A strategic approach for managing conflict in hospitals: Responding to the joint commission leadership standard, part 1

Joint Commission Journal on Quality and Patient Safety

Volumn 37, Issue 2, 2011, Pages 59-69

  Scott, Charity ^a   Gerardi, Debra ^b  

^a GEORGIA STATE UNIVERSITY   (United States)

^b EHCCO LLC and CEO   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ACCREDITATION; ARTICLE; CONFLICT; HEALTH CARE QUALITY; HOSPITAL MANAGEMENT; HUMAN; INTERPERSONAL COMMUNICATION; LEADERSHIP; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PUBLIC RELATIONS; SAFETY; UNITED STATES;

COMMUNICATION; CONFLICT (PSYCHOLOGY); HOSPITAL ADMINISTRATION; HUMANS; INTERPROFESSIONAL RELATIONS; JOINT COMMISSION ON ACCREDITATION OF HEALTHCARE ORGANIZATIONS; LEADERSHIP; ORGANIZATIONAL CULTURE; QUALITY OF HEALTH CARE; SAFETY MANAGEMENT; UNITED STATES;

EID: 79952528965     PISSN: 15537250     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1553-7250(11)37008-0     Document Type: Article

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