Designing a knowledge-based system for benchmarking: A DEA approach

Knowledge-Based Systems

Volumn 24, Issue 5, 2011, Pages 662-671

  Lai, Mei Chi ^a   Huang, Hao Chen ^b   Wang, Wei Kang ^c  

^a NATIONAL TAIWAN UNIVERSITY   (Taiwan)

^b NATIONAL KAOHSIUNG UNIVERSITY OF APPLIED SCIENCES   (Taiwan)

^c YUAN ZE UNIVERSITY   (Taiwan)

Author keywords

Benchmarking; Data envelopment analysis; Hospital; Knowledge based systems; Performance evaluation; Process benchmarking

Indexed keywords

BENCHMARKING PROCESS; BENCHMARKING TOOLS; DATA ENVELOPMENT; HEALTHCARE INDUSTRY; INTEGRATED FRAMEWORKS; MEDICAL CENTER; PERFORMANCE EVALUATION; PROCESS BENCHMARKING; PROCESS IMPROVEMENT; RELATIVE EFFICIENCY;

DATA ENVELOPMENT ANALYSIS; HEALTH CARE; HOSPITALS; KNOWLEDGE BASED SYSTEMS; QUALITY ASSURANCE; TOTAL QUALITY MANAGEMENT;

BENCHMARKING;

EID: 79955014647     PISSN: 09507051     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.knosys.2011.02.006     Document Type: Article

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