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Volumn 58, Issue 1, 2009, Pages 379-382

A unified representation scheme for effective PSS development

Author keywords

CAD; Service Engineering; Simulation

Indexed keywords

CAD; CUSTOMER VALUES; PHYSICAL PROCESS; REPRESENTATION SCHEMES; SERVICE ACTIVITIES; SERVICE ENGINEERING; SIMULATION;

EID: 67349251174     PISSN: 00078506     EISSN: 17260604     Source Type: Journal    
DOI: 10.1016/j.cirp.2009.03.025     Document Type: Article
Times cited : (113)

References (13)
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    • (2004) Annals of the CIRP , vol.53-1 , pp. 151-154
    • Aurich, C.1    Fuchs, C.2    DeVries, F.3
  • 2
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    • Modelling of Value Creation based on Emergent Synthesis
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  • 4
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    • The Functional Economy: Cultural and Organizational Change
    • Richards D.J. (Ed), National Academy Press, Washington, DC
    • Stahel R.W. The Functional Economy: Cultural and Organizational Change. In: Richards D.J. (Ed). The Industrial Green Game: Implications for Environmental Design and Management. (1997), National Academy Press, Washington, DC 91-100
    • (1997) The Industrial Green Game: Implications for Environmental Design and Management. , pp. 91-100
    • Stahel, R.W.1
  • 6
    • 3142734361 scopus 로고    scopus 로고
    • Proposal of Service CAD System-A Tool for Service Engineering
    • Arai T., and Shimomura Y. Proposal of Service CAD System-A Tool for Service Engineering. Annals of the CIRP 53-1 (2004) 397-400
    • (2004) Annals of the CIRP , vol.53-1 , pp. 397-400
    • Arai, T.1    Shimomura, Y.2
  • 8
    • 0040439838 scopus 로고
    • The ABCs of Service System Blueprinting, Designing a Winning Service Strategy
    • Kingman-Brundage J. The ABCs of Service System Blueprinting, Designing a Winning Service Strategy. American Marketing Association (1989) 30-33
    • (1989) American Marketing Association , pp. 30-33
    • Kingman-Brundage, J.1
  • 9
    • 57149136743 scopus 로고    scopus 로고
    • The Role of Customer Experiences in the Development of Service Blueprints
    • Downloadable from
    • Pires G, Stanton P (2004) The Role of Customer Experiences in the Development of Service Blueprints, ANZMAC 2004 Conference. Downloadable from http://smib.vuw.ac.nz:8081/WWW/ANZMAC2004/CDsite/papers/Pires1.PDF.
    • (2004) ANZMAC 2004 Conference
    • Pires, G.1    Stanton, P.2
  • 10
    • 0036129463 scopus 로고    scopus 로고
    • A Generic Model and Design Representation Technique of Service Products
    • Ma Q., Tseng M.M., and Yen B. A Generic Model and Design Representation Technique of Service Products. Technovation 22 (2002) 15-39
    • (2002) Technovation , vol.22 , pp. 15-39
    • Ma, Q.1    Tseng, M.M.2    Yen, B.3
  • 13
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    • A Service Evaluation Method using Mathematical Methodologies
    • Shimomura Y., Hara T., and Arai T. A Service Evaluation Method using Mathematical Methodologies. Annals of the CIRP 57-1 (2008) 437-440
    • (2008) Annals of the CIRP , vol.57-1 , pp. 437-440
    • Shimomura, Y.1    Hara, T.2    Arai, T.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.