When quality signals talk: Evidence from the Turin hotel industry

Tourism Management

Volumn 32, Issue 4, 2011, Pages 912-921

  Abrate, Graziano ^a,b   Capriello, Antonella ^a,c   Fraquelli, Giovanni ^a,b,d  

^a UNIVERSITY OF EASTERN PIEDMONT   (Italy)

^b Higher Education and Research on Mobility and the Economics of Public Services   (Italy)

^c CNR   (Italy)

^d Ceris CNR   (Italy)

Author keywords

Hedonic price; Price strategy; Quality assurance programs; Quality signals

Indexed keywords

EMPIRICAL ANALYSIS; ESTIMATION METHOD; MARKETING; NUMERICAL MODEL; PRICE DYNAMICS; TOURISM DEVELOPMENT; URBAN AREA;

ITALY; PIEDMONT [ITALY]; TORINO [PIEDMONT]; TURIN;

EID: 80051789273     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2010.08.006     Document Type: Article

References (53)

1. Aaker, D. A. (1996). Building strong brands. New York: Free Press.
2. Aguiló, E., Alegre, J., & Riera, A. (2001). Determinants of the price of German tourist packages on the island of Mallorca. Tourism Economic 7, 59-74.
3. Aguiló. E., Alegre, J., & Sard, M. (2003). Examining the market structure of the German and UK tour operating industries through an analysis of package holiday prices. Tourism Economics, 9, 255-278.
4. Aitchison, J., & Silvey. S. (1957). The generalization of probit analysis to the case of multiple responses. Biometrika, 44, 131-140.
5. Badinelli, R. D. (2000). An optimal, dynamic policy for hotel yield management. European Journal of Operational Research, 121, 135-145.
6. Bliss, C J. (1935). The calculation of the dosage-mortality curve. Annals of Applied Biology, 22, 134-167.
7. Box, G. E. P., & Cox, D. R. (1964). An analysis of transformations. Journal of Royal statistical Society, Series B, 26, 211-243.
8. Bull, A. O. (1994). Pricing a motel's location. International Journal of Contemporary Hospitality Management, 6, 10-15.
9. Bramwell. B., & Rawding, L (1996). Tourism marketing image of industrial cities. Annals of Tourism Research, 23, 201-221.
10. Camera di Commercio Industria, Artigianato e Agricoltura di Torino (2007). Gli Hotel Yes I Accessed from http://www.yestorinohotel.it/ (January, 2007).
11. Camisón, C (1996). Total quality management in hospitality: an application of the EFQM model. Tourism Management, 17, 191-201.
12. Carvell, S. A., & Herrin, W. E. (1990). Pricing in the hospitality industry: an implicit markets approach. FIU Hospitality Review, 8, 27-37.
13. Clewer, A., Pack, A., & Sinclair, M. T. (1992). Price competitiveness and inclusive tour holidays in European cities. In P. Johnson, & B. Thomas (Eds.), Choice and demand in tourism (pp. 123-143). London: Massell.
14. Chung, Y. K. (2000). Hotel room rate pricing strategy for market share in oligopolistic competition eight-year longitudinal study of super deluxe hotels. Tourism Management, 21, 135-145.
15. Coenders, G., Espinet, J. M., & Saez, M. (2003). Predicting random level and seasonality of hotel prices: a latent grow curve approach. Tourism Analysis, 8, 15-31.
16. Collins, M., & Parsa, H. G. (2006). Pricing strategies to maximize revenues in the lodging industry. International Journal of Hospitality Management, 25, 91-107.
17. Edwards, D., Griffin, T., & Hayllar, B. (2008). Urban tourism agenda. Annals of Tourism Research, 35. 1032-1052.
18. Espinet J. M., Saez, M., Coenders, G., & Fluiva, M. (2003). Effect on prices of the attributes of holiday hotels: a hedonic price approach. Tourism Economics, 9, 165-177.
19. Federalberghi. (2005). Proposte di classificazione alberghiera. In F. Adamo (Ed.), Competitività e sostenibilità. Tipi di turismo, strategie d'impresa e politiche del territorio (pp. 136-143). Bologna: Patron.
20. Fleischer, A., & Tchetchik, A. (2005). Does rural tourism benefit from agriculture? Tourism Management, 26. 493-501.
21. Halvorsen, R., & Pollakowski, H. O. (1981). Choice of functional form for hedonic price equations. Journal of Urban Economics, 10, 37-49.
22. Henley, J. R., Cotter, M. J., & Herrigton, J. D. (2004). The importance of consumer guide information to management: the mobil "check" and hotel pricing behaviour. Tourism Analysis, 9, 197-205.
23. Israeli, A. A. (2002). Star rating and corporate affiliation: their influence on room price and performance of hotels in Israel, International Journal of Hospitality Management, 21, 405-424.
24. Kennedy, P. (1981). Estimation with correctly interpreted dummy variables in semilogarithmic equations. American Economic Review, 71, 801.
25. Klein, B., & Saft, L. F. (1985). The law and economics of franchise tying contracts. Journal of Law and Economics, 28. 345-361.
26. Kotler, P., Bowen, J. I., & Makens. J. C. (2010). Marketing for hospitality and tourism (5th ed.). Boston: London: Pearson. 2010.
27. Lancaster, K. J. (1966). A new approach to consumer theory. Journal of Political Economy, 74, 132-156.
28. Lewis. R. C., & Chambers, R. E (2000). Marketing leadership in hospitality foundation and practises (3rd ed.). New York: Wiley.
29. Monty, B., & Skidmore, M. (2003). Hedonic pricing and willingness to pay for bed and breakfast amenities in Southeast Wisconsin. Journal of Travel Research, 42, 195-199.
30. Morrison, A. J. (1998). Small firm co-operative marketing in a peripheral tourism region. International Journal of Contemporary Hospitality Management, 10, 191-197.
31. Nicolau, J. L. & Sellers, R. (2010). The quality of quality awards: diminishing information asymmetries in a hotel chain. Journal of Business Research, 63, 832-839.
32. Nield, K., & Kozak, M. (1999). Quality certification in the hospitality industry. The Cornell Hotel and Restaurant Administration Quarterly, 40, 40-44.
33. O'Connor, P. (2003). On-line pricing: an analysis of hotel-company practices. The Cornell Hotel and Restaurant Administration Quarterly, 44, 88-96.
34. Papatheodorou, A. (2002). Exploring competitiveness in Mediterranean resorts. Tourism Economics, 8, 133-150.
35. Regione Piemonte. (2005). Tourism in Piedmont: The figures. Accessed from, http://www.regione.piemonte.it/lingue/english/pagine/cultura/ approfondimenti/02-piemontur-en.pdf (2007, January).
36. Regione Piemonte. (2007). Alberghi in Piemonte. (Torino).
37. Roodman, D. (2008). Cmp: Stata module to implement conditional (recursive) mixed process estimator. Accessed from. http://ideas.repec. Org/c/boc/bocode/s456882. html (2008, September).
38. Roodman, D. (2009). Estimating fully observed recursive mixed-process models with cmp. CCD Working Paper 168. Washington, DC: Center for Global Development
39. Roper, A., Brookes, M., & Hampton, A. (1999). Investigating the centric profile of international groups. Journal of Retailing and Consumer Services. 6, 163-172.
40. Rosen, S. (1974). Hedonic prices and implicit markets: product differentiation in pure competition. Journal of Political Economy, 82. 34-55.
41. Roubi, S., & Littlejohn, D. (2004). What makes hotel values in the UK? A hedonic valuation approach. International Journal of Contemporary Hospitality Management. 16, 175-181.
42. Russo, A. P., & van der Borg. J. (2002). Planning considerations for cultural tourism: a case study of four European cities. Tourism Management, 23, 631-637.
43. Sinclair, M. T., Clewer, A., & Pack, A. (1990). Hedonic prices and the marketing of package holidays: the case of tourism resorts in Malaga. In G. Ashworth, & B. Goodall (Eds.), Marketing tourism places (pp. 85-103). London: Routledge.
44. Soriano, R. D. (1999). Total quality management. Applying the European model to Spain's urban hotels. The Cornell Hotel and Restaurant Administration Quarterly, 40. 54-59.
45. Taylor, P. (1995). Measuring changes in the relative competitiveness of package tour destinations. Tourism Economics, 1, 169-182.
46. Thrane, C. (2005). Hedonic price models and sun-and-beach package tours: the Norwegian case. Journal of Travel Research, 43, 302-308.
47. Thrane, C. (2007). Examining the determinants of room rates for hotels in capital cities: the Oslo experience. Journal of Revenue and Pricing Management, 5, 302-308.
48. Tso, A., & Law, R. (2005). Analysing the online pricing practices of hotels in Hong Kong. International Journal of Hospitality Management, 24, 301-307.
49. Wood, G., & Deegan, J. (2003). A warm welcome for destination quality brands: the example of the Pays Cathare region. International Journal of Tourism Research, 5, 269-282.
50. White, P. J., & Mulligan, G. F. (2002). Hedonic estimates of lodging rates in four corners region. The Professional Geographer, 54, 533-543.
51. Wu, L. (1999). The pricing of a brand-name product: franchising in the motel service industry. Journal of Business Venturing, 14, 87-102.
52. Zeglat, D., Ekinci, Y., & Lockwood, A. (2008). Service quality and business performance. In H. Oh (Ed.), Handbook of hospitality marketing management (pp. 209-236). Oxford: Butterworth-Heinemann.
53. Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a meansend model and synthesis of evidence. The Journal of Marketing 52, 2-22.