHONE; TIME; TOTAL QUALITY MANAGEMENT;

ADULT; AGED; AGED, 80 AND OVER; APPOINTMENTS AND SCHEDULES; CANCER CARE FACILITIES; CROSS-SECTIONAL STUDIES; FEMALE; HUMANS; MALE; MIDDLE AGED; NEOPLASMS; OUTPATIENT CLINICS, HOSPITAL; PATIENT SATISFACTION; QUALITY IMPROVEMENT; QUEBEC; TELEPHONE; TIME FACTORS;

EID: 77956443688     PISSN: 10573631     EISSN: None     Source Type: Journal    
DOI: 10.1097/NCQ.0b013e3181d5c055     Document Type: Article

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