Engaging knowledge management learners through web-based ICT: An empirical study

VINE

Volumn 41, Issue 2, 2011, Pages 132-151

  Menkhoff, Thomas ^a   Yian, Thang Tze ^b   Wah, Chay Yue ^c   Kee, Wong Yue ^a  

^a SINGAPORE MANAGEMENT UNIVERSITY   (Singapore)

^b Institute of Technical Education   (Singapore)

^c SIM University   (Singapore)

Author keywords

E learning; Knowledge management; Virtual learning environments; Web site design

Indexed keywords

EID: 79955936717     PISSN: 03055728     EISSN: 14741032     Source Type: Journal    
DOI: 10.1108/03055721111134781     Document Type: Article

References (58)

1. Alavi, M. and Gallupe, R.B. (2003), "Using information technology in learning: case studies in business and management education programs" in Academy of Management Learning and Education, Vol. 2, No. 2, pp. 139-53.
2. Alavi, M. and Leidner, D.E. (2001), "Review: knowledge management and KM systems: conceptual foundations and research issues" in MIS Quarterly, Vol. 25, No. 1, pp. 107-36.
3. Albrecht, B. (2006), "Enriching student experience through blended learning", Educause Center for Applied Research Bulletin, No. 12.
4. Arbaugh, J.B. (2005), "Is there an optimal design for on-line MBA courses?" in Academy of Management Learning and Education, Vol. 4, pp. 135-49.
5. Baker, M.B., Boggs, R. and Arabasz, P. (2003), "Student and faculty perspectives on e-learning support", Educause Center for Applied Research Bulletin, No. 16.
6. Bolliger, D.U. and Wasilik, O. (2009), "Factors influencing faculty satisfaction with online teaching in higher education" in Distance Education, Vol. 30, No. 1, pp. 103-16.
7. Bourne, J. and Moore, J.C. (Eds.) (2005), Elements of Quality Online Education: Engaging Communities, Sloan Center for Online Education, Needham, MA.
8. Chai, L.G. and Poh, Y.N. (2009), "E-learning in Malaysia; success factors in implementing e-learning programs" in International Journal of Teaching and Learning in Higher Education, Vol. 20, No. 2, pp. 237-46.
9. Coppola, N., Hiltz, S. and Rotter, N. (2002), "Becoming a virtual professor: pedagogical roles and asynchronous learning networks" in Journal of Management Information Systems, Vol. 18, No. 4, pp. 169-89.
10. Currie, J., Vidovich, L. and Yang, R. (2008), "Countability not answerability? Accountability in Hong Kong and Singapore universities" in Asia Pacific Journal of Education, Vol. 28, No. 1, pp. 67-85.
11. Dziuban, C.D., Moskal, P.D. and Hartman, J. (2005), "Higher education, blended learning, and the generations: knowledge is power: no more" Bourne, J. and Moore, J.C. (Eds.), Elements of Quality Online Education: Engaging Communities, Sloan Center for Online Education, Needham, MA.
12. Eisenstadt, M. and Vincent, T. (2000), The Knowledge Web: Learning and Collaborating on the Net, Kogan Page, London.
13. Garrison, D.R. (2000), "Theoretical challenges for distance education in the 21st century: a shift from structural to transactional issues", International Review of Research in Open and Distance Learning, Vol. 1, No. 1, available at: http://irrodl.org/index.php/irrodl/issue/view/6.
14. Garrison, D.R. and Kanuka, H. (2004), "Blended learning: uncovering its transformative potential in higher education" in The Internet and Higher Education, Vol. 7, pp. 95-105.
15. Hedberg, J. and Lim, C.P. (2004), "Charting trends for e-learning in Asian schools" in Distance Education, Vol. 25, No. 2, pp. 199-213.
16. Hill, Y., Lomas, L. and Macgregor, J. (2003), "Students' perceptions of quality in higher education" in Quality Assurance in Education, Vol. 11, No. 1, pp. 15-20.
17. Jackson, S.E., Joshi, A. and Erhardt, N.L. (2003), "Recent research on team and organisational diversity: SWOT analysis and implications" in Journal of Management, Vol. 29, No. 6, pp. 801-30.
18. Jonassen, D.H., Dyer, D., Peters, K., Robinson, T., Harvey, D., King, M. and Loughner, P. (1997), "Cognitive flexibility hypertexts on the web: engaging learners in meaning making" in Khan, B.H. (Ed.), Web-based Instruction, Educational Technology Publications, Englewood Cliffs, NJ, pp. 119-33.
19. Laurillard, D. (2002), "Design tools for e-learning", paper presented at the Keynote Address at the 19th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE), Auckland, December 6-8.
20. Lim, C.K. (2001), "Computer self-efficacy, academic self-concept, and other predictors of satisfaction and future participation of adult distance learners" in The American Journal of Distance Education, Vol. 15, No. 2, pp. 41-51.
21. Lombard, M. and Ditton, T. (1997), "At the heart of it all: the concept of presence", Journal of Computer Mediated Communications, Vol. 3, No. 2.
22. Lorenzo, G., Oblinger, D. and Dzibuan, C. (2006), "How choice, co-creation, and culture are changing what it means to be net savvy", Educause Learning Initiative (ELI) Paper 4, October.
23. Martins, L.L. and Kellermanns, F.W. (2004), "A model of business school students' acceptance of a web-based course management system" in Academy of Management Learning and Education, Vol. 3, No. 1, pp. 7-26.
24. Menkhoff, T., Evers, H.-D. and Chay, Y.W. (Eds.) (2010), Governing and Managing Knowledge in Asia, 2nd ed., World Scientific, Hackensack, NJ, Series on Innovation and Knowledge Management 9.
25. Miles, M.B. and Huberman, A.M. (1994), Qualitative Data Analysis, Sage, Thousand Oaks, CA.
26. Nemanich, L., Banks, M. and Vera, D. (2009), "Enhancing knowledge transfer in classroom versus online settings: the interplay among instructor, student, content, and context" in Decision Sciences Journal of Innovative Education, Vol. 7, No. 1, pp. 123-48.
27. Nichols, M. (2003), "A theory for eLearning" in Educational Technology & Society, Vol. 6, No. 2, pp. 1-10, available at: http://ifets.ieee.org/periodical/6-2/1.html.
28. Nipper, S. (1989), "Third generation distance learning and computer conferencing" in Mason, R. and Kaye, A. (Eds.), Mindweave, Pergamon Press, Oxford, pp. 63-73.
29. Oliver, R. (1999), "Exploring strategies for online teaching and learning" in Distance Education, Vol. 20, No. 2, pp. 240-54.
30. Patton, M.Q. (1997), Utilization-focused Evaluation, 3rd ed., Sage, Thousand Oaks, CA.
31. Peters, O. (2000), "Digital learning environments: new possibilities and opportunities", International Review of Research in Open and Distance Learning, Vol. 1, No. 1, available at: http://irrodl.org/index.php/irrodl/issue/view/6.
32. Picciano, A.G. (1998), "Developing an asynchronous course model at a large, urban university" in Journal of Asynchronous Learning Networks, Vol. 2, No. 1, pp. 3-19.
33. Picciano, A.G. (2001), Making Connections across Virtual Space and Time, Prentice-Hall, Upper Saddle River, NJ.
34. Picciano, A.G. (2002), "Beyond student perceptions: issues of interaction, presence, and performance in an online course" in Journal of Asynchronous Learning Networks, Vol. 6, No. 1, pp. 21-40.
35. Picciano, A.G. and Dziuban, C. (Eds.) (2006), Blended Learning: Research Perspectives, The Sloan Consortium, Needham, MA.
36. Ramsden, P. (1992), Learning to Teach in Higher Education, Routledge, London.
37. Ravenscroft, A. (2001), "Designing e-learning interactions in the 21st century: revisiting and rethinking the role of theory" in European Journal of Education, Vol. 36, No. 2, pp. 133-56.
38. Reeves, T. (2002), "Storm clouds on the digital education horizon" in Journal of Computing in Higher Education, Vol. 15, No. 1, pp. 133-56.
39. Reupert, A., Maybery, D., Patrick, K. and Chittleborough, P. (2009), "The importance of being human: instructor's personal presence in distance programs" in International Journal of Teaching and Learning in Higher Education, Vol. 21, No. 1, pp. 47-56.
40. Richardson, J.C. and Swan, K. (2001), "The role of social presence in online courses: how does it relate to students' perceived learning and satisfaction?" in Montgomerie, C. and Viteli, J. (Eds.), Proceedings of the World Conference on Educational Multimedia, Hypermedia and Telecommunications 201, AACE, Chesapeake, VA, USA, pp. 1545-6.
41. Richardson, J.C. and Swan, K. (2003), "Examining social presence in online courses" in Sloan Journal of Asynchronous Learning Networks, Vol. 7, No. 1, pp. 68-88.
42. Rourke, L., Anderson, T., Garrison, D.R. and Archer, W. (2001), "Assessing social presence in asynchronous text-based computer conferencing" in Journal of Distance Education, Vol. 14, No. 3, pp. 51-70.
43. Salmon, G. (2000), E-moderating: The Key to Teaching and Learning Online, Kogan Page, London.
44. Selim, H.M. (2007), "Critical success factors for e-learning acceptance: confirmatory factor models" in Computers & Education, Vol. 49, pp. 396-413.
45. Shea, P., Frederickson, E., Pikett, A., Pelz, W. and Swan, K. (2001), "Measures of learning effectiveness in the SUNY learning network" Bourne, J. and Moore, J. (Eds.), Online Education: Proceedings of the 2000 Sloan Summer Workshop on Asynchronous Learning Networks, Vol. 2 in the Sloan-C Series, Sloan-C Press, Needham, MA.
46. Sherman, H., Rowley, D. and Armandi, B. (2006), Strategic Management - An Organisation Change Approach, University Press of America, New York, NY.
47. Shneiderman, B. (1998), Designing the User Interface: Strategies for Effective Human-computer Interaction, 3rd ed., Addison-Wesley, Reading, MA.
48. Sloan Consortium (2005), Growing by Degrees: Online Education in the USA, Southern Edition, Sloan-C, Needham, MA.
49. Swan, K. (2001), "Virtual interaction: design factors affecting student satisfaction and perceived learning in asynchronous online courses" in Distance Education, Vol. 22, No. 2, pp. 306-31.
50. Swan, K. and Shih, L.F. (2005), "On the nature and development of social presence in online course discussions" in Journal of Asynchronous Learning Networks, Vol. 9, No. 3, pp. 115-36.
51. Tam, M. (2000), "Constructivism, instructional design, and technology: implications for transforming distance learning" in Educational Technology & Society, Vol. 3, No. 2, pp. 50-60.
52. Tu, C.-H. and McIsaac, M. (2002), "The relationship of social presence and interaction in online classes" in The American Journal of Distance Education, Vol. 16, No. 3, pp. 131-50.
53. Webster, J. and Hackley, P. (1997), "Teaching effectiveness in technology-mediated distance learning" in Academy of Management Journal, Vol. 40, No. 6, pp. 282-309.
54. Weihrich, H. (1982), "The TOWS matrix: a tool for situational analysis" in Journal of Long Range Planning, Vol. 15, No. 2, pp. 12-14.
55. Welch, A. (2007), "Governance issues in South East Asian higher education: finance, devolution and transparency in the global era" in Asia Pacific Journal of Education, Vol. 27, No. 3, pp. 237-53.
56. Yeung, S.Y. (2009), "Is student-centered pedagogy impossible in Hong Kong? The case of inquiry in classrooms" in Asia Pacific Education Review, Vol. 10, No. 3, pp. 377-86.
57. Boot, R. and Hodgson, V. (1987), "Open learning: meaning and experience" in Hodgson, V., Mann, S. and Snell, R. (Eds.), Beyond Distance Teaching - Towards Open Learning, Open University Press, Buckingham, pp. 5-15.
58. Mason, R. (1989), "An evaluation of CoSy on an open university course" Mason, R. and Kaye, A. (Eds.), Mindweave: Communication, Computers and Distance Education, Pergamon Press, Oxford.