Zones of tolerance for higher education services: A diagnostic model of service quality towards student services

Egitim ve Bilim

Volumn 36, Issue 159, 2011, Pages 112-126

  Nadiri, Halil ^a   Hussain, Kashif ^b   Kandampully, Jay ^c  

^a EASTERN MEDITERRANEAN UNIVERSITY   (Turkey)

^b TAYLOR S UNIVERSITY   (Malaysia)

^c OHIO STATE UNIVERSITY   (United States)

Author keywords

Higher education; Service quality; Student satisfaction; Zone of tolerance

Indexed keywords

EID: 79958208276     PISSN: 13001337     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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