Building a high-commitment lean culture

Journal of Manufacturing Technology Management

Volumn 22, Issue 5, 2011, Pages 569-586

  Angelis, Jannis ^a   Conti, Robert ^b   Cooper, Cary ^c   Gill, Colin ^d  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b BRYANT UNIVERSITY   (United States)

^c LANCASTER UNIVERSITY MANAGEMENT SCHOOL   (United Kingdom)

^d UNIVERSITY OF CAMBRIDGE   (United Kingdom)

Author keywords

Commitment; Lean production; Working practices

Indexed keywords

COMMITMENT; DESIGN/METHODOLOGY/APPROACH; LEAN IMPLEMENTATION; LEAN OPERATIONS; LEAN PRODUCTION; WORK PRACTICES; WORKING PRACTICES;

EID: 79959602225     PISSN: 1741038X     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410381111134446     Document Type: Article

References (93)

1. Adkins, C. (1995), “Previous work experience and organizational socialization”, Academy of Management Journal, Vol. 38, pp. 839-62.
2. Adler, P. (1993), “Time and motion study regained”, Harvard Business Review, Vol. 71 No. 1, pp. 97-198.
3. Allen, N. and Meyer, J. (1993), “Organizational commitment”, Journal of Business Research, Vol. 26 No. 1, pp. 49-61.
4. Anderson-Connolly, R., Grunberg, L., Greenberg, E. and Moore, S. (2002), “Is lean mean? Workplace transformation and employee well-being”, Work Employment Society, Vol. 16, pp. 389-413.
5. Andersson, R., Eriksson, H. and Torstensson, H. (2006), “Similarities and differences between TQM, Six Sigma and lean”, The TQM Magazine, Vol. 18 No. 3, pp. 282-96.
6. Angelis, J. and Fernandes, B. (2007), “Lean practices for product and process improvement: involvement and knowledge capture”, in Olhager, J. and Persson, F. (Eds), International Federation for Information Processing, Advances in Production Management Systems, Vol. 246, Springer, Boston, MA, pp. 347-54.
7. Bhasin, S. and Burcher, P. (2006), “Lean viewed as a philosophy”, Journal of Manufacturing Technology Management, Vol. 17 No. 1, pp. 56-72.
8. Brown, K., Willis, P. and Prussia, G. (2000), “Predicting safe employee behaviour in the steel industry”, Journal of Operations Management, Vol. 18, pp. 445-65.
9. Browning, T. and Heath, R. (2009), “Reconceptualizing the effects of lean on production costs with evidence from the F-22 program”, Journal of Operations Management, Vol. 27, pp. 23-44.
10. Bruno, R. and Jordan, L. (2002), “Lean production and the discourse of dissent”, Working USA, Vol. 6 No. 1, pp. 108-34.
11. Cameron, K. (1994), “Strategies for successful organizational downsizing”, Human Resource Management, Vol. 33, pp. 189-211.
12. Cartwright, S. and Cooper, C. (2002), ASSET: An Organisational Stress Screening Tool - the Management Guide, RCL, Manchester.
13. Cohen, A. (1993), “Age and tenure in relation to organizational commitment”, Basic and Applied Social Psychology, Vol. 14, pp. 143-59.
14. Conti, R. and Gill, C. (1998), “Hypothesis creation and modelling in job stress studies”, International Journal of Employment Studies, Vol. 6 No. 1, pp. 149-73.
15. Conti, R. and Warner, M. (2003), “A customer-driven model of job design”, New Technology, Work and Employment, Vol. 17 No. 1, pp. 2-19.
16. Conti, R., Angelis, J., Cooper, C., Faragher, B. and Gill, C. (2006), “The effect of lean production on worker job stress”, International Journal of Operations & Production Management, Vol. 26 No. 9, pp. 1013-38.
17. Conway, R., Maxwell, W., McLain, J. and Thomas, J. (1988), “The role of work-in-process inventory in serial production lines”, Operations Research, Vol. 36 No. 2, pp. 229-41.
18. Cook, C. and Campbell, R. (1979), Quasi-experimentation, Houghton Mifflin, Boston, MA.
19. Cua, K., McKone, K. and Schroeder, R. (2001), “Relationships between implementation of TQM, JIT, and TPM and manufacturing performance”, Journal of Operations Management, Vol. 19 No. 2, pp. 675-94.
20. DeCotiis, T. and Summers, T. (1987), “A path analysis of a model of the antecedents and consequences of organizational commitment”, Human Relations, Vol. 40, pp. 445-70.
21. Delbridge, R. and Turnbull, P. (1992), “Human resource maximization”, in Blyton, P. and Turnbull, P. (Eds), Reassessing Human Resource Management, Sage, Newbury Park, CA.
22. DeSantis, S. (1999), Life on the Line, Doubleday, New York, NY.
23. de Treville, S. and Antonakis, J. (2006), “Could lean production design be intrinsically motivating?”, Journal of Operations Management, Vol. 24, pp. 99-123.
24. Dunham, R., Grube, J. and Castenada, M. (1994), “Organizational commitment”, Journal of Applied Psychology, Vol. 79, pp. 370-80.
25. Durand, J. and Hatzfeld, N. (2003), Living Labour, Palgrave Macmillan, New York, NY.
26. Eisenberger, R., Fasolo, P. and Davis-LaMastro, V. (1990), “Perceived organizational support and employee diligence, commitment and innovation”, Journal of Applied Psychology, Vol. 75, pp. 51-9.
27. Fineman, S. (2003), Understanding Emotions at Work, Sage, London.
28. Folger, R. and Konovsky, M. (1989), “Effects of procedural and distributive justice on reactions to pay raise decisions”, Academy of Management Journal, Vol. 32, pp. 115-30.
29. Fucini, J. and Fucini, S. (1990), Working for the Japanese, The Free Press, New York, NY.
30. Fullerton, R. and McWatters, C. (2001), “The production performance benefits from JIT implementation”, Journal of Operations Management, Vol. 19, pp. 81-96.
31. Fullerton, R., McWatters, C. and Fawson, C. (2003), “An examination of the relationships between JIT and financial performance”, Journal of Operations Management, Vol. 21, pp. 383-404.
32. Gino, F. and Pisano, G. (2008), “Toward a theory of behavioral operations”, Manufacturing & Service Operations Management, Vol. 10, pp. 676-91.
33. Graham, L. (1995), On the Line at Suburu-Isuzu, ILR, Ithaca, NY.
34. Hair, J., Anderson, R., Tatham, R. and Black, W. (1995), Multivariate Data Analysis, Prentice-Hall, Upper Saddle River, NJ.
35. Hallgren, M. and Olhager, J. (2009), “Flexibility configurations”, Omega, Vol. 37 No. 4, pp. 746-56.
36. Herzberg, F., Mausner, B. and Snyderman, B. (1959), The Motivation to Work, Wiley, New York, NY.
37. Hines, P., Holweg, M. and Rich, N. (2004), “Learning to evolve: a review of contemporary lean thinking”, International Journal of Operations & Production Management, Vol. 24, pp. 994-1011.
38. Hopp, W. and Spearman, M. (2004), “To pull or not to pull”, Manufacturing and Service Operations Management, Vol. 6 No. 2, pp. 133-48.
39. Ishida, M. (1997), “Japan: beyond the model for lean production”, in Kochan, T., Lansbury, R. and MacDuffie, J. (Eds), After Lean Production, ILR, Ithaca, NY, pp. 45-60.
40. Jamal, M. (1990), “Relationship of job stress and type-A behavior to employee's job satisfaction, organizational commitment, psychosomatic health problems and turnover motivation”, Human Relations, Vol. 43, pp. 727-38.
41. Johnson, S. and Cooper, C. (2003), “The construct validity of the ASSET stress measure”, Stress and Health, Vol. 19, pp. 181-5.
42. Kochan, T., Lansbury, R. and MacDuffie, J. (1997), After Lean Production, ILR, Ithaca, NY.
43. Konovsky, M. and Cropanzano, R. (1991), “Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance”, Journal of Applied Psychology, Vol. 76, pp. 668-707.
44. Lee, J. (2004), “Company and union commitment”, International Journal of Human Resource Management, Vol. 15 No. 8, pp. 1463-80.
45. Lee, J. and Peccei, R. (2008), “Lean production and quality commitment”, Personnel Review, Vol. 37 No. 1, pp. 5-25.
46. Loi, R., Hang-yue, N. and Foley, S. (2006), “Linking employees' justice perceptions to organizational commitment and intention to leave”, Journal of Occupational & Organizational Psychology, Vol. 79 No. 1, pp. 101-20.
47. MacDuffie, J. (1995), “Human resource bundles and manufacturing performance”, Industrial & Labor Relations Review, Vol. 48, pp. 197-221.
48. Marsden, P., Kalleberg, K. and Cook, C. (1993), “Gender differences in organizational commitment”, Work & Occupation, Vol. 20 No. 3, pp. 368-90.
49. Meyer, J. and Allen, N. (1997), Commitment in the Workplace, Sage, London.
50. Meyer, J., Allen, N. and Smith, C. (1993), “Commitment to organizations and occupations”, Journal of Applied Psychology, Vol. 78, pp. 538-51.
51. Mohamed, F., Taylor, G. and Hassan, A. (2006), “Affective commitment and intention to quit”, Journal of Management Issues, Vol. 18 No. 4, pp. 512-31.
52. Moore, S., Grunberg, L. and Greenberg, E. (2000), “The relationships between alcohol problems and well-being, work attitudes, and performance”, Journal of Substance Abuse, Vol. 11 No. 2, pp. 183-204.
53. Mowday, R., Porter, L. and Steers, R. (1982), Organization Linkages, Academic Press, San Diego, CA.
54. Munene, J. (1995), “Not on seat: an investigation of some correlates of organizational citizenship behavior in Nigeria”, Applied Psychology: An International Review, Vol. 44, pp. 111-222.
55. Narasimhan, R., Swink, M. and Kim, S. (2006), “Disentangling leanness and agility: an empirical investigation”, Journal of Operations Management, Vol. 24, pp. 440-57.
56. Noor-Harun, A. and Noor-Hasrul, N. (2006), “Evaluating the psychometric properties of Allen and Meyer's organizational commitment scale”, Malaysian Journal of Library & Information Science, Vol. 11 No. 1, pp. 89-101.
57. Obeng, K. and Ugboro, I. (2003), “Organizational commitment among public transit workers”, Transportation Quarterly, Vol. 57 No. 2, pp. 83-98.
58. Olivella, J., Cuatrecasas, L. and Gavilan, N. (2008), “Work organisation practices for lean production”, Journal of Manufacturing Technology Management, Vol. 19 No. 7, pp. 798-811.
59. Panico, J. (1982), “Work standards”, in Salvendy, G. (Ed.), Industrial Engineering Handbook, Wiley, New York, NY.
60. Parker, M. and Slaughter, J. (1988), Choosing Sides, South End, Boston, MA.
61. Parker, S. (2003), “Longitudinal effects of lean production on employee outcomes and the mediating role of work characteristics”, Journal of Applied Psychology, Vol. 88 No. 4, pp. 620-34.
62. Pearce, J. (1993), “Toward and organizational behavior of contract laborers”, Academy of Management Journal, Vol. 36, pp. 1082-96.
63. Pettersen, J. (2009), “Defining lean production”, The TQM Journal, Vol. 21 No. 2, pp. 127-42.
64. Pil, F. and MacDuffie, J. (1996), “The adoption of high-involvement work practices”, Industrial Relations, Vol. 35, pp. 423-56.
65. Powell, T. (1995), “Total quality management as competitive advantage”, Strategic Management Journal, Vol. 16, pp. 15-37.
66. Puvanasvaran, A., Megat, M., Tang, S., Muhamad, M. and Hamouda, A. (2008), “A review of problem solving capabilities in lean process management”, American Journal of Applied Sciences, Vol. 5 No. 5, pp. 504-11.
67. Rhodes, S. and Steers, R. (1981), “A career stage analysis of career and organizational commitment in nursing”, Human Relations, Vol. 12, pp. 1013-35.
68. Samson, D. and Terziovski, M. (1999), “The relationship between total quality management practices and operational performance”, Journal of Operations Management, Vol. 17 No. 5, pp. 393-409.
69. Schonberger, R. (1986), World Class Manufacturing, The Free Press, New York, NY.
70. Schonberger, R. (2007), “Japanese production management”, Journal of Operations Management, Vol. 25, pp. 403-19.
71. Schouteten, R. and Benders, J. (2004), “Lean production assessed by Karasek's job demand - job control model”, Economic and Industrial Democracy, Vol. 25 No. 3, pp. 347-73.
72. Scott-Lad, B., Travaglione, A. and Marshall, V. (2006), “Causal inference between participation in decision making, task attitude, work effort, rewards, job satisfaction and commitment”, Leadership and Organizational Journal, Vol. 27 No. 5, pp. 399-414.
73. Shadur, M., Rodwell, J. and Bamber, G. (1995), “Factors predicting employees' approval of lean production”, Human Relations, Vol. 48 No. 12, pp. 1403-26.
74. Shah, R. and Ward, P. (2003), “Lean manufacturing: context, practice bundles, and performance”, Journal of Operations Management, Vol. 21, pp. 129-50.
75. Shah, R. and Ward, P. (2007), “Defining and developing measures in lean production”, Journal of Operations Management, Vol. 25, pp. 785-815.
76. Shah, R., Chandrasekaran, A. and Linderman, K. (2008), “In pursuit of implementation patterns: the context of lean and Six Sigma”, International Journal of Production Research, Vol. 46 No. 23, pp. 6679-99.
77. Shapiro, G. (2001), “Exploring the impact of changes in work organization on employees”, AI and Society, Vol. 15, pp. 4-21.
78. Shore, L. and Wayne, S. (1993), “Commitment and employee behavior”, Journal of Applied Psychology, Vol. 78, pp. 774-80.
79. Skorstad, E. (1994), “Lean production, conditions of work and worker commitment”, Economic and Industrial Democracy, Vol. 15 No. 3, pp. 429-56.
80. Snell, S. and Dean, J. (1992), “Integrated manufacturing and human resource management”, Academy of Management Journal, Vol. 35 No. 3, pp. 467-504.
81. Van Hootegem, G., Rik Huys, R. and Delarue, A. (2004), “The sustainability of teamwork under changing circumstances”, International Journal of Operations & Production Management, Vol. 24 No. 8, pp. 773-86.
82. Vidal, M. (2007 a), “Lean production, worker empowerment, and job satisfaction”, Critical Sociology, Vol. 33, pp. 247-78.
83. Vidal, M. (2007 b), “Manufacturing empowerment? ‘Employee involvement’ in the labour process after Fordism”, Socio-Economic Review, Vol. 5 No. 2, pp. 197-232.
84. Walton, R. (1985), “From control to commitment in the workplace”, Harvard Business Review, March-April, pp. 76-85.
85. Walton, R. and Susman, G. (1987), “People policies for the new machines”, Harvard Business Review, March-April, pp. 98-106.
86. Whitfield, K. and Poole, M. (1997), “Organizing employees for high performance”, Organization Studies, Vol. 18 No. 5, pp. 745-64.
87. Wickens, P. (1987), The Road to Nissan, Macmillan, London.
88. Womack, J., Jones, D. and Roos, D. (1990), The Machine that Changed the World, Rawson Associates, New York, NY.
89. Beehr, T. (1995), Psychological Stress in the Workplace, Routledge, London.
90. Hackman, J. and Oldham, G. (1975), “Development of the job diagnostic survey”, Journal of Applied Psychology, Vol. 60 No. 2, pp. 159-70.
91. Hunter, L. and Thatcher, S. (2007), “Feeling the heat: effects of stress, commitment, and job experience on job performance”, Academy of Management Journal, Vol. 50 No. 4, pp. 953-68.
92. Mehri, D. (2006), “The darker side of lean”, Academy of Management Perspectives, Vol. 20 No. 2, pp. 21-42.
93. Schonfeld, I., Rhee, J. and Xia, F. (1995), “Methodological issues in occupational stress research”, in Sauter, S. and Murphy, L. (Eds), Organizational Risk Factors for Job Stress, American Psychological Association, Washington, DC.