메뉴 건너뛰기




Volumn 23, Issue 2, 2011, Pages 167-175

Measuring web usability using item response theory: Principles, features and opportunities

Author keywords

E commerce; Item response theory; Usability checklist

Indexed keywords

ELECTRONIC COMMERCE; ERGONOMICS; WEB DESIGN; WEBSITES;

EID: 79953065581     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.intcom.2011.02.004     Document Type: Article
Times cited : (52)

References (75)
  • 3
    • 84976936145 scopus 로고
    • A hyperbolic cosine latent trait model for unfolding dichotomous single-stimulus responses
    • D. Andrich, and G. Luo A hyperbolic cosine latent trait model for unfolding dichotomous single-stimulus responses Applied Psychological Measurement 17 3 1993 253 276
    • (1993) Applied Psychological Measurement , vol.17 , Issue.3 , pp. 253-276
    • Andrich, D.1    Luo, G.2
  • 5
    • 56949091371 scopus 로고    scopus 로고
    • Advancing E-Government performance in the United States through enhanced usability benchmarks
    • D.L. Baker Advancing E-Government performance in the United States through enhanced usability benchmarks Government Information Quarterly 26 1 2009 82 88
    • (2009) Government Information Quarterly , vol.26 , Issue.1 , pp. 82-88
    • Baker, D.L.1
  • 8
    • 0345352236 scopus 로고
    • Ergonomic criteria for the evaluation of human-computer interfaces
    • Bastien, J.M.C., Scapin, D.L., 1993. Ergonomic criteria for the evaluation of human-computer interfaces. Rapport technique de l'INRIA. http://www.inria.fr/rrrt/rt-0156.html > (accessed March 2009).
    • (1993) Rapport Technique de l'Inria
    • Bastien, J.M.C.1    Scapin, D.L.2
  • 9
    • 0001670658 scopus 로고
    • Some latent trait models and their use in inferring an examinee's ability, contributed chapters
    • A. Birnbaum Some latent trait models and their use in inferring an examinee's ability, contributed chapters F.M. Lord, M.R. Novick, Statistical Theories of Mental Test Scores 1968 Addison Wesley Reading, MA
    • (1968) Statistical Theories of Mental Test Scores
    • Birnbaum, A.1
  • 10
    • 0002020833 scopus 로고    scopus 로고
    • SUS - A "quick and dirty" usability scale
    • J. Brooke SUS - a "quick and dirty" usability scale P. Jordan, B. Thomas, B. Weerdmeester, A. McClelland, Usability Evaluation in Industry 1996 Taylor Francis London
    • (1996) Usability Evaluation in Industry
    • Brooke, J.1
  • 12
    • 0032660019 scopus 로고    scopus 로고
    • Facilitating navigation in information spaces: Road signs on the World Wide Web
    • C.S. Campbell, and P.P. Maglio Facilitating navigation in information spaces: road signs on the World Wide Web International Journal of Human-Computer Studies 50 4 1999 309 327
    • (1999) International Journal of Human-Computer Studies , vol.50 , Issue.4 , pp. 309-327
    • Campbell, C.S.1    Maglio, P.P.2
  • 14
    • 0029130577 scopus 로고
    • Constructing validity: Basic issues in scale development
    • L.A. Clark, and D.B. Watson Constructing validity: basic issues in scale development Psychological Assessment 7 3 1995 309 319
    • (1995) Psychological Assessment , vol.7 , Issue.3 , pp. 309-319
    • Clark, L.A.1    Watson, D.B.2
  • 17
    • 84988053680 scopus 로고
    • A computerized simulation of a flexilevel test and its comparison with a Bayesian computerized adaptive test
    • R.J. de Ayala, B.G. Dodd, and W.R. Koch A computerized simulation of a flexilevel test and its comparison with a Bayesian computerized adaptive test Journal of Educational Measurement 27 4 1990 227 239
    • (1990) Journal of Educational Measurement , vol.27 , Issue.4 , pp. 227-239
    • De Ayala, R.J.1    Dodd, B.G.2    Koch, W.R.3
  • 18
    • 0012755963 scopus 로고
    • What is gained and lost when using evaluation methods other than empirical testing 89-102
    • Monk, A., Diaper, D., Harrison, M.D. (Eds.) (A Shorter Version of this Paper is Available in the Digest of Shot Talks Presented at CHI'92, Monterey, CA, May 7, pp. 125-126)
    • Desurvire, H.W., Kondziela, J.M., Atwood, M.E., 1992. What is gained and lost when using evaluation methods other than empirical testing 89-102. In: Monk, A., Diaper, D., Harrison, M.D. (Eds.), People and Computers VII. Cambridge University Press, Cambridge, pp. 89-102 (A Shorter Version of this Paper is Available in the Digest of Shot Talks Presented at CHI'92, Monterey, CA, May 7, pp. 125-126).
    • (1992) People and Computers VII. Cambridge University Press, Cambridge , pp. 89-102
    • Desurvire, H.W.1    Kondziela, J.M.2    Atwood, M.E.3
  • 20
    • 84964479148 scopus 로고    scopus 로고
    • Evaluation of hypermedia educational systems: Criteria ad imperfect measures
    • Díaz, P., Sicilia M.A., Aedo, I., 2002. Evaluation of hypermedia educational systems: criteria ad imperfect measures. In: Proc. of Intl. Conference on Computers in Education 2002, pp. 621-626.
    • (2002) Proc. of Intl. Conference on Computers in Education 2002 , pp. 621-626
    • Díaz, P.1
  • 24
    • 0032376367 scopus 로고    scopus 로고
    • Item response theory and classical test theory: An empirical comparison of their item/person statistics
    • X. Fan Item response theory and classical test theory: an empirical comparison of their item/person statistics Educational and Psychological Measurement 58 3 1998 357 381
    • (1998) Educational and Psychological Measurement , vol.58 , Issue.3 , pp. 357-381
    • Fan, X.1
  • 25
    • 70349544097 scopus 로고    scopus 로고
    • Evaluating web site quality: The value of a multi paradigm approach
    • D. Fink, and C. Nyaga Evaluating web site quality: the value of a multi paradigm approach Benchmarking: An International Journal 16 2 2009 259 273
    • (2009) Benchmarking: An International Journal , vol.16 , Issue.2 , pp. 259-273
    • Fink, D.1    Nyaga, C.2
  • 27
    • 0032666418 scopus 로고    scopus 로고
    • The IsoMetrics Usability Inventory: An operationalisation of ISO 9241-10 supporting summative and formative evaluation of software systems
    • G. Gediga, K.-C. Hamborg, and I. Duntsch The IsoMetrics Usability Inventory: an operationalisation of ISO 9241-10 supporting summative and formative evaluation of software systems Behaviour and Information Technology 18 3 1999 151 164
    • (1999) Behaviour and Information Technology , vol.18 , Issue.3 , pp. 151-164
    • Gediga, G.1    Hamborg, K.-C.2    Duntsch, I.3
  • 30
    • 0034266061 scopus 로고    scopus 로고
    • Emergence of item response modeling in instrument development and data analysis
    • R.K. Hambleton Emergence of item response modeling in instrument development and data analysis Medical Care 38 9 2000 60 65
    • (2000) Medical Care , vol.38 , Issue.9 , pp. 60-65
    • Hambleton, R.K.1
  • 31
    • 79953053746 scopus 로고    scopus 로고
    • HHS - US Department of Health and Human Services, 2006. The Research-Based Web Design & Usability Guidelines (Guidelines) Washington, DC, US
    • HHS - US Department of Health and Human Services, 2006. The Research-Based Web Design & Usability Guidelines (Guidelines) Washington, DC, US < http://www.usability.gov/guidelines/index.html > (accessed March 2009).
  • 32
    • 79953031542 scopus 로고    scopus 로고
    • IEEE Std. 1061, 1998. Software Quality Metrics Methodology, IEEE Computer Society
    • IEEE Std. 1061, 1998. Software Quality Metrics Methodology, IEEE Computer Society.
  • 35
    • 84892449141 scopus 로고
    • User interface evaluation in the real world: A comparison of four techniques
    • New Orleans, LA
    • Jeffries, R.J., Miller, J.R., Wharton, C., Uyeda, K.M., 1991. User interface evaluation in the real world: a comparison of four techniques. In: P. ACM CHI'91 Conference, New Orleans, LA, pp. 119-124.
    • (1991) P. ACM CHI'91 Conference , pp. 119-124
    • Jeffries, R.J.1    Miller, J.R.2    Wharton, C.3    Uyeda, K.M.4
  • 36
    • 1242308518 scopus 로고    scopus 로고
    • Dimensional hierarchy of retail website quality
    • S. Kim, and L. Stoel Dimensional hierarchy of retail website quality Information and Management 41 5 2004 619 633
    • (2004) Information and Management , vol.41 , Issue.5 , pp. 619-633
    • Kim, S.1    Stoel, L.2
  • 38
    • 0142258717 scopus 로고    scopus 로고
    • Usability in online shops: Scale construction, validation and the influence on the buyers' intention and decision
    • U. Konradt, H. Wandke, B. Balazs, and T. Christophersen Usability in online shops: scale construction, validation and the influence on the buyers' intention and decision Behaviour & Information Technology 22 3 2003 165 174
    • (2003) Behaviour & Information Technology , vol.22 , Issue.3 , pp. 165-174
    • Konradt, U.1    Wandke, H.2    Balazs, B.3    Christophersen, T.4
  • 39
    • 84993083609 scopus 로고    scopus 로고
    • Consumers' perception of e-shopping characteristics: An expectancy-value approach
    • H. Lim, and A.J. Dubinsky Consumers' perception of e-shopping characteristics: an expectancy-value approach Journal of Services Marketing 18 7 2004 500 513
    • (2004) Journal of Services Marketing , vol.18 , Issue.7 , pp. 500-513
    • Lim, H.1    Dubinsky, A.J.2
  • 40
    • 61349198260 scopus 로고    scopus 로고
    • Evaluating item discrimination power of WHOQOLBREF from an item response model perspectives
    • T.H. Lin, and G. Yao Evaluating item discrimination power of WHOQOLBREF from an item response model perspectives Social Indicators Research 91 2 2008 141 153
    • (2008) Social Indicators Research , vol.91 , Issue.2 , pp. 141-153
    • Lin, T.H.1    Yao, G.2
  • 41
    • 0031191681 scopus 로고    scopus 로고
    • A proposed index of usability: A method for comparing the relative usability of different software systems
    • H.X. Lin, Y.-Y. Choong, and G. Salvendy A proposed index of usability: a method for comparing the relative usability of different software systems Behaviour & Information Technology 16 4 1997 267 278 (Pubitemid 127623944)
    • (1997) Behaviour and Information Technology , vol.16 , Issue.4-5 , pp. 267-278
    • Lin, H.X.1    Choong, Y.-Y.2    Salvendy, G.3
  • 43
    • 0003508851 scopus 로고    scopus 로고
    • second ed. Yale University, New Haven, CO
    • Lynch, P.J., Horton, S., 2002. Web Style Guide, second ed. Yale University, New Haven, CO. < http://www.webstyleguide.com/index.html?/ contents.html > (accessed February 2009).
    • (2002) Web Style Guide
    • Lynch, P.J.1    Horton, S.2
  • 48
    • 0038516492 scopus 로고    scopus 로고
    • March, 1997
    • Nielsen, J., 1997. The need for speed. March, 1997. < http://www.useit.com/alertbox/9703a.html > (accessed February 2009).
    • (1997) The Need for Speed
    • Nielsen, J.1
  • 49
    • 33750472954 scopus 로고    scopus 로고
    • Prioritizing Web Usability
    • California, US, California
    • Nielsen, J., Loranger, H., 2006. Prioritizing Web Usability. New Riders, California, US, California.
    • (2006) New Riders
    • Nielsen, J.1    Loranger, H.2
  • 52
  • 53
    • 33947372750 scopus 로고    scopus 로고
    • The Institute of Systems. Control and Information Engineers
    • Okada, H., 2001. Usability and its evaluation technique, The Institute of Systems. Control and Information Engineers 45(5) 269-276.
    • (2001) Usability and Its Evaluation Technique , vol.45 , Issue.5 , pp. 269-276
    • Okada, H.1
  • 54
    • 24944579026 scopus 로고    scopus 로고
    • Un test adaptativo informatizado para evaluar el conocimiento de inglés escrito: Diseño y comprobaciones psicométricas
    • J. Olea, F.J. Abad, V. Ponsoda, and M.C. Ximénez Un test adaptativo informatizado para evaluar el conocimiento de inglés escrito: diseño y comprobaciones psicométricas Psicothema 16 3 2004 519 525 (Pubitemid 41310389)
    • (2004) Psicothema , vol.16 , Issue.3 , pp. 519-525
    • Olea, J.1    Abad, F.J.2    Ponsoda, V.3    Ximenez, M.C.4
  • 58
    • 0031490684 scopus 로고    scopus 로고
    • The past and future of multidimensional item response theory
    • M.D. Reckase The past and future of multidimensional item response theory Applied Psychological Measurement 21 1 1997 25 36
    • (1997) Applied Psychological Measurement , vol.21 , Issue.1 , pp. 25-36
    • Reckase, M.D.1
  • 60
    • 0027691194 scopus 로고
    • Confirmatory factor analysis and item response theory: Two approaches for exploring measurement invariance
    • S.P. Reise, K.F. Widaman, and R.H. Pugh Confirmatory factor analysis and item response theory: two approaches for exploring measurement invariance Psychological Bulletin 114 3 1993 552 566
    • (1993) Psychological Bulletin , vol.114 , Issue.3 , pp. 552-566
    • Reise, S.P.1    Widaman, K.F.2    Pugh, R.H.3
  • 61
    • 0034342655 scopus 로고    scopus 로고
    • A general item response theory model for unfolding unidimensional polytomous responses
    • J.S. Roberts, J.R. Donoghue, and J.E. Laughlin A general item response theory model for unfolding unidimensional polytomous responses Applied Psychological Measurement 24 1 2000 3 32
    • (2000) Applied Psychological Measurement , vol.24 , Issue.1 , pp. 3-32
    • Roberts, J.S.1    Donoghue, J.R.2    Laughlin, J.E.3
  • 62
    • 0028071444 scopus 로고
    • Nonparametric item analyses of the Beck Depression Inventory: Evaluating gender item bias and response option weights
    • DOI 10.1037/1040-3590.6.3.255
    • D.A. Santor, J.O. Ramsay, and D.C. Zuroff Nonparametric item analyses of the Beck Depression Inventory: evaluating gender item bias and response option weights Psychological Assessment 6 3 1994 255 270 (Pubitemid 24309294)
    • (1994) Psychological Assessment , vol.6 , Issue.3 , pp. 255-270
    • Santor, D.A.1    Ramsay, J.O.2    Zuroff, D.C.3
  • 64
    • 10044239179 scopus 로고    scopus 로고
    • The obstacles and myths of usability and software engineering
    • A. Seffah, and E. Metzker The obstacles and myths of usability and software engineering Communications of the ACM 47 12 2004 71 76
    • (2004) Communications of the ACM , vol.47 , Issue.12 , pp. 71-76
    • Seffah, A.1    Metzker, E.2
  • 65
    • 0348159663 scopus 로고    scopus 로고
    • Tackling measurement problems with item response theory: Principles, characteristics, and assessment, with an illustrative example
    • DOI 10.1016/S0148-2963(01)00302-2, PII S0148296301003022
    • J. Singh Tackling measurement problems with Item Response Theory: principles, characteristics, and assessment, with an illustrative example Journal of Business Research 57 2 2004 184 208 (Pubitemid 37527907)
    • (2004) Journal of Business Research , vol.57 , Issue.2 , pp. 184-208
    • Singh, J.1
  • 66
    • 31744434138 scopus 로고    scopus 로고
    • Features of web site design, perceptions of web site quality, and patronage behaviour
    • J.H. Song, and G.M. Zinkhan Features of web site design, perceptions of web site quality, and patronage behaviour ACME 2003 2003 106 114
    • (2003) ACME , vol.2003 , pp. 106-114
    • Song, J.H.1    Zinkhan, G.M.2
  • 68
    • 23044519862 scopus 로고    scopus 로고
    • Guidelines for authoring comprehensible web pages and evaluating their success
    • J.H. Spyridakis Guidelines for authoring comprehensible web pages and evaluating their success Technical Communication 47 3 2000 359 382
    • (2000) Technical Communication , vol.47 , Issue.3 , pp. 359-382
    • Spyridakis, J.H.1
  • 72
    • 0032767044 scopus 로고    scopus 로고
    • Graded response modeling of the Quality of Life Interview
    • DOI 10.1016/S0149-7189(98)00039-1, PII S0149718998000391
    • T. Uttaro, and A. Lehman Graded response modeling of the Quality of Life Interview Evaluation and Program Planning 22 1 1999 41 52 (Pubitemid 29324293)
    • (1999) Evaluation and Program Planning , vol.22 , Issue.1 , pp. 41-52
    • Uttaro, T.1    Lehman, A.2
  • 74
    • 13944275474 scopus 로고    scopus 로고
    • An instrument for measuring customer satisfaction toward web sites that market digital products and services
    • Y. Wang, T. Tang, and J.E. Tang An instrument for measuring customer satisfaction toward web sites that market digital products and services Journal of Electronic Commerce Research 2 3 2001 89 102
    • (2001) Journal of Electronic Commerce Research , vol.2 , Issue.3 , pp. 89-102
    • Wang, Y.1    Tang, T.2    Tang, J.E.3
  • 75
    • 0039484274 scopus 로고    scopus 로고
    • User expectation and rankings of quality factors in different web site domains
    • P. Zhang, and G.M.V. Dran User expectation and rankings of quality factors in different web site domains International Journal of Electronic Commerce 6 2 2002 9 33
    • (2002) International Journal of Electronic Commerce , vol.6 , Issue.2 , pp. 9-33
    • Zhang, P.1    Dran, G.M.V.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.