Design of a knowledge-based performance evaluation system: A case of high-tech state-owned enterprises in an emerging economy

Expert Systems with Applications

Volumn 34, Issue 3, 2008, Pages 1795-1803

  Wang, Wei Kang ^a   Huang, Hao Chen ^b   Lai, Mei Chi ^b  

^a YUAN ZE UNIVERSITY   (Taiwan)

^b NATIONAL TAIWAN UNIVERSITY   (Taiwan)

Author keywords

Data envelopment analysis; Decision support system; Knowledge based system; Performance evaluation

Indexed keywords

DATA ENVELOPMENT ANALYSIS; DECISION MAKING; DECISION SUPPORT SYSTEMS; MATHEMATICAL MODELS; REGRESSION ANALYSIS; SYSTEMS ANALYSIS;

LOGISTIC REGRESSION MODEL; PERFORMANCE EVALUATION; STATE-OWNED ENTERPRISES (SOE);

KNOWLEDGE BASED SYSTEMS;

EID: 37349004607     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2007.01.032     Document Type: Article

References (19)

1. Banker R.D., Charnes A., and Cooper W.W. Some models for estimating technical and scale inefficiencies in data envelopment analysis. Management Science 30 9 (1984) 1078-1092
2. Cassie C. Marketing decision support systems. Industrial Management and Data Systems 97 8 (1997) 293-296
3. Deprins D., Simar I., and Tulkens H. Measuring labor efficiency in post offices. In: Marchand M., Pestienu P., and Tulkens H. (Eds). The performance of public enterprises: Concepts and measurement (1984), North-Holland, Amsterdam 243-266
4. Epstein M.K., and Henderson J.C. Data envelopment analysis for managerial control and diagnosis. Decision Science 20 (1989) 90-119
5. Jacobs L.W., and Lauer J. DSS for job shop machine scheduling. Industrial Management and Data Systems 94 4 (1994) 15-23
6. Kaula R. Integrating decision support systems in organizations: a three level framework. Industrial Management and Data Systems 94 4 (1994) 8-14
7. Kuo C.C., and Soflarsky F. An automated system for motor carrier selection. Industrial Management and Data Systems 103 7 (2003) 533-539
8. Lau H.C.W., Choy K.L., Lau P.K.H., Tsui W.T., and Choy L.C. An intelligent logistics support system for enhancing the airfreight forwarding business. Expert Systems 21 5 (2004) 253-268
9. Liao S.H. Problem solving and knowledge inertia. Expert System with Application 22 (2002) 21-30
10. McGregor C., and Schiefer J. A web-service based framework for analyzing and measuring business performance. Information Systems and eBusiness Management 2 1 (2004) 89-110
11. Raggad B.G. Decision support system: use IT or skip IT. Industrial Management and Data Systems 97 1/2 (1997) 43-50
12. Sedbrook T. Integrating E-business XML business forms and rule-based agent technologies. Expert Systems 18 5 (2001) 250-265
13. Tofallis C. Input efficiency profiling: an application to airlines. Computer and Operations Research 24 3 (1997) 253-258
14. Tone K. An epsilon-free DEA and a new measure of efficiency. Journal of the Operational Research Society 36 3 (1993) 167-174
15. Tone K. A slack-based measure of efficiency in data envelopment analysis. European Journal of Operational Research 130 3 (2001) 498-509
16. Tunali S., and Ozmehmet S. A decision support system for cell formation. International Journal of Computer Applications in Technology 17 2 (2003) 101-109
17. Watson E.F., Shi Y., and Chen Y.S. A user-access model-driven approach to proxy cache performance analysis. Decision Support Systems 25 4 (1999) 309-339
18. Wen W., Wang W.K., and Wang C.H. A knowledge-based intelligent decision support system for national defense budget planning. Expert Systems with Applications 28 1 (2005) 55-66
19. Wholey J.S. Assessing the quality and usefulness of performance measurement systems. Public Manager, Potomac 27 3 (1998) 23-24