Culture, communication and safety: Lessons from the airline industry

Indian Journal of Pediatrics

Volumn 78, Issue 6, 2011, Pages 703-708

  D'Agincourt Canning, Lori G ^a   Kissoon, Niranjan ^a   Singal, Mona ^a   Pitfield, Alexander F ^a  

^a BC CHILDREN S HOSPITAL   (Canada)

Author keywords

Communication; Cultural values; Medical errors; Safety; Team training; Teamwork

Indexed keywords

AIRCRAFT; ARTICLE; AVIATION; CHILD HEALTH CARE; CLINICAL ASSESSMENT TOOL; CULTURAL ANTHROPOLOGY; DISRUPTIVE BEHAVIOR; INTENSIVE CARE; INTENSIVE CARE UNIT; INTERPERSONAL COMMUNICATION; OCCUPATIONAL SAFETY; PATIENT SAFETY; PERSONAL EXPERIENCE; PROFESSIONAL PRACTICE; SIMULATION; SKILL; TEAMWORK;

AVIATION; COMMUNICATION; CULTURAL CHARACTERISTICS; EDUCATION, MEDICAL, CONTINUING; HUMANS; INTENSIVE CARE UNITS, PEDIATRIC; INTERPROFESSIONAL RELATIONS; LANGUAGE; PATIENT CARE TEAM; PATIENT SAFETY; PATIENT SIMULATION; QUALITY OF HEALTH CARE; SAFETY;

EID: 79958254821     PISSN: 00195456     EISSN: 09737693     Source Type: Journal    
DOI: 10.1007/s12098-010-0311-y     Document Type: Article

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