A qualitative difference. Patients' views of hospital food service in Iran

Appetite

Volumn 57, Issue 2, 2011, Pages 530-533

  Jessri, Mahsa ^a   Mirmiran, Parvin ^a   Jessri, Maryam ^b   Johns, Nick ^c   Rashidkhani, Bahram ^d   Amiri, Parisa ^a   Barfmal, Nasrin ^e   Azizi, Fereidoun ^f  

^a SHAHID BEHESHTI UNIVERSITY OF MEDICAL SCIENCES   (Iran)

^b UNIVERSITY OF QUEENSLAND   (Australia)

^c BOURNEMOUTH UNIVERSITY   (United Kingdom)

^d SHAHID BEHESHTI UNIVERSITY OF MEDICAL SCIENCES   (Iran)

^e TEHRAN UNIVERSITY OF MEDICAL SCIENCES   (Iran)

^f SHAHID BEHESHTI UNIVERSITY OF MEDICAL SCIENCES   (Iran)

Author keywords

Focus group; Foodservice; Hospital; Iran; Qualitative; Satisfaction

Indexed keywords

ADULT; AGED; ARTICLE; BUDGET; CULTURAL FACTOR; EMPLOYEE ATTITUDE; EXPERIENCE; FEEDING; FEMALE; FOOD; FOOD QUALITY; FOOD QUANTITY; HOSPITAL FOOD SERVICE; HUMAN; IRAN; MALE; MEAL; MODEL; NUTRITIONAL REQUIREMENT; PATIENT SATISFACTION; STRUCTURED INTERVIEW;

ADOLESCENT; ADULT; AGED; AGED, 80 AND OVER; ATTITUDE OF HEALTH PERSONNEL; FEMALE; FOCUS GROUPS; FOOD; FOOD SERVICE, HOSPITAL; HUMANS; INPATIENTS; INTERVIEWS AS TOPIC; IRAN; MALE; MENU PLANNING; MIDDLE AGED; PATIENT SATISFACTION; QUESTIONNAIRES; YOUNG ADULT;

EID: 80051557133     PISSN: 01956663     EISSN: 10958304     Source Type: Journal    
DOI: 10.1016/j.appet.2011.06.012     Document Type: Article

References (32)

1. Amirkalali B., Hosseini S., Ramezani F., Nejati S., Nayebi N., Larijani B. Individualized dietary intervention and hospitalized patients, Tehran, Iran. Nutrition & Food Science 2010, 40:221-227.
2. Askarian M., Kabir G., Aminbaig M., Memish Z.A., Jafari P. Knowledge, attitudes, and practices of food service staff regarding food hygiene in Shiraz, Iran. Infection Control and Hospital Epidemiology 2004, 25:16-20.
3. Askarian M., Vakili M., Kabr G.H. Results of a hospital waste survey in private hospitals in Fars province, Iran. Waste Management 2004, 24:347-352.
4. Barker L.A., Gout B.S., Crowe T.C. Hospital malnutrition. Prevalence, identification and impact on patients and the healthcare system. International Journal of Environmental Research and Public Health 2011, 8:514-527. (Epub 2011 Feb 16).
5. Burger S.G., Kayser-Jones J., Bell J.P. Malnutrition and dehydration in nursing homes: Key issues in prevention and treatment 2000, National Citizens' Coalition for Nursing Home Reform. The Commonwealth Fund.
6. Capra S. Dimensions of food service satisfaction. 3rd international symposium of research institute of food and nutrition sciences 1998, 1-5.
7. Corbin J., Strauss A. Basics of qualitative research: Techniques and procedures for developing grounded theory 2007, Sage, Thousand Oaks, CA. 3rd ed.
8. Correia M.I., Waitzberg D.L. The impact of malnutrition on morbidity, mortality, length of hospital stay and costs evaluated through a multivariate model analysis. Clinical Nutrition 2003, 22:235-239.
9. Council of Europe Resolution on food and nutritional care in hospitals 2003, http://wcm.coe.int/rsi/CM/index.jsp.
10. Demir C., Celik Y.J. Determinants of patient satisfaction in a military teaching hospital. Journal for Healthcare Quality 2002, 24:30-34.
11. Edington J., Kon P., Martyn C.N. Prevalence of malnutrition in patients in general practice. Clinical Nutrition 1996, 15:60-63.
12. Fallon A., Gurr S., Hannan-Jones M., Bauer J.D. Use of the acute care hospital foodservice patient satisfaction questionnaire to monitor trends in patient satisfaction with foodservice at an acute care private hospital. Nutrition & Dietetics 2008, 65(1):41-46.
13. Ferguson M., Capra S., Bauer J., Banks M. Development of a patient satisfaction survey with inpatients clinical nutrition services. Australian Journal of Nutrition and Dietetics 2001, 58:157-163.
14. Ford R.C., Bach S.A., Fottler M.D. Methods of measuring patient satisfaction in health care organizations. Health Care Management Review 1997, 22:74-89.
15. Gallagher-Allred C.R., Voss A.C., Finn S.C., McCamish M.A. Malnutrition and clinical outcomes. The case for medical nutrition therapy. Journal of the American Dietetic Association 1996, 96(361-366):369.
16. Gregoire M.B. Quality of patient meal service in hospitals. Delivery of meals by dietary employees vs delivery by nursing employees. Journal of the American Dietetic Association 1994, 94:1129-1134.
17. Hajifathali A., Ainy E., Jafari H., Markazi M.N., Kohyar E., Hajikaram S.H. In-patient satisfaction and its related factors in Taleghani University Hospital, Tehran, Iran. Pakistan Journal of Medical Sciences 2008, 24:274-277.
18. Hosseini S., Amirkalali B., Nayebi N., Heshmat R., Larijani B. Nutrition status of patients during hospitalization, Tehran, Iran. Nutrition in Clinical Practice 2006, 21:518-521.
19. Johns N., Hartwell H., Morgan M. Improving the provision of meals in hospital. The patients' viewpoint. Appetite 2010, 54:181-185.
20. Kruger R.A. Focus groups: A practical guide for applied research 2000, Sage, Thousand Oaks, CA. 3rd ed.
21. Lassen K.O., Olsen J., Grinderslev E., Kruse F., Bjerrum M. Nutritional care of medical inpatients. A health technology assessment. BMC Health Services Research 2006, 2:6-7.
22. Lincoln Y.S., Guba E.A. Naturalistic inquiry 1985, Sage, Beverly Hills, CA.
23. McWhirter J.P., Pennington C.R. Incidence and recognition of malnutrition in hospital. British Medical Journal 1994, 308:945-948.
24. Medical Council of Islamic Republic of Iran Recommendations of the department for community nutrition improvement 2007, Available from: http://dme.behdasht.gov.ir/ Accessed 09.01.11.
25. Naithani S., Whelan K., Thomas J., Gulliford M.C., Morgan M. Hospital inpatients' experiences of access to food. A qualitative interview and observational study. Health Expectations 2008, 11:294-303.
26. Pirlich M., Schütz T., Kemps M., Luhman N., Minko N., Lübke H.J., et al. Social risk factors for hospital malnutrition. Nutrition 2005, 21:295-300.
27. Porter J., Cant R. Exploring hospital patients' satisfaction with cook-chill foodservice systems. A preliminary study using a validated questionnaire. Journal of Foodservice 2009, 20(2):81-89.
28. Robinson G., Goldstein M., Levine G.M. Impact of nutritional status on DRG length of stay. Journal of Parenteral and Enteral Nutrition 1987, 11:49-51.
29. Sahin B., Demir C., Aycicek H., Cihangiroglu N. Evaluation of factors affecting the food consumption levels of inpatients in a Turkish armed forces training hospital. Food Quality and Preference 2007, 18:555-559.
30. Sahin B., Demir C., Celik Y., Teke A.K. Factors affecting satisfaction level with the food services in a military hospital. Journal of Medical Systems 2006, 30:381-387.
31. Salehzadeh A., Tavacol P., Mahjub H. Bacterial, fungal and parasitic contamination of cockroaches in public hospitals of Hamadan, Iran. Journal of Vector Borne Diseases 2007, 44:105-110.
32. Watters C.A., Sorensen J., Fiala A., Wismer W. Exploring patient satisfaction with food service through focus groups and meal rounds. Journal of the American Dietetic Association 2003, 103:1347-1349.