Simulation of product lead time in design customization service for better customer satisfaction

CIRP Annals - Manufacturing Technology

Volumn 60, Issue 1, 2011, Pages 179-182

  Hara, T ^a   Arai, T ^a  

^a UNIVERSITY OF TOKYO   (Japan)

Author keywords

Design; Service; Simulation

Indexed keywords

CUSTOMER EXPECTATION; DESIGN CUSTOMIZATION; DESIGN PROCESS; ORDER PROCESSING; PRODUCT LEAD TIME; SERVICE; SERVICE PROCESS; SIMULATION;

DESIGN; SALES;

CUSTOMER SATISFACTION;

EID: 79957664542     PISSN: 00078506     EISSN: 17260604     Source Type: Journal    
DOI: 10.1016/j.cirp.2011.03.092     Document Type: Article

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