The effect of aging on consumer disadvantage in grocery retail services among the Finnish elderly

Journal of Retailing and Consumer Services

Volumn 18, Issue 4, 2011, Pages 370-377

  Kohijoki, Anna Maija ^a  

^a UNIVERSITY OF TURKU   (Finland)

Author keywords

Accessibility; Aging; Disadvantaged consumers; Grocery shopping behaviour; The elderly

Indexed keywords

ACCESSIBILITY; AGING POPULATION; CONSUMPTION BEHAVIOR; ELDERLY POPULATION; PANEL DATA; RETAILING; SHOPPING ACTIVITY;

FINLAND;

EID: 79957549009     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2011.04.003     Document Type: Article

References (41)

1. Abdel-Ghany M., Sharpe D.L. Consumption patterns among the young-old and old-old. The Journal of Consumer Affairs 1997, 31(1):90-112.
2. Ahmad R. The older or ageing consumers in the UK: are they really that different?. International Journal of Market Research 2002, 44(3):337-360.
3. Bone P.F. Identifying mature segments. The Journal of Service Marketing 1991, 5(1):47-60.
4. Bromley R.D.F., Thomas C.J. Small town shopping decline: dependence and inconvenience for disadvantaged. The International Review of Retail, Distribution and Consumer Research 1995, 5(4):433-456.
5. Bromley R.D.F., Thomas C.J. The retail revolution, the carless shopper and disadvantage. Transactions of the Institute of British Geographers 1993, 18(2):222-236.
6. Burnett J.J. Comparing the patronage selection criteria of the elderly: chronological age versus dependency. International Review of Retail, Distribution and Consumer Research 1996, 6(3):243-257.
7. Donkin A.J.M., Dowler E.A., Stevenson S.J., Turner S.A. Mapping access to food at a local level. British Food Journal 1999, 101(7):554-564.
8. FGTA Finnish Grocery Trade 2009-2010 2009, Finnish Grocery Trade Association, Erweko, Helsinki.
9. Goodwin D.R., McElwee R.E. Grocery shopping and an ageing population: research note. International Review of Retail, Distribution and Consumer Research 1999, 9(4):403-409.
10. Gunter B. Understanding the Older Consumer. The Grey Market 1998, International Series of Social Psychology, Routledge, London.
11. Hare C. The food-shopping experience: a satisfaction survey of older Scottish consumers. International Journal of Retail & Distribution Management 2003, 31(5):244-255.
12. Hare C., Kirk D., Lang T. Identifying the expectations of older food consumers. More than a "shopping list" of wants. Journal of Marketing Practice: Applied Marketing Science 1999, 5(6/7/8):213-232.
13. Kiander J., Riihelä M., Sullström R. Ikääntyneiden kulutuskäyttäytyminen: miten tulevaisuuden eläkeläiset kuluttavat? (Consumer behaviour of the elderly: how the elderly of the future will consume?). Ikääntyminen voimavarana. Valtioneuvoston kanslian julkaisusarja 2004/33 2004, 104-111. Edita Prima Oy, Helsinki. M. Kautto (Ed.).
14. Kohijoki, A-M., 2010. Physically disabled people as customers within Finnish grocery retailing: is the physical impairment an obstacle in the accessibility of grocery retail services? In: Conference Proceedings for the 17th Recent Advances in Retailing & Services Science, Istanbul, Turkey, 2010.
15. Kohijoki A-M. Päivittäistavarakaupan saavutettavuus Turussa (Accessibility of grocery stores in the city of Turku). Yhdyskuntasuunnittelu 2008, 46(2):9-25.
16. Koistinen, K., Väliniemi, J., 2007. Onko lähikauppa lähellä? (Are grocery stores easily accessible?) National Consumer Research Centre, publications 2007/4, Helsinki.
17. Land Use and Building Act, 1999. Statutes of Finland 1999/132.
18. Laurinkari, J., 1987. Vanhukset kaupan palvelujen käyttäjinä (The elderly as the users of grocery retail services). Elinkeinohallitus, kuluttaja-asiain osaston julkaisuja, sarja A 1987/11, Helsinki.
19. Leighton C., Seaman C.E.A. The elderly food consumer: disadvantaged?. Journal of Consumer Studies and Home Economics 1997, 21(4):363-370.
20. Leventhal R.C. The aging consumer: what's all the fuss about anyway?. The Journal of Consumer Marketing 1991, 8(1):29-34.
21. Lumpkin J.R. Shopping orientation segmentation of the elderly consumer. Journal of the Academy of Marketing Science 1985, 13(1):271-289.
22. Mason J.B., Bearden W.O. Profiling the shopping behavior of elderly consumers. The Gerontologist 1978, 18(5):454-461.
23. Meneely L., Strugnell C., Burns A. Elderly consumers and their food store experiences. Journal of Retailing and Consumer Services 2009, 16(6):458-465.
24. Moschis G., Curasi C., Bellenger D. Patronage motives of mature consumers in the selection of food and grocery stores. Journal of Consumer Marketing 2004, 21(2):123-133.
25. Moschis G.P, Lee E., Mathur A. Targeting the mature market: opportunities and challenges. Journal of Consumer Marketing 1997, 14(4):282-293.
26. Mumel D., Prodnik J. Grey consumers are all the same, they even dress the same-myth or reality?. Journal of Fashion Marketing and Management 2005, 9(4):434-449.
27. Myers H., Lumbers M. Understanding older shoppers: a phenomenological investigation. Journal of Consumer Marketing 2008, 25(5):294-301.
28. Mylly research project, 2011. (accessed 8th March 2011). http://www.tse.fi/en/research/units/mylly.
29. OSF, Official Statistics of Finland, 2009a. The population of Finland in 2008. Statistics of Finland, Helsinki. (accessed 8th March 2011). http://www.stat.fi/til/vaerak/2008/vaerak_2008_2009-03-27_tie_001_en.html.
30. OSF, Official Statistics of Finland, 2009b. Population projection 2009 according to age and gender, whole country 2009-2060. Statistical database. Statistics of Finland, Helsinki. (accessed 8th March 2011). http://pxweb2.stat.fi/database/StatFin/vrm/vaenn/vaenn_en.asp.
31. OSF, Official Statistics of Finland, 2009c. Income distribution statistics. Statistics of Finland, Helsinki. (accessed 8th March 2011). http://www.stat.fi/til/tjt/index_en.html.
32. Pettigrew S., Mizerski K., Donovan R. The three "big issues" for older supermarket shoppers. Journal of Consumer Marketing 2005, 22(6):306-312.
33. Pitkäaho, M., Uusitalo, J., Marjanen, H., 2005. Ostosmatkojen suuntautuminen ja ostopaikan valintakriteerit Turun seudulla vuosina 2001-2003 (The Orientation of the Shopping Trips and Store Choice Criteria in Turku Area in 2001-2003). Publications of the Turku School of Economics and Business Administration, Series Discussion and Working Papers 2005/3, Esa Print Tampere, Tampere.
34. Reisenwitz T., Iyer R. A comparison of younger and older baby boomers: investigating the viability of cohort segmentation. Journal of Consumer Marketing 2007, 24(4):202-213.
35. Ruonakoski, A., Somerpalo, S., Kaakinen, J., Kinnunen, R., 2005. Esteettömyys ja ikääntyneiden palvelutarve (Accessibility and service needs of older people). Reports of the Ministry of Social Affairs and Health, 2005/11, Yliopistopaino, Helsinki.
36. Spåre, H., Pulkkinen, M., 1997. Päivittäistavaroiden kauppapalvelujen koettu saavutettavuus (Experienced accessibility of grocery retail services). LTT serie B 139, HeSE print, Helsinki.
37. Westlake T. The disadvantaged consumer: problems and policies. Retail Change: Contemporary Issues 1993, 172-191. UCL Press, London. R.D.F. Bromley, C.J. Thomas (Eds.).
38. Whelan A., Wrigley N., Warm D., Cannings E. Life in a 'Food Desert'. Urban Studies 2002, 39(11):2083-2100.
39. Williams P., Hubbard P. Who is disadvantaged? Retail change and social exclusion. International Review of Retail, Distribution and Consumer Research 2001, 11(3):267-286.
40. Wilson L.C., Alexander A., Lumbers M. Food access and dietary variety among older people. International Journal of Retail & Distribution Management 2004, 32(2):109-122.
41. Woodliffe L. An empirical re-evaluation of consumer disadvantage. International Review of Retail, Distribution and Consumer Research 2007, 17(1):1-21.